Offer Wall Update

[Pellegro]

Turbine’s slogan is “Powered by Our Fans." That means more than just words to us. It’s a promise. We pride ourselves on listening closely to you, our players, and working with you to do what’s right.

Turbine is continually looking for ways to stretch the boundaries of pricing and commerce models in our games. That’s the kind of thinking that led to Founder’s pricing in LOTRO and the launch of Free-to-Play in DDO. We’re always focused on providing the best possible value to the widest group of players, but not if it compromises our relationship with our fans.

Recently, we opened an Offer Wall with a selection of ads that got a strong negative response. There were also technical issues that raised valid questions about security. Overall it was a poor user experience that was not up to our standards, and for this we apologize.

Based on your feedback, we’re stepping away from the ‘Offer’ category for now. We’ll keep exploring alternate ways for players who want points to get them. We’ll also continue to innovate in pricing and accessibility because that’s who we are. As of today, the Offer Wall is coming down. We’ll collect all the feedback we’ve received over the last few days and will use it to guide future decisions.

Finally, there was a lot of speculation about how information such as your username or e-mail address was being used by our commerce partners. Ultimately we chose to pass the e-mail address to our commerce partners in the URL to facilitate e-mailing receipts to players. It went no further than that. Neither PlaySpan nor Super Rewards passed the information on. It was stored in the user database only and not transmitted to any of the companies who advertised via Super Rewards. Players who visited the page did not expose any new information to PlaySpan (our in-game store provider) that they did not already have.

Even though this implementation did not constitute a technical breach of our privacy policy, we certainly understand the concerns that have been communicated to us and how seriously players take their privacy. As a result, the Super Rewards team has already removed the e-mail addresses from their user database. If we decide to return to the Offer category in the future we will certainly work with our partners to implement a better system than the one we tried this week.

Thanks to everyone for your patience as we worked through this. We very much appreciate your support and candid feedback!

Well put.

For those of you who feel its not enough or that people should lose their jobs (???) or any of the other vapid drivel in this thread .... I only ask that you come back and re-read this after you've been in the real business world for 5-10 years and have some perspective.

This is a good example of a proper system working - they're trying to innovate, they got negative feedback, they're adjusting.

[Pfold]

I don't know why people are so eager to see heads roll. My initial reaction would be "spend some time in a corporate environment before you try to dictate corporate decisions."

Things don't always pan out the way they were supposed to in corporate meetings. Mistakes happen. Engineers (and the executives that gave them their duties) don't always see the potential for misuse and abuse of the software they create. If you're so concerned about problematic software, just look at...oh, I don't know, any version you want of Windows.

You like to mention costs. Here's some more:

Fire the engineer responsible for coding this in. Now need to get HR to hire another software engineer to take over his duties. COST
Have lawyer make sure this is not grounds for a wrongful termination suit, given that the engineer was most likely just following directions and his employee contract most likely did not have a "you should make sure your code cannot be misused, even if you're just following directions" clause in it.
Wait until a new engineer is hired, in the meantime the duties are not fulfilled. COST
Need to have an engineer take time to teach new engineer how the code works, thereby not getting own duties done. COST

I can come up with a variety of costs no matter whom you think is responsible, whether it be marketing, relations, legal, analysis, planning, executives, etc. Just looking for heads to roll because of a mistake is...well I guess some group leaders just like to throw out the healer if someone dies, or something. Maybe Phil Jackson should make Kobe Bryant leave the game when he misses a shot.

Also consider another cost. Presumably the offer wall is the culmination of a series of internal brainstorms, studies, research, etc. Presumably the analysis said that once the system is developed, the system would net a profit (that is, Turbine would get more money from third parties paying to give players TP than Turbine loses from developing the system, supporting the system, player complaints, etc.). Turbine has already sunk the costs into developing the system. That cost cannot be recovered. Yet on the eve of when the profits were supposed to start rolling in (changing the investment from a net negative to a net positive), they pulled the plug on the system...and thus guaranteed that it will not be making money by virtue of being shut down. COST.

Turbine presumably reevaluated how many problems can occur with the system, and reevaluated the strength of negative player feedback, and made the change after two days. Yet some people want Turbine to engage in self-flagellation rather than finding ways to improve the system. I guess put another way is, the constructive criticism that's offered is to fire whomever was involved with the project?

As for the overall offer wall thing, I suppose for Turbine's post-mortem the main issue to clear up is why the account name, email address, and userID all needed to be transmitted. The packet data already gives a userID, in which case the account name and email address are extraneous and do not need to be given out. It's possible that this was a conceptual problem, i.e. the software engineers didn't consider setting up the system using *just* the userID. For example, once an offer is completed, the third party can transmit to Turbine the userID and the number of points awarded, and Turbine then emails the receipt to the email address and credits the TP to the account name. Only the userID was given out to the third party; the account name and email address stay within Turbine. This would eliminate concerns about privacy. Consider this a learning experience for the software engineers. It's also possible that this was a contractual problem, i.e. the third party made the email address (for example) a condition of doing business with Turbine (since the given reason for needing the email address was to give a receipt). In which case, Turbine should know that players' account names and email addresses should more or less be considered sacred in the future, on par with their credit card information (or Turbine employee passwords) and that such businesses are likely more or less just looking for a way to harvest email addresses and should not be partnered with. Consider this a learning experience for the marketing/legal/executive guys. Players are very cognizant about how their privacy data can be used or misused, and an eye toward this should be given in future development projects.

