Epic Alter Bug

[Cashiry]

I just tried to add Greater False Life to my Epic Ring of the Stalker into the yellow slot, as the screen shot shows. I had WIS +6 in the colorless slot. however when I hit, the Forge Button, I get the following message.

(Standard): Altar of Epic Rituals success with Item Restoration! Created: Epic Ring of the Stalker. Epic Ring of the Stalker becomes Epic Ring of the Stalker.

Before Pic--As the screen shot shows all 3 items are in the alter. I want my 20 tokens back for the WIS +6 that was cleared.



After Pic




Trying to add the GFL a second time results in the same message. Bug Reported also..

[Cashiry]

I try to get help from in game GM in game and my ticket gets auto closed. Thx

[JOTMON]

I try to get help from in game GM in game and my ticket gets auto closed. Thx

^This is just rude and insulting to any paying customer.. which would be us as players of this game.

Why any GM is permitted to auto-close a ticket without ever actually communicating to the person submitting the ticket is wrong.

I hope someday a real Customer Service Management person from Turbine would read these Forums and realize how wrong this is.

[Munkenmo]

Look on the bright side.

From the release notes

A bug has been corrected which caused epic items from the Spinner of Shadows, Cannith Challenges, and Crystal Cove to not regain their +6 Enhancement Bonus when the Cleansing Ritual (3 Epic Dungeon Tokens) is used on an epic item that has a +7 Enhancement Bonus augment slotted. This has been fixed. To regain the missing +6 Enhancement Bonus, perform the Cleansing Ritual again. The 3 Epic Dungeon Token cost to do this has been removed for affected items. Please note that this will also remove any currently slotted augments.

wonder what coulda caused this...

[Cashiry]

Look on the bright side.

From the release notes



wonder what coulda caused this...

Ya, I knew that.. Im not sure if its specific to the ring of the stalker.. but adding the catlist/crystal and item still acts as the restoration recipe..

[Feather_of_Sun]

wonder what coulda caused this...

You're correct!

The culprit in this case was the removal of the three-token cost for the Cleansing Ritual.

We apologize for the issues this causes, and would like to stress that it only applies to Epic items from Update 13 (the Spinner of Shadows quest series), Crystal Cove, and Cannith Challenges.

Please refrain from placing them in the Altar of Epic Rituals at this time, as any attempt to use it will result in it performing the "Cleansing Ritual".

[smatt]

You're correct!

The culprit in this case was the removal of the three-token cost for the Cleansing Ritual.

We apologize for the issues this causes, and would like to stress that it only applies to Epic items from Update 13 (the Spinner of Shadows quest series), Crystal Cove, and Cannith Challenges.

Please refrain from placing them in the Altar of Epic Rituals at this time, as any attempt to use it will result in it performing the "Cleansing Ritual".

Testing is cool....

[Cyr]

Testing is cool....

Yeah, it's basic functionality. How could this even get to QA like this let alone past QA...

[elraido]

You're correct!

The culprit in this case was the removal of the three-token cost for the Cleansing Ritual.

We apologize for the issues this causes, and would like to stress that it only applies to Epic items from Update 13 (the Spinner of Shadows quest series), Crystal Cove, and Cannith Challenges.

Please refrain from placing them in the Altar of Epic Rituals at this time, as any attempt to use it will result in it performing the "Cleansing Ritual".

So, should the people who experienced the +6 enhancement bug place the item that is currently bugged into the alter to get the +6 back?

[Feather_of_Sun]

So, should the people who experienced the +6 enhancement bug place the item that is currently bugged into the alter to get the +6 back?

Yes. That's fixed. =)

[rest]

Yes. That's fixed. =)

But that fix broke everything else?

[rest]

You're correct!

The culprit in this case was the removal of the three-token cost for the Cleansing Ritual.

We apologize for the issues this causes, and would like to stress that it only applies to Epic items from Update 13 (the Spinner of Shadows quest series), Crystal Cove, and Cannith Challenges.

Please refrain from placing them in the Altar of Epic Rituals at this time, as any attempt to use it will result in it performing the "Cleansing Ritual".

Please refrain from slotting any epic items at all? Will you make an in-game announcement about this, since MajMal says forum folks are only 5% of the game population?

[Gawna]

You're correct!

The culprit in this case was the removal of the three-token cost for the Cleansing Ritual.

We apologize for the issues this causes, and would like to stress that it only applies to Epic items from Update 13 (the Spinner of Shadows quest series), Crystal Cove, and Cannith Challenges.

Please refrain from placing them in the Altar of Epic Rituals at this time, as any attempt to use it will result in it performing the "Cleansing Ritual".

Wow.

[Olgar]

Wow.

what? his change did what it was supposed to. how was he supposed to know it would break everything else?

[Buddrow]

comment repealed

[Todesnymphe]

I'd assume when Update 17 comes out epic tokens will be removed from the game anyway and the update will introduce augmentations that can only be bought using astral shards.
So instead of whining we should instead be happy that the altar still works for some items and we can use the epic tokens at least for some of them.

Yes, I am being sarcastic.

[EllisDee37]

Seriously, this is a big fat downer of a bug, made worse by the low priority of having to wait until U17.

I'm in the process of farming up gear on two alts that once I finally pull, I need to change my gear around, including augments on the bugged gear.

So now, let's say after another month of farming I finally get those items. I should just chill out for another month, hoping that U17 makes it all better? Not cool. Kind of takes the wind out of my sails, hurting my motivation to try and keep farming my gear upgrades in the first place.

I'm not going to stop playing, of course. But this definitely falls into the "makes me want to play less" category of bugs.

[Robai]

Btw, this is one of the reasons why we should have more bank space.

[SableShadow]

Not just the epic altar; tried to add resistance ritual to the Spyglass, same result.

You're correct!

The culprit in this case was the removal of the three-token cost for the Cleansing Ritual.

We apologize for the issues this causes, and would like to stress that it only applies to Epic items from Update 13 (the Spinner of Shadows quest series), Crystal Cove, and Cannith Challenges.

Please refrain from placing them in the Altar of Epic Rituals at this time, as any attempt to use it will result in it performing the "Cleansing Ritual".

It didn't occur to anyone over there to test the default case after this change: trying to slot gear? Seriously?

[smatt]

Not just the epic altar; tried to add resistance ritual to the Spyglass, same result.



It didn't occur to anyone over there to test the default case after this change: trying to slot gear? Seriously?

LOL, you said "Test"