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  1. #1
    The Hatchery Drekisen's Avatar
    Join Date
    Feb 2007
    Posts
    970

    Default Game crash after server select

    I know I have seen a bunch of threads on this already and have probably read through most pertaining to the last two years, tried just about everything so far, but the game still crashes after I select my server and hit play.

    No black screen or anything, it just does the circle by the mouse pointer thing like it is about to load and then nothing.

    Already tried the userpreferences trick.

    Coincidentally, LoTRO is also giving me problems. That one is stuck on installing pre-reqs.

    Wondering if I am having some kind of problem with SSG.

  2. #2
    Community Member pappo's Avatar
    Join Date
    May 2006
    Posts
    711

    Default Same problem

    Quote Originally Posted by Drekisen View Post
    I know I have seen a bunch of threads on this already and have probably read through most pertaining to the last two years, tried just about everything so far, but the game still crashes after I select my server and hit play.

    No black screen or anything, it just does the circle by the mouse pointer thing like it is about to load and then nothing.

    Already tried the userpreferences trick.

    Coincidentally, LoTRO is also giving me problems. That one is stuck on installing pre-reqs.

    Wondering if I am having some kind of problem with SSG.
    I also am having the same issue. SSG was working on a problem I had where my ingame network icon would go yellow, then red, the disconnect when I went into a new quest, or came out of a quest back to marketplace or where ever. Not all the time but more and more often recently.
    They said I should do a clean reinstall of Win10 and then reload DDO. I did that and now I have the same symptoms you have. I select my server and then nothing.
    I was running fine after U36 until this network session switching issue started. Now I am just like you.

  3. #3
    The Hatchery Drekisen's Avatar
    Join Date
    Feb 2007
    Posts
    970

    Default

    Did a search in files explorer to see if maybe I had any duplicate files that may be causing an error....then I happened to stumble across this, it was a bunch of DND launcher files.

    Tried logging in again and it brought up another file so this one is the most recent

    2017.09.29 13:04:41[W] Data Center URL: QUrl( "http://gls.ddo.com/GLS.DataCenterServer/Service.asmx" )

    2017.09.29 13:05:21[W] Object::disconnect: No such signal Config:nWorldStatusIsUpToDate( void )
    2017.09.29 13:05:22[W]
    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountSSLError - Failed to login!
    2017.09.29 13:05:22[W] STATUS: SSL Error 0 : "The issuer certificate of a locally looked up certificate could not be found"
    2017.09.29 13:05:22[W] STATUS: SSL Error 1 : "The root CA certificate is not trusted for this purpose"
    2017.09.29 13:05:22[W] STATUS: SSL Error 2 : "No certificates could be verified"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 0 : "Baltimore"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 1 : ""
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 2 : "Thawte"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 3 : ""
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 4 : ""
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 5 : "Microsoft Corporation"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 6 : "AVG Technologies cz"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 7 : "MSFT"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 8 : "DigiCert Inc"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 9 : "Microsoft Corporation"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 10 : "Microsoft Trust Network"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 11 : "VeriSign Trust Network"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 12 : "AffirmTrust"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 13 : "thawte, Inc."
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 14 : "The USERTRUST Network"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 15 : "GeoTrust Inc."
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 16 : "Digital Signature Trust Co."
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 17 : "SwissSign AG"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 18 : "GlobalSign"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 19 : "Baltimore"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 20 : "Equifax"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 21 : "QuoVadis Limited"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 22 : "Starfield Technologies, Inc."
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 23 : "Entrust, Inc."
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 24 : "GlobalSign nv-sa"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 25 : "COMODO CA Limited"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 26 : "Starfield Technologies, Inc."
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 27 : "DigiCert Inc"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 28 : "GTE Corporation"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 29 : "thawte, Inc."
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 30 : "Entrust, Inc."
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 31 : "SecureTrust Corporation"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 32 : "VeriSign, Inc."
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 33 : "GlobalSign"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 34 : "VeriSign, Inc."
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 35 : "Thawte Consulting cc"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 36 : "Unizeto Sp. z o.o."
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 37 : "DigiCert Inc"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 38 : "Cybertrust, Inc"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 39 : "Entrust.net"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 40 : "VeriSign, Inc."
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 41 : "GoDaddy.com, Inc."
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 42 : "StartCom Ltd."
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 43 : "SECOM Trust.net"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 44 : "VeriSign, Inc."
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 45 : "GeoTrust Inc."
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 46 : "The Go Daddy Group, Inc."
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 47 : "Thawte Consulting cc"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 48 : "VeriSign, Inc."
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 49 : "Unizeto Technologies S.A."
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 50 : "DigiCert Inc"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 51 : "The USERTRUST Network"
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 52 : "GeoTrust Inc."
    2017.09.29 13:05:22[W] STATUS: Certificate Organization 53 : "AddTrust AB"
    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountSSLError - Ignoring SSL errors!