I for one do not mind filling out surveys and such to get TP, *if* my personal information stays put within Turbine and do not leave the system. If this condition limits the pool of companies that Turbine can partner with, then Turbine should consider that those are likely the companies that pose the least risk of liability in public perception and reputation, and least likely to draw player complaints -- and thus the best companies to draw in players and derive profits for Turbine.

This isn't an "oops we made a mistake' scenario. I can't see what the difficulty in seeing that is. It's more than likely that more than 1 person by themselves implemented this whole thing. So that would lead you to believe that , idk, between 5-10 people were in the loop? All of them just happened to make the same mistake by not investigating how this would exactly work prior to launch? Sorry, 1 person I can give the benefit of the doubt to, but an oversight by multiple people like this more seems like 'will someone notice?'.

As far as costs, we still do not know what outcome will come of all of this. The validity in your rebuttal loses wind if say for whatever reason Turbine goes to court over the matter. Sure hindsight is 20/20 and if 'ifs and buts were candy and nuts we'd all have a happy holiday'. Why take the risk? The fact of the matter is you and I agree, if handled correctly, this may have been a nice little cash cow for them. So why protect the folks responsible for screwing up the details making it fail? I'm fairly certain that overall, things are worse now than they were 7 days ago.

Pretend you worked in HR and were doing interviews for job X, saw 2 individuals with nearly identical verifiable credentials, both very well qualified for the position and the only difference between them is, let's say, 1 has derogatory marks on their credit or was convicted of a crime... ... who do you go with? I think the answer is obvious. Technically you can't discriminate against either but who is going to argue when you're the only one that made the decision? Credit and background demonstrate a pattern in people lives. It's a fact. It's the very same reason why car insurance rates are contingent not only on your mvr but your credit record. Established patterns.

Someone obviously dropped the ball and demonstrated that they are definitely a liability at this point. OR this was all intentional and Turbine tried to squeek one in. Either way it makes sense to get rid of them, liability or scapegoat ... ...your choice.

Also consider another cost. Presumably the offer wall is the culmination of a series of internal brainstorms, studies, research, etc. Presumably the analysis said that once the system is developed, the system would net a profit (that is, Turbine would get more money from third parties paying to give players TP than Turbine loses from developing the system, supporting the system, player complaints, etc.). Turbine has already sunk the costs into developing the system. That cost cannot be recovered. Yet on the eve of when the profits were supposed to start rolling in (changing the investment from a net negative to a net positive), they pulled the plug on the system...and thus guaranteed that it will not be making money by virtue of being shut down .

My point was for showing costs of this ordeal was to simply let others acknowledge that "yes, all of this did take time and money" making it a priority over the customer. I'm assuming you've run in the shroud and tod before right? It's sad how the lag is an ongoing joke right? Shouldn't that be a priority somewhere? I mean other games that cost 15$ a month have figured out how to have more than 6 people in a raid and not lag. I'd be willing to bet if the lag issue was resolved more people would try to woo some of there buddies from other games to here. I know I would. In it's current state I can't really justify making the attempt. It's kind of like trying to get your buddies over to play poker at your house instead of the usual spot when there's only half a deck. Just doesn't really work the way it should. Maybe I just get wrapped up in 'a better product sells itself'. Are the graphics good? Yeah. Is the combat fun? Yeah Are the people playing pretty cool? Yeah Is the game fun? Sometimes, when there's no lag. Does the AH need a search function? Yeah * sorry had to throw that in there Seriously though, which do you think costs more in resources this whole debacle or putting in a search function on the ah? Turbine is listening to who again? That's my point.

I can't speak for anyone else but myself, however, I'm disappointed how this was choreographed. Why not test it on Lam? Why not look for player feedback to what they might be interested in? If you're going to invest any time or effort why not pay a 3rd party to give solid stats about the company(kind of like a real estate inspector)? Yeah I don't mind if I had to take 30 secs of my time for a survey to make them some bucks. The issuance of points (free or otherwise) is a whole other thing I don't want to bring up here but I will mention is not a good view from this seat.

Within an hour of reading this this afternoon folks tried to come up with alternatives that are already in use by other companies, that work. Why? Because they are sypmathetic that they need to generate more revenue. So am I. I'm not trying to deny them of that. There is a wrong way and a right way to go about things. Alot of us are and despite the fact that some feel as though they were wronged (unsubstantiated or not) they/we still offered up suggestions that seemed within the realm of reason... ...without the need to venture out into shady business land. Despite this, Turbine has yet to come up with a solid answer of whether or not they will try and salvage this thing or they will just abandon it. Nothing straight forward has come about; always a politician's response.

The mechanics of how the data was done is the issue, the intention imo was sound, but the data should only have been transferred A) If prior to clicking on any advertisers link you were given the opportunity to view their policies B) Turbine notified you that their policies no longer is enforced once you visit that site/link. Then only then even after those conditoions were met C) data transfer is made at the time of tranaction. No need for Turbine to send anything anywhere if if there isn't a transaction? Wouldn't you agree? I also have to remember that good intentions start wars so maybe good intentions aren't enough?

