I did the Facebook for FREE snowy owlbear and then went to myaccount.turbine.com and completed what I was told to follow...got the message on myaccount.turbine.com CONGRADULATIONS you will receive snowy owlbear once you log into Game on 1st server...did that , found the CERTIFICATE in my characters inventory as prompted , dbl clicked and answered pop-up YES to add to Stable...I logged off for abit after running around Harbor with the Snowy OwlBear....now my PROBLEM started when I came back into Game: 1. there is NO paw-print on my Inventory page so I can re-summon my snowy owlbear??? {also this is my 1st companion & was directed by in-Game friend how and what to do to re-summon companion} 2. so what is my next step and what do I do??? a little help Cordovan would be appreciated