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  1. #1
    Community Member Flavilandile's Avatar
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    Default ZIP Code ?

    Zip Code ?

    What the hell ?

    due to card expiration I wanted to update my card informations...
    First, it needs to be done in the ingame launched tab of the browser instead of the old myaccount.turbine.com webpage. Which is just a PITA.
    ( I don't know who had that stupid idea to launch an external browser to open the store it's so disruptive )
    Second, there's no card Update option, just delete or add a new card.
    Third, trying to add a new card ( before deleting the old one ), and then I hit a dead end.

    zip code is mandatory... but I don't have frigging zip code, I don't live in 'Murica.


    ( relevant card information deleted to make the screenshot )

    So how do I update my card information so that I can keep my VIP running.

    No Paypal is NOT an option, at least it's NOT an option I want to go through, so no point in asking me to use it.

    I have about 10ish days to get it sorted before my subscription runs out....
    Last edited by Flavilandile; 04-26-2017 at 03:53 PM.
    On G-Land : Flavilandile, Blacklock, Yaelle, Millishande, Larilandile, Gildalinde, Tenalafel, and many other...

  2. #2

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    IIRC, in the old store you could enter five zeros (00000) for the zip code. Worth a shot, at least.

  3. #3
    Community Member Flavilandile's Avatar
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    Actually in the old account website you could select another country that would just get rid of the zip code option...
    For practical purpose I was living in Canada ( instead of an European Country, because Europe was initially not possible ) on that old website.
    On G-Land : Flavilandile, Blacklock, Yaelle, Millishande, Larilandile, Gildalinde, Tenalafel, and many other...

  4. #4
    The Hatchery Karadon_II's Avatar
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    What happens if you put in your 5-digit French postal code?
    Karadon: Paladin [5] Mar - Jul 2006 - Aureon [EU] --- Paladin [20] Feb 2010 - June 2012 - Orien --- Paladin [21] June 2012 - July 2013 - Orien [TR1] --- Paladin [20] July 2013 - Present - Orien [TR2]
    Yes this is correct, I played Paladins, even pure Paladins before Update 23!!!

  5. #5
    Community Member Lonnbeimnech's Avatar
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    I usually put 11111.

    Fellow americanally challenged person.

  6. #6
    Community Member Flavilandile's Avatar
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    Quote Originally Posted by Karadon_II View Post
    What happens if you put in your 5-digit French postal code?
    no idea because it's not a zip code...
    It's a Postal Code, and if a Postal Code works in that field then I should be able to put CV1-5FD which is more fitting than a French one.
    On G-Land : Flavilandile, Blacklock, Yaelle, Millishande, Larilandile, Gildalinde, Tenalafel, and many other...

  7. #7
    Community Member greenbutter's Avatar
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    personally whenever i fill out stuff whether its job apps, credit card info, court papers, turbine cards,etc. i just make it all up

  8. #8
    The Bashful Balladeer nazgul748's Avatar
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    Quote Originally Posted by Flavilandile View Post
    no idea because it's not a zip code...
    It's a Postal Code, and if a Postal Code works in that field then I should be able to put CV1-5FD which is more fitting than a French one.
    A zip code is a postal code. We just gave it a catchy name. When I lived in New Zealand, the postal code worked just fine.

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