Anyways, I'll go ahead and let it go with this last comment:

I like this game more than I like WoW, they cost the same, I have friends in both and some that play both, but there's no lag in one and nothing but lag in the other and I have enough points stockpiled now to go to p2p. One doesn't try to get me to fill out ghetto questionaires or have ads for something not game related on the forums or make me feel like there a telemarketer in my computer, where the other lets me know when I travel beyond their policies. COST

[Jasimine]

In fact I had. I had seen the posts by Jaismine, and even though I am inclined to believe him/her, at this point her claim is unsubstantiated. Did she posts the itemized entries in question somewhere that I haven't seen? I have been through it quite thoroughly (and there is a lot of information/verbiage to go through).

To the next point, if you are going to assert that Turbine has made a breach of their confidentiality agreement with the customer, you must provide evidence. In fact, it has been clearly demonstrated earlier in this thread* that Turbine did NOT breach their privacy guidelines. Where does this leave privacy breach case? Unsubstantiated, to say the least.

* http://forums.ddo.com/showpost.php?p...&postcount=313

Yea I probley should have figured someone would like to see the file log. Meh, my mistake for not thinking to post it in the original thread.

Malwarebytes' Anti-Malware 1.44
Database version: 3822
Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

4/13/2010 6:04:31 AM
mbam-log-2010-04-13 (06-04-31).txt

Scan type: Full Scan (C:\|E:\|)
Objects scanned: 315468
Time elapsed: 2 hour(s), 9 minute(s), 45 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 2
Registry Keys Infected: 145
Registry Values Infected: 9
Registry Data Items Infected: 0
Folders Infected: 14
Files Infected: 72

Memory Processes Infected:
C:\Program Files\MyWebSearch\bar\1.bin\M3SRCHMN.EXE (Adware.MyWebSearch) -> Unloaded process successfully.
C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE (Adware.MyWebSearch) -> Unloaded process successfully.

