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  1. #1
    Community Member MobiusMk2's Avatar
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    Jul 2012
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    Default Need Help from the Devs

    Game crashed while I was doing an epic reincarnation. When I tried logging back in I got a message "character is already in game" and could not load the toon. I have put in a ticket in-game, but haven't heard anything yet. Tried to put a ticket in online, but that doesn't seem to be functional now.

    How do I get this resolved?

  2. #2
    Community Member Fedora1's Avatar
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    Default

    Have you tired logging into a different server, then back to the original?

  3. #3
    Community Member MobiusMk2's Avatar
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    Default

    Quote Originally Posted by Fedora1 View Post
    Have you tired logging into a different server, then back to the original?
    Will try that.

  4. #4
    Community Member MobiusMk2's Avatar
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    Default

    Quote Originally Posted by Fedora1 View Post
    Have you tired logging into a different server, then back to the original?
    Didn't work.

  5. #5

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    While waiting for official help, try logging into the same server on a different character. That may flush the old character, similar to how if someone from your party logs out then logs in on a different character the logged out character disappears from your party.

  6. #6
    Community Member MobiusMk2's Avatar
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    Default

    Quote Originally Posted by EllisDee37 View Post
    While waiting for official help, try logging into the same server on a different character. That may flush the old character, similar to how if someone from your party logs out then logs in on a different character the logged out character disappears from your party.
    Had already tried that. No go.

  7. #7
    Community Member MobiusMk2's Avatar
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    Default

    My toon doesn't show a location on the toon selection screen. I suspect that has something to do with the problem.

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