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - User Name: "**********"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Game Name: "DDO"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "estore_Content_EveningstarAdventures"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "estore_Content_UnderdarkAdventures"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "estore_Content_DemonwebAdventures"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "estore_Content_EveningstarLandscape"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "estore_Content_UnderdarkLandscape"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "estore_Content_DemonwebLandscape"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Feature_EpicDestinies"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "estore_Content_EveningstarChallenges"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Feature_Druid"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Feature_HeadStart2"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "DDO_MOTU_PreOrder_Collectors"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Feature_HalfOrc"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Feature_HalfElf"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Feature_AccountBank_SlotsUpgrade_3"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Feature_AccountBank_SlotsUpgrade_4"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Droaam2"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Swamp"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Feature_AccountBank_SlotsUpgrade_2"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "FULL"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "TREATED_AS_SUBSCRIBER"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "StormreachGuest"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "DDOF2PBeta"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "PaidPoints"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "StormreachStandard"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Catacombs"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Dreaming"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Shantokor"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Inspired"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_SandsOfMenechtarun"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Feature_CharSlot_2"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Feature_CharSlot"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Feature_CharSlot_4"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Deleras"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_SorrowduskIsles"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Feature_Warforged"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Necropolis2"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Necropolis"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_GiantholdRuins"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_ThreeBarrelCove"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Sentinels"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_TanglerootGorge"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_ReaversReach"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_RestlessIsle"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_RuinsOfThrenal"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Feature_AccountBank_SlotsUpgrade_1"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Necropolis4"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Feature_CharSlot_3"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_ValeOfTwilight"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_DevilAssault"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_VaultOfNight"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Carnival"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Feature_AccountBank"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Feature_Monk"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Shavarath"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_CrimeWave"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Necropolis3"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Taken"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Xoriat"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Blades1"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Feature_AccountBank_SharedPlatUpgrade_ 1"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Feature_SharedPlat"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Blades2"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Desire"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Shav_Archon"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Codex"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Classic_Slave"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "SSGVIPTERMSACCEPT"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "VIP_REVIVAL"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Dragonborn_1"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Feature_MonsterManualVol02"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Plant"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "STEAMPACK01"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_PremEnhancementHarperAgent"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Thunderholme"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Halls"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Castles"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Xoriat2"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Classic_TOEE"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Wheloon"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Feature_PurpleDragonKnight"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Content_Stormhorns"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Feature_Morninglord"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "XP2_Premium"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "eStore_Feature_Shadarkai"

    2017.09.29 13:05:22[W] GameClientStarter::OnLoginAccountRequestDone - Product Token: "XP2_CharacterSlot_Premium"

    2017.09.29 13:05:22[W] Config::FetchWorldStatus - World Status URL: QUrl( "http://gls.ddo.com/GLS.DataCenterServer/Service.asmx" )

    2017.09.29 13:05:26[W]
    2017.09.29 13:05:26[W] GameClientStarter::OnLoginAccountSSLError - Failed to login!
    2017.09.29 13:05:26[W] STATUS: SSL Error 0 : "The issuer certificate of a locally looked up certificate could not be found"
    2017.09.29 13:05:26[W] STATUS: SSL Error 1 : "The root CA certificate is not trusted for this purpose"
    2017.09.29 13:05:26[W] STATUS: SSL Error 2 : "No certificates could be verified"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 0 : "Baltimore"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 1 : ""
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 2 : "Thawte"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 3 : ""
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 4 : ""
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 5 : "Microsoft Corporation"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 6 : "AVG Technologies cz"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 7 : "MSFT"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 8 : "DigiCert Inc"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 9 : "Microsoft Corporation"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 10 : "Microsoft Trust Network"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 11 : "VeriSign Trust Network"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 12 : "AffirmTrust"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 13 : "thawte, Inc."
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 14 : "The USERTRUST Network"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 15 : "GeoTrust Inc."
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 16 : "Digital Signature Trust Co."
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 17 : "SwissSign AG"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 18 : "GlobalSign"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 19 : "Baltimore"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 20 : "Equifax"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 21 : "QuoVadis Limited"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 22 : "Starfield Technologies, Inc."
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 23 : "Entrust, Inc."
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 24 : "GlobalSign nv-sa"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 25 : "COMODO CA Limited"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 26 : "Starfield Technologies, Inc."
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 27 : "DigiCert Inc"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 28 : "GTE Corporation"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 29 : "thawte, Inc."
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 30 : "Entrust, Inc."
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 31 : "SecureTrust Corporation"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 32 : "VeriSign, Inc."
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 33 : "GlobalSign"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 34 : "VeriSign, Inc."
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 35 : "Thawte Consulting cc"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 36 : "Unizeto Sp. z o.o."
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 37 : "DigiCert Inc"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 38 : "Cybertrust, Inc"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 39 : "Entrust.net"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 40 : "VeriSign, Inc."
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 41 : "GoDaddy.com, Inc."
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 42 : "StartCom Ltd."
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 43 : "SECOM Trust.net"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 44 : "VeriSign, Inc."
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 45 : "GeoTrust Inc."
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 46 : "The Go Daddy Group, Inc."
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 47 : "Thawte Consulting cc"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 48 : "VeriSign, Inc."
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 49 : "Unizeto Technologies S.A."
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 50 : "DigiCert Inc"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 51 : "The USERTRUST Network"
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 52 : "GeoTrust Inc."
    2017.09.29 13:05:26[W] STATUS: Certificate Organization 53 : "AddTrust AB"
    2017.09.29 13:05:26[W] GameClientStarter::OnLoginAccountSSLError - Ignoring SSL errors!


    p.s. Took out my username for personal reasons, that was originally in the log correctly.