Memory Modules Infected:
C:\Program Files\MyWebSearch\bar\1.bin\MWSOESTB.DLL (Adware.MyWebSearch) -> Delete on reboot.
C:\Program Files\MyWebSearch\bar\1.bin\F3HKSTUB.DLL (Adware.MyWebSearch) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\funwebproducts.datacontrol (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{c8cecde3-1ae1-4c4a-ad82-6d5b00212144} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{17de5e5e-bfe3-4e83-8e1f-8755795359ec} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{1f52a5fa-a705-4415-b975-88503b291728} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{a626cdbd-3d13-4f78-b819-440a28d7e8fc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\funwebproducts.datacontrol.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\funwebproducts.historykillerscheduler (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{8ca01f0e-987c-49c3-b852-2f1ac4a7094c} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{1093995a-ba37-41d2-836e-091067c4ad17} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{120927bf-1700-43bc-810f-fab92549b390} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{247a115f-06c2-4fb3-967d-2d62d3cf4f0a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{3e53e2cb-86db-4a4a-8bd9-ffeb7a64df82} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{90449521-d834-4703-bb4e-d3aa44042ff8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{991aac62-b100-47ce-8b75-253965244f69} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{bbabdc90-f3d5-4801-863a-ee6ae529862d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{d6ff3684-ad3b-48eb-bbb4-b9e6c5a355c1} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{eb9e5c1c-b1f9-4c2b-be8a-27d6446fdaf8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{0f8ecf4f-3646-4c3a-8881-8e138ffcaf70} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{b813095c-81c0-4e40-aa14-67520372b987} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{c9d7be3e-141a-4c85-8cd6-32461f3df2c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{cff4ce82-3aa2-451f-9b77-7165605fb835} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\funwebproducts.historykillerscheduler.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\funwebproducts.historyswattercontrolbar (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\funwebproducts.historyswattercontrolbar.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\funwebproducts.htmlmenu (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{e47caee0-deea-464a-9326-3f2801535a4d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{3e1656ed-f60e-4597-b6aa-b6a58e171495} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{98d9753d-d73b-42d5-8c85-4469cda897ab} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{98d9753d-d73b-42d5-8c85-4469cda897ab} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\funwebproducts.htmlmenu.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\funwebproducts.htmlmenu.2 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\funwebproducts.iecookiesmanager (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\funwebproducts.iecookiesmanager.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\funwebproducts.killerobjmanager (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\funwebproducts.killerobjmanager.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\funwebproducts.popswatterbarbutton (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{8e6f1830-9607-4440-8530-13be7c4b1d14} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{63d0ed2b-b45b-4458-8b3b-60c69bbbd83c} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{63d0ed2d-b45b-4458-8b3b-60c69bbbd83c} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{63d0ed2c-b45b-4458-8b3b-60c69bbbd83c} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{63d0ed2c-b45b-4458-8b3b-60c69bbbd83c} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{8e6f1832-9607-4440-8530-13be7c4b1d14} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a9571378-68a1-443d-b082-284f960c6d17} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\funwebproducts.popswatterbarbutton.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\funwebproducts.popswattersettingscontrol (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\funwebproducts.popswattersettingscontrol.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearch.chatsessionplugin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{e79dfbc0-5697-4fbd-94e5-5b2a9c7c1612} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{72ee7f04-15bd-4845-a005-d6711144d86a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e79dfbc9-5697-4fbd-94e5-5b2a9c7c1612} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e79dfbcb-5697-4fbd-94e5-5b2a9c7c1612} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{e79dfbca-5697-4fbd-94e5-5b2a9c7c1612} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{e79dfbca-5697-4fbd-94e5-5b2a9c7c1612} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearch.chatsessionplugin.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearch.htmlpanel (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{3e720450-b472-4954-b7aa-33069eb53906} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{3e720451-b472-4954-b7aa-33069eb53906} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{3e720453-b472-4954-b7aa-33069eb53906} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{3e720452-b472-4954-b7aa-33069eb53906} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3e720452-b472-4954-b7aa-33069eb53906} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearch.htmlpanel.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearch.outlookaddin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{adb01e81-3c79-4272-a0f1-7b2be7a782dc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearch.outlookaddin.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearch.pseudotransparentplugin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{7473d290-b7bb-4f24-ae82-7e2ce94bb6a9} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{7473d291-b7bb-4f24-ae82-7e2ce94bb6a9} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{7473d293-b7bb-4f24-ae82-7e2ce94bb6a9} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{7473d295-b7bb-4f24-ae82-7e2ce94bb6a9} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{7473d297-b7bb-4f24-ae82-7e2ce94bb6a9} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{7473d292-b7bb-4f24-ae82-7e2ce94bb6a9} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{7473d294-b7bb-4f24-ae82-7e2ce94bb6a9} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7473d294-b7bb-4f24-ae82-7e2ce94bb6a9} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{7473d296-b7bb-4f24-ae82-7e2ce94bb6a9} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearch.pseudotransparentplugin.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearchtoolbar.settingsplugin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{07b18ea0-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{07b18eaa-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{07b18eac-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{f87d7fb5-9dc5-4c8c-b998-d8dfe02e2978} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{53ced2d0-5e9a-4761-9005-648404e6f7e5} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearchtoolbar.settingsplugin.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearchtoolbar.toolbarplugin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearchtoolbar.toolbarplugin.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\screensavercontrol.screensaverinstaller (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{29d67d3c-509a-4544-903f-c8c1b8236554} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{2e3537fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{938aa51a-996c-4884-98ce-80dd16a5c9da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\screensavercontrol.screensaverinstaller.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{6e74766c-4d93-4cc0-96d1-47b8e07ff9ca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{cf54be1c-9359-4395-8533-1657cf209cfe} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{de38c398-b328-4f4c-a3ad-1b5e4ed93477} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e342af55-b78a-4cd0-a2bb-da7f52d9d25e} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e342af55-b78a-4cd0-a2bb-da7f52d9d25f} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{00a6faf6-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{1e0de227-5ce4-4ea3-ab0c-8b03e1aa76bc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{84da4fdf-a1cf-4195-8688-3e961f505983} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{d9fffb27-d62a-4d64-8cec-1ff006528805} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{0d26bc71-a633-4e71-ad31-eadc3a1b6a3a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{f42228fb-e84e-479e-b922-fbbd096e792c} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{799391d3-eb86-4bac-9bd3-cbfea58a0e15} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{d858dafc-9573-4811-b323-7011a3aa7e61} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MyWebSearchService (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearch.multiplebutton (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearch.multiplebutton.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearch.urlalertbutton (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywebsearch.urlalertbutton.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\FocusInteractive (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\MyWebSearch.OutlookAddin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\MyWebSearch.OutlookAddin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyWebSearch bar Uninstall (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{00a6faf6-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\MenuExt\&Search\(default) (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media\WMSDK\Sources\f3popularscreensavers (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform\funwebproducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\my web search bar search scope monitor (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\mywebsearch email plugin (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\mywebsearch email plugin (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\FunWebProducts\ScreenSaver\Images (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch (Adware.MyWebSearch) -> Delete on reboot.
C:\Program Files\MyWebSearch\bar (Adware.MyWebSearch) -> Delete on reboot.
C:\Program Files\MyWebSearch\bar\1.bin (Adware.MyWebSearch) -> Delete on reboot.
C:\Program Files\MyWebSearch\bar\1.bin\chrome (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Game (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\History (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\icons (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Message (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\MyWebSearch\bar\1.bin\MWSSVC.EXE (Adware.MyWebSearch) -> Delete on reboot.
C:\Program Files\MyWebSearch\bar\1.bin\MWSOESTB.DLL (Adware.MyWebSearch) -> Delete on reboot.
C:\Program Files\MyWebSearch\bar\1.bin\F3HKSTUB.DLL (Adware.MyWebSearch) -> Delete on reboot.
C:\Program Files\MyWebSearch\bar\1.bin\M3SRCHMN.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3DTACTL.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3HISTSW.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3HTMLMU.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3POPSWT.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3MSG.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3HTML.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3OUTLCN.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3SKIN.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3SCRCTR.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\MWSSRCAS.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3CJPEG.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3HTTPCT.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3REPROX.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\MWSOEPLG.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\Windows Live\Messenger\riched20.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3REGHK.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3RESTUB.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3SCHMON.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3AUXSTB.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3DLGHK.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3HIGHIN.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3IDLE.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3IMPIPE.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3MEDINT.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3PLUGIN.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3SKPLAY.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\M3SLSRCH.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\MWSMLBTN.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\MWSUABTN.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\NPMYWEBS.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Users\Patrick\AppData\Local\Google\Chrome\User Data\Default\Cache\f_0007ac (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Users\Patrick\Documents\Downloads\WebfettiSetup2.3.67.1.ZKman000.exe (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\CHROME.MANIFEST (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3BKGERR.JPG (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3IMSTUB.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3PSSAVR.SCR (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3SPACER.WMV (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3WALLPP.DAT (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\F3WPHOOK.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\FWPBUDDY.PNG (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\INSTALL.RDF (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\1.bin\chrome\M3FFXTBR.JAR (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Avatar\COMMON.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Game\CHECKERS.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Game\CHESS.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Game\REVERSI.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\icons\CM.ICO (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\icons\MFC.ICO (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\icons\PSS.ICO (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\icons\SMILEY.ICO (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\icons\WB.ICO (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\icons\ZWINKY.ICO (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Message\COMMON.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\COMMON.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\DOG.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\FISH.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\KUNGFU.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\LIFEGARD.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\MAID.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\MAILBOX.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\OPERA.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\ROBOT.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\SEDUCT.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Notifier\SURFER.F3S (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\Settings\s_pid.dat (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Windows\System32\f3PSSavr.scr (Trojan.Agent) -> Quarantined and deleted successfully.

As you can see pretty much the entire thing is from the MyWebSearch bit of garbage. At no time did I download this "tool" or ask for it.

If anyone else has experienced the wonderous MyWebSearch tool bar you'll be familiar with it's wonderous and miraculous abilities to slow down your web surfing as it collects data on your surfing habits and opens unwanted pop ups inspite of pop up blockers. Is this something to be overly stressed over, no, but it was installed during the offerwall insanity and during that day the only website I visited was the forums and the offer wall + links. As far as I care, malware is malware, wether it is a trojan acting as a back door to your system, a worm that is going to bog you down, a keylogger snatching up your passwords, or adware that is going to spam you with unwanted pop ups.

Substantiated enough for you now?

As for the debate on the whole fiasco, my stance has been since the wall was taken down to move forward but don't forget the past. If they burn us again then we can scream murder as we close our wallets for good. The privacy policy was not broken from a legal standpoint, but our personal trust was violated. Does Turbine have my full trust back, no, not yet. But I am willing to give them the opportunity to earn it back.

[Murderface]

snip

so uhm how do you know that these wernt there previously?
things like yahoo messenger facebook games uhm other consumer **** found on the internet will fill your system full of malware

not that im saying it wasnt done by turbines strange bed fellows.
you might want to try this:

use firefox add ons web of trust and No Script
http://www.mywot.com/ this one tells you if a link or site is bad.
http://noscript.net/ this one blocks all scripts from the page till you say its ok. and i mean anything and everything.
with these 2 handy add ons
i dont ever use a virus scanner or run firewall ever,
havent for the last 20 years anyway.

always be wary of consumer sites there trying to make money off of you. no matter how reputable they claim to be. the only use they have for you is to make money off you. if they cant get money from you directly well hell then they can just sell you personal info. its just business as usual for them no matter how despicable it seems to the average person.
i stick to alot of fan sites there alot safer.
alot of these big businesses get in league with these notorious spam machines to make more money. they sell them emails and in turn they receive profit over little else then a little info sharing so its win win for big business and lose lose for consumers.

Ultimately we chose to pass the e-mail address to our commerce partners.

he claims later thats where it stays lol yeah right didnt you tell us that you would never give out our personal info in the first place? well they can tell you that it stops with them but they will sell it to someone else.

stay the heck away from all consumer websites and never download anything from a web site
and if you do use those links above
dont use your real cc buy a disposable cc from walmart
**** turbine im gonna have to take off my real cc and use a walmart card because i no longer trust you!
http://www.mywot.com/en/scorecard/forums.ddo.com should i add neg comments about you on this site?
because this site is read by probably millions of people dedicated to shutting down the great spam machine.
hurts me that i can no longer trust turbine being only 1 of 2 consumer sites i even trust

yeah a big hint is the word free. if it has free in the title you know its a scam/spam
for example free turbine points, free ipod, free xbox, etc etc etc lol free nothing in life is free lmao specially if its on a website!!!!!!!!!!!!!!!!!!!!!

last thing jas
uhm dont use ie its garbage. ie is malware friendly just like chrome and all the rest of them besides firefox with those add ons. now people say firefox is bulky but i bet its less bulky then all those registry keys :P

I don't know why people are so eager to see heads roll. My initial reaction would be "spend some time in a corporate environment before you try to dictate corporate decisions."

lordy lordy lordy. omg really? i think the people who have been around the corparate types know that they are unequivocally just out for the biggest profit they can get. selling emails in guise of wanting to give free points away. was not a mistake nor was it unintentional they sold them a way to get our personal info so they can turn a profit.jesus i mean f2p was a great choice for turbine and ddo, however i didnt realize that it would give them a crack dealer mentality.
like when they were explaining to you that the second time the easter egg was on that it was not free. however the way they said it made me smile. something to the effect of hey man the first time was free this time you got to pay lol omg shades of new jack city lol were all pookies and turbine is now wesly snipes

[Raven-sb]

so uhm how do you know that these wernt there previously?
things like yahoo messenger facebook games uhm other consumer **** found on the internet will fill your system full of malware

<snip>

From my understanding (and correct me if I'm wrong here Jasimine), the reason she is certain that the machine did not have the malware previously is that she specifically ensured she used a clean machine to test out Turbine's Offer Wall. From my understanding, Jasimine is a IT student, who knew the dangers of what she was doing, and decided that she was best equipped to act as a guinea pig to see whether or not the Offer wall was in fact harmful.