  4. #4
    Community Member pappo's Avatar
    Join Date
    May 2006
    Posts
    711

    Default SOLVED for me at least

    I found that my problem with DDO crashing after I selected the server was because I had not reloaded old versions of DirectX. On a Clean Reinstall of Windows 10, you only have DirectX 12 installed. DDO needs older versions. After looking on the forums I found this link: https://www.ddo.com/forums/showthrea...-in-Windows-10

    Post #3 in that link led me to this link: https://www.microsoft.com/en-us/down...ils.aspx?id=35

    Where I loaded a utility that reinstalled the older DirectX versions. DDO ran perfectly after I ran that utility.

    I hope that helps you.

  5. #5
    The Hatchery Drekisen's Avatar
    Join Date
    Feb 2007
    Posts
    970

    Default

    Appreciate the reply....I am running windows 8 still though and I already tried pretty much every workaround there is, including direct x, c++, deleting userpreferences, making sure proxy was disabled in the launcher as well as permanently disabled in regedit and just about everything else mentioned pertaining to this kind of issue aside from a fresh install which I won't bother with until I am going to bed and can let it go at it.

    I do know, whether or not it is a coincidence, that this did not happen until right after I tried signing in immediately following my U36 patch 2 update this Wednesday.

    I had the same issue with LoTRO after DDO would not sign in, tried to log into that and was stuck on installing pre-req's, deleted userpreference file in my LoTRO folder and it went on to what seemed like download the whole game. Got sick of waiting and just stopped that after 2+ hours of waiting.

    About ready to just nuke the computer and reinstall everything, have not seen a windows computer yet that can last more than a couple years without needing a reformat, unless you are a software genius.

  6. #6
    Community Member
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    Quote Originally Posted by pappo View Post
    I found that my problem with DDO crashing after I selected the server was because I had not reloaded old versions of DirectX. On a Clean Reinstall of Windows 10, you only have DirectX 12 installed. DDO needs older versions. After looking on the forums I found this link: https://www.ddo.com/forums/showthrea...-in-Windows-10

    Post #3 in that link led me to this link: https://www.microsoft.com/en-us/down...ils.aspx?id=35

    Where I loaded a utility that reinstalled the older DirectX versions. DDO ran perfectly after I ran that utility.

    I hope that helps you.
    This fixes it! Thank you sir.

  7. #7
    Scourge of Slayers FAQ's Avatar
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    Quote Originally Posted by Drekisen View Post
    I know I have seen a bunch of threads on this already and have probably read through most pertaining to the last two years, tried just about everything so far, but the game still crashes after I select my server and hit play.

    No black screen or anything, it just does the circle by the mouse pointer thing like it is about to load and then nothing.

    Already tried the userpreferences trick.

    Coincidentally, LoTRO is also giving me problems. That one is stuck on installing pre-reqs.

    Wondering if I am having some kind of problem with SSG.
    I'm having this same problem

    I tried:
    -reinstalling the game
    -reinstalling the Visual C++ thing
    -disabling firewall and anitvirus
    -reinstalling DX9
    -Changing proxy settings to no proxy
    -Deleting user preferences
    -Using the repair option in the launcher

    Can anyone shead any light on this issue?
    Keepers of Khyber - Proud Guild Leader

    Quote Originally Posted by Flavilandile View Post
    This is how it should scale: Random loot < Named Loot < Raid Named Loot.
    The Trophy Room A great idea. Please do this devs!

  8. #8
    Scourge of Slayers FAQ's Avatar
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    Jul 2013
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    Quote Originally Posted by FAQ View Post
    I'm having this same problem

    I tried:
    -reinstalling the game
    -reinstalling the Visual C++ thing
    -disabling firewall and anitvirus
    -reinstalling DX9
    -Changing proxy settings to no proxy
    -Deleting user preferences
    -Using the repair option in the launcher

    Can anyone shead any light on this issue?
    Tried something by accident and it worked: one place said to rename the DDO folder in your Documents to Old DDO. But I misunderstood and renamed the DDO folder in Program Files to Old DDO... and it worked. Weird, but it worked. Maybe this could help others too.
    Keepers of Khyber - Proud Guild Leader

    Quote Originally Posted by Flavilandile View Post
    This is how it should scale: Random loot < Named Loot < Raid Named Loot.
    The Trophy Room A great idea. Please do this devs!

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