Now you only have her word for it, and if you aren't prepared to accept her word for it, then there's nothing she or anyone else can do that's going to convince you otherwise. Based on my own knowledge of PC networks and the internet, (use of ie aside ;p) I can say that Jasimine most certainly appears to be someone who does know what she is talking about, as does Gol.

The fact remains that Turbine investigated the issue and took it down after making an apology. It would be reasonable to ask ones self this, why, if there was nothing wrong with the Offer Wall and the way it was implemented, did Turbine remove it and apologise? After all, they have spoken out very strongly about what did not happen, (i.e. selling personal details, Offer wall being the cause of last weeks login problems). It would be reasonable to suggest that if Turbine had evidence to show that there wasn't a problem with the Offer Wall and the way it was implemented, that they would have said so.

[percard]

i rather be screwed up by turbine than signing an msn eula that talks about carrying and storing my personal data out of country borders

[Jasimine]

so uhm how do you know that these wernt there previously?
things like yahoo messenger facebook games uhm other consumer **** found on the internet will fill your system full of malware
/snip

If you read my previous posts I run Malwarebytes every night to keep my computer clean. So between the scan run on the 12th, which would clean out any previous problems, and the scan run on the 13th all 255 of those infections occured.

During that day I visited http://forums.ddo.com, the Wall, and two links from the wall, that was it. So either I got the infections from Turbines very own website or I got them from the wall and/or the links from the wall for the two offers I tested.

It's called the control and the experiment.

[Murderface]

After all, they have spoken out very strongly about what did not happen, (i.e. selling personal details,

lol i dont think turbine is a lost puppy int he world and didnt know the spam machine they were feeding
they had full knowledge
and they were not sorry till they got caught
commerce partners. there is a commerce between them and it goes further then cross ad deals imo.
first it was twitter then the offer wall both times i shook my head when i seen them posted by turbine.
im no computer expert haxxorz or anything like that, but i clean my own machine and that has taught me never ever ever trust anything that says free.

because i do think they were paid by the "commerce partners" for access to turbines information they had on us. whether that was paid by just ads or str8 cash regardless they were still financially compensated, and beleive me with that spam trail thats all there commerce partners were interested in was user info, and by the way that malware is so common i am constantly cleaning off that stuff for friends
yes and when they said commerce partners that entails some sort of commerce between them???? free ad spots or cold hard cash you decide. but dont tell me they did it for nothing that is stupid. cuz if they just wanted to give us free points they could have done so w/o help from third partys heh
spam comes from a variety of consumer orientated web sites and aps specially the ones that say freeeeee!!!!!!!!! or f2p in this case

[Jasimine]

From my understanding (and correct me if I'm wrong here Jasimine), the reason she is certain that the machine did not have the malware previously is that she specifically set up an isolated and clean machine to test out Turbine's Offer Wall. From my understanding, Jasimine is a network specialist, who knew the dangers of what she was doing, and decided that she was best equiped to act as a guinia pig to see wiether or not the Offer wall was in fact harmful.

Now you only have her word for it, and if you aren't prepared to accept her word for it, then there's nothing she or anyone else can do that's going to convince you otherwise. Based on my own knowledge of PC networks and the internet, (use of ie aside ;p) I can say that Jasimine most certainly appears to be someone who does know what she is talking about, as does Gol.

The fact remains that Turbine investigated the issue and took it down after making an apology. It would be reasonable to ask ones self this, why, if there was nothing wrong with the Offer Wall and the way it was implemented, did Turbine remove it and apologise? After all, they have spoken out very strongly about what did not happen, (i.e. selling personal details, Offer wall being the cause of last weeks login problems). It would be reasonable to suggest that if Turbine had evidence to show that there wasn't a problem with the Offer Wall and the way it was implemented, that they would have said so.

Before people blow my specialization out of perportion here, I am an IT studant. I have not completed my bachalers degree as of yet, but I know plenty about how to keep my computer safe. Anyone who read my threads talking about my IT Professers at College would understand I am a studant still.

That said, these are some of the precausions I take for my own computers.

1. Both the gaming computers and the work/school computers are on their own seperate networks. They have their own cable modems, their own routers, and are isolated from each other. There is no direct link communication between the networks.

2. Every computer on each network has Malwarebytes + Antivirus software run on them nightly before I go to bed. They run through the night and shut down if they are clean on their own. If there are infections it brings up the infections report which is waiting for me in the morning when I get up to handle then.

3. Every computer is firewalled, additionally I have a Linux based system that I put together from various scrap parts (read outdated for modern use) that works as an additional firewall system for our work/school network since these are what store our creditcard and personal information used in paying bills online with various companies.

The Antivirus on each computer is different, but that is mainly because of my own morbid curiosity to test everyone I can get my hands on till I find one that I feel is "the best" over all, meaning it is un obtrusive when gaming, does not cause random shut downs (which I have experienced with some versions of Nortons), and does not bog down the operating system while in active scan mode (meaning scanning all incoming and outgoing traffic for virus infection).

I truly hope this satisfies everyones curiosity since my own work on this has been drawn into question. The machine tested, which was the ONLY one on the gaming network that day (I have the other one down till I get a new video card since it blew last week). It was cleaned and purged of all malware infections the night before. It was checked for viral infections as well and was clean, both before and after I would like to note. So starting with a machine that was clean I tested two of the links, then ran the scan again that night as usual. Walla 255 infections, easily 10 to 20 times the usual I pick up when I find malware. My usual scans pick up 10 to 20 when there is an infection present.

I would also like to note that the scans I run with Malware Bytes is the complete system scan, not the quick scan.

last thing jas
uhm dont use ie its garbage. ie is malware friendly just like chrome and all the rest of them besides firefox with those add ons. now people say firefox is bulky but i bet its less bulky then all those registry keys :P

I actually got bored with your post a few lines in and didn't notice this till after both my posts went through.

I tested the download with IE due to the fact that A)I never use it so if it fried IE's install it was no loss to me and B)Despite everyone telling them IE is garbage, it is still the most used browser on the web. If you are going to test something, test it with what the common man is going to test it with, and in this case thats IE.

As for your comment about never using spyware or a firewall, boy.. you are a gambler arn't you? There are so many more ways to get into a system than just a web page and so many ways to get around programs that block scripts. You really are taking a risk with your security there. More power to you if it works, but even with a garentee like that I'd still never take down my firewalls or stop scanning for virus infections. Thats like playing football with out pads.

[Murderface]

malware bytes i use
super anti spyware i also use
firewalls seperate networks i do not
ive never had a problem with anything since that evil xp worm that was severly annoying.
just to let you all know clicking links may activate scripts you might want to grab the stuff i mentiond above

no script and web of trust add on for firefox check links with copy link location then put it in the search engine here : http://www.mywot.com/en/scorecard/forums.ddo.com and if u have firefox this is a must http://noscript.net/
so i mean idk if you know what your doing you shouldnt need a scanner but thats just me and im not personaly being attacked by hackers or i might

it security is something different then home use and staying away from stuff that says free will cut out about 80% of spam. also stay away from the new diet craze ads or ed treatments thats probably the other 20%
check this website out for more info on no script http://hackademix.net/2008/10/08/hel...-clickjacking/

[Raven-sb]

Thanks for clarifying Jas I stand corrected and will modify my post accordingly

[Raven-sb]

lol i dont think turbine is a lost puppy int he world and didnt know the spam machine they were feeding
they had full knowledge
and they were not sorry till they got caught
commerce partners. there is a commerce between them and it goes further then cross ad deals imo.
first it was twitter then the offer wall both times i shook my head when i seen them posted by turbine.
im no computer expert haxxorz or anything like that, but i clean my own machine and that has taught me never ever ever trust anything that says free.

because i do think they were paid by the "commerce partners" for access to turbines information they had on us. whether that was paid by just ads or str8 cash regardless they were still financially compensated, and beleive me with that spam trail thats all there commerce partners were interested in was user info, and by the way that malware is so common i am constantly cleaning off that stuff for friends
yes and when they said commerce partners that entails some sort of commerce between them???? free ad spots or cold hard cash you decide. but dont tell me they did it for nothing that is stupid. cuz if they just wanted to give us free points they could have done so w/o help from third partys heh
spam comes from a variety of consumer orientated web sites and aps specially the ones that say freeeeee!!!!!!!!! or f2p in this case

No where am saying that Turbine is blameless. They stuffed up, and they admitted it and apologized. As has been said so many times before in this thread, you can either accept their apology and move on, keeping a good eye on them, or you can vote with your wallet and leave. The third option, staying around and griping on the forums whilst beating a dead horse doesn't really achieve anything.

[Jasimine]

No where am saying that Turbine is blameless. They stuffed up, and they admitted it and apologized. As has been said so many times before in this thread, you can either accept their apology and move on, keeping a good eye on them, or you can vote with your wallet and leave. The third option, staying around and griping on the forums whilst beating a dead horse doesn't really achieve anything.

Actually sticking around and beating a dead horse does accomplish something, both positive and negitive. Just in my own personal view the positive does not outweigh the negitive in the long term.

Positive to Beating THIS dead horse (And only this one):: Turbine knows people are still ****ed and are watching their backs, maybe.

Negitive to Beating THIS dead horse (Again, only this one):: You basicly make it clear that even tho your ****ed, you will stick around anyway, if for no other reason than to have a reason to complain (not saying this is your reason Murder, or anyone elses in particular). Since you don't leave, Turbine gets that if they make you mad, you just frequent their forums more often, which in turn generates more money for them from the little ads that are here.

Now here is the reason I say the negitive outweighs the positive. IF Turbine is going to try to slip one by us in the future of this caliber of screw up, they're going to do it whether or not we are griping and complaining still about the last time. Hell, they MIGHT see it as an opportunity to slip one by us thinking we are distracted still by the old issue. This is of course assuming the worst, that Turbine is run by a bunch of souless undead risen from the depths of hades and here only to make a quick buck before someone turns undead with an epic level 40 Cleric with all feats stacked to empower it to the Nth degree.

Assuming they are NOT evil souless undead from the depths of hades, and this was an honest marketing stratagy snafu and they really didn't forsee this coming (Which I honestly am more in the camp of) then griping and complaining just makes them miserable and scared to do their jobs. And an employee that is terrified of making ANYONE mad is going to make EVERYONE mad eventually because they won't move forward with things and they won't get things done.

So yes, watch them, but honestly I have seen the questions asked answered, except the one about if they are still in buisness with SuperRewards. Sure, I'd like to know if they are or not, but time will tell. I know that if they are, likely they will end up losing more customers, BUT I would hope after this, the majority of the community will know better than to venture into anything run by SuperScam.

All we can do now is wait, watch, listen, and hope.

I live in hope.

What do you live in?

[Raven-sb]

Actually sticking around and beating a dead horse does accomplish something, both positive and negitive. Just in my own personal view the positive does not outweigh the negitive in the long term.

Positive to Beating THIS dead horse (And only this one):: Turbine knows people are still ****ed and are watching their backs, maybe.

Negitive to Beating THIS dead horse (Again, only this one):: You basicly make it clear that even tho your ****ed, you will stick around anyway, if for no other reason than to have a reason to complain (not saying this is your reason Murder, or anyone elses in particular). Since you don't leave, Turbine gets that if they make you mad, you just frequent their forums more often, which in turn generates more money for them from the little ads that are here.

Now here is the reason I say the negitive outweighs the positive. IF Turbine is going to try to slip one by us in the future of this caliber of screw up, they're going to do it whether or not we are griping and complaining still about the last time. Hell, they MIGHT see it as an opportunity to slip one by us thinking we are distracted still by the old issue. This is of course assuming the worst, that Turbine is run by a bunch of souless undead risen from the depths of hades and here only to make a quick buck before someone turns undead with an epic level 40 Cleric with all feats stacked to empower it to the Nth degree.

Assuming they are NOT evil souless undead from the depths of hades, and this was an honest marketing stratagy snafu and they really didn't forsee this coming (Which I honestly am more in the camp of) then griping and complaining just makes them miserable and scared to do their jobs. And an employee that is terrified of making ANYONE mad is going to make EVERYONE mad eventually because they won't move forward with things and they won't get things done.

So yes, watch them, but honestly I have seen the questions asked answered, except the one about if they are still in buisness with SuperRewards. Sure, I'd like to know if they are or not, but time will tell. I know that if they are, likely they will end up losing more customers, BUT I would hope after this, the majority of the community will know better than to venture into anything run by SuperScam.

All we can do now is wait, watch, listen, and hope.

I live in hope.

What do you live in?

Well to be frank, I live in hope too :-). I've accepted their apology and decided to stay with the game. Hopefully they wont mess up like this again. If they do I'll evaluate the matter and decide if I'm going to stay or not. But at the moment, like you I feel like they've answered all the questions except for the SuperReward partnership question. Personally I think the negative PR aspect of this disaster is going to make Turbine more than a little bit wary of trying something like this again. Anyway, this issues over now, so I'm moving on and wont be posting in this thread again. There are other, more interesting aspects of the game forums to participate in.

[Muck]

fist bump

[MRH]

Football without pads = rugby

Hope in this world = false

Lets hope our gov fixes these issues in our country = LMAO

Lets hope Turbine actually tried these offers out on their computers before setting up the wall = ROFLMFAO

hope gets you nothing

[ThunderTank]

nvm.

[irivan]

On that note, can you clear something up please?

Gaming sites quote you as saying Turbine has severed its relationship with SuperScam.

But the only quote I can find from you implies Turbine has backed away from the relationship re the Offer Wall only, but is still partnered with SuperScam.

Can you answer:

1) Is Turbine still partnered with SuperRewards?

2) If so, are they looking at terminating that partnership?

Because for alot of us, thats the deal-breaker. The sooner you let us know that you will remain SuperScam's accomplice, the sooner the rest of us can cancel our subs and get out of your hair.

Before you quote for us all, make sure you correct your self and say, "the sooner I can cancel my sub.

People like you who run to the front and attempt to speak for us all are a false image of the majority, you likely represent just a handful if anything more than yourself.

I will not be canceling my sub based on any relationship turbine has with Super Rewards. I could care less.

Thanks, and thank you for the attempt to award us with free points Turbine.

[LoveNeverFails]

Now...to start off with, those who went to the offer wall... after years in tech land (i mean...even days, really. it doesn't take that long to understand malware) you should have known that the offer wall was a bad idea. So, smack yourselves for going there.

to finish with, Turbine, I personally (and by personally I mean FOR MYSELF) appreciate the attempt, however misguided it was, and I even more greatly appreciate the public apology, and the taking down of the wall. Gotta be hard for a company to admit to their mistakes, especially to a public as unforgiving this community seems to be. So for that, Turbine, Thanks. You've restored my faith in you, and I'm happy to keep paying for my subscription, as long as you keep up the (mostly imho) good work.

[williamsond]

For me, the fact that they closed down the wall made an apology and have taken user feedback onboard, has gone along way to repairing the damage this whole mess did to turbines rep in my eyes anyway. I think on the whole Turbine are a good company with one of the better MMO bussiness models out there. There are alot worse companies making games at the moment, Infinity ward and the whole IWNet issue to name but one example.