View Full Version : Service News
- UPDATE: Cakes & Pre-Purchase Tickets
- Known Issue: Belly of the Beast
- Bug reporting tool issues
- Temporary Challenge Closures: Dryad Grove
- Birthday Box Delivery Delay
- VIP Extension
- Update: Reincarnation and Epic Destinies
- Temporary Quest Closure: Protect Baudry’s Interests
- Bug Reporting / Ticketing Issues
- Temporary Quest Closure: The End of the Road
- Temporary Quest Closure: The Spinner of Shadows
- Update 18 Patch 1 Launcher Issue Workaround
- Connectivity Issues, Last Updated 2:50 PM Eastern (-4 GMT)
- June 14th Log In Issues
- Server Restart - Ghallanda 3:00 PM Eastern (-4 GMT) Monday June 17th
- Turbine Network Maintenance June 19, 2013
- Scheduled Downtime & Maintenance. Monday June 24, 2013
- DDO Store Issues Resolved, Last Updated 11:38 AM Eastern (-4 GMT) Tuesday July 2nd
- Scheduled Maintenance: Wednesday, July 24th from 6:00 to 11:00 AM Eastern (-4 GMT)
- August 4th, Login Issues
- Update Regarding Connection Issues from August 3rd-5th
- Turbine Account Maintenance Scheduled Downtime Wednesday, August 7th 9:00-11:00AM EDT
- Service Update: Recent Routing Issues
- Scheduled Server Downtime: 7:00 AM - 10:00 AM Eastern (-4 GMT) Monday, August 19th
- Quest Known Issue: Army of Shadow
- Scheduled Server Downtime: 7:00 AM - 10:00 AM Eastern (-4 GMT) Wednesday, August 21st
- Guest Passes Currently Unavailable
- Temporary Raid Closure: Ascension Chamber
- Service Notice: DDO Forums Search Functionality
- Service Notice: DDO Mac Client Issue
- 20th Raid Completion End Reward list issue
- Scheduled Server Downtime: 2:00 PM - 5:00 PM Eastern (-4 GMT) Thursday, August 22nd
- Temporary Quest Closure: Church and the Cult
- Quest Saga System Temporarily Unavailable
- Scheduled Server Downtime: 11:30 AM - 2:30 PM Eastern (-4 GMT) Thursday, August 29
- Raid Completion Counters
- Login and Launcher Issues: September 2nd, 2013 Last Updated 1:42 PM Eastern
- Scheduled Website Downtime, Monday Sept 9th 10:00am - 2:00pm Eastern (-4 GMT)
- Scheduled Server Downtime: 6:00 AM - 1:00 PM Eastern (-4 GMT) Monday, September 23rd
- Quest Closure: End of the Road
- Quest Saga System Temporarily Unavailable
- Scheduled Server Downtime: 7:00 AM - 10:00 AM Eastern (-4 GMT) Wednesday, October 2nd
- Turbine Scheduled Maintenance Monday Oct. 7, 5AM – 12PM Eastern (-4 GMT)
- Scheduled Server Downtime: 3:00 PM - 5:00 PM Eastern (-4 GMT) Tuesday, October 8
- Buy Back Feature Unavailable
- DDO Store Issues, Last Updated 2:59 PM Eastern (-4 GMT) Friday October 25
- Mabar Event Closing After Oct 31st
- DDO Store Maintenance: Tuesday, October 29th from 6:00 AM to 10:00 AM Eastern
- Server Downtime: 2:00 PM - 4:00 PM Eastern (-4 GMT) Friday, November 1
- Turbine Account Maintenance - Monday, November 4th from 9:00 to 11:00 AM Eastern
- DDO Store Maintenance: Monday, November 4th from 9:00 PM to 12:00 AM Eastern (-5 GMT)
- DDO Store Maintenance: Tuesday, November 5th from 11:00 PM to 1:00 AM Eastern (-5 GMT
- DDO Store Maintenance: Friday, November 8th from 1:00 AM to 4:00 AM Eastern (-5 GMT)
- DDO Store Maintenance: Sunday, November 10th from 2:00 AM to 6:00 AM Eastern (-5 GMT)
- Scheduled Server Downtime: 7:00 AM - 12:00 PM Eastern (-5 GMT) Tuesday, November 12th
- Raider's Reward Box Delivery Issue
- Scheduled Server Downtime: 11:00 AM - 1:00 PM Eastern (-5 GMT) Thursday, November 14t
- Scheduled Server Restarts, 7:30 PM Eastern (-5 GMT), Nov 21st
- Cannith Connection Drops
- Turbine Account Maintenance Downtime Tuesday, December 3rd from 9:00 to 11:00 AM EST
- Scheduled Server Downtime: 7:00 AM - 10:00 AM Eastern (-5 GMT) Monday, December 9th
- Turbine Account Maintenance: Tuesday, December 10th from 9:00 AM to 1:00 PM Eastern
- Sarlona Server Restart 4:30 PM Eastern (-5 GMT) Monday, December 9th
- Argonnessen Server Restart 5:00 PM Eastern (-5 GMT) Monday, December 9th
- Scheduled Maintenance: Monday, December 16th from 6:00 to 12:00 PM Eastern (-5 GMT)
- Multiple Servers Down: Friday, 12/20/13 8:50 AM Eastern (-5 GMT)
- Server Restart 11:30 AM Eastern (-5 GMT) Friday, December 20th
- Downtime Notice: Wednesday, January 15th from 7:00 AM to 12:00 PM Eastern (-5 GMT)
- Server Restart 10:00 AM - 11:00 AM Eastern (-5 GMT) Thursday, January 16th
- Server Restart 2:00 PM Eastern (-5 GMT) Thursday, January 16th
- Reminder Regarding Quest Tickets
- Log In Issues: February 5th - UPDATE 2:15 PM Eastern (-5 GMT)
- Server Restart 8:00 AM - 9:00 AM Eastern (-5 GMT) Tuesday, February 11th
- Log in Issues: Thursday, February 13th 10:30 AM Eastern (-5 GMT)
- Connection Issues: Friday, February 28th
- Downtime Notice: 6:00 AM - 11:00 AM Eastern (-5 GMT) Monday, March 10th
- Known Issue: Mac Client Update (March 10th, 2014)
- Downtime Notice: 2:00 PM-4:00 PM Eastern (-5 GMT) Wednesday, March 12th
- Akamai NetSession and DDO
- Downtime Notice: 1:00 PM - 3:00 PM Eastern (-4 GMT) Monday, March 17th
- Downtime Notice: 8:00 AM - 11:00 AM Eastern (-4 GMT) Wednesday, March 19th
- Downtime Notice: Tuesday, March 25th from 6:00 AM to 1:00 PM Eastern (-4 GMT) UPDATED
- Myaccount.turbine.com Downtime: Monday, March 24th
- Scheduled Server Downtime: 7:00 AM - 10:00 AM Eastern (-4 GMT) Monday, April 7th
- Downtime Notice: 8:00 AM - 10:00 AM Eastern (-4 GMT) Wednesday, April 16th
- Downtime Notice: Wednesday, April 23rd from 5:00 to 11:00 Eastern (-4 GMT)
- Sagas have been temporarily disabled
- Temporary Quest Closure: Hall of the Mark
- Downtime Notice: Monday, May 19th from 6:00 AM to 11:30 AM Eastern (-4 GMT)
- Downtime Notice: Tuesday, May 27th from 6:00 AM to 1:00 PM Eastern (-4 GMT)
- Scheduled Server Downtime: 7:00 AM - 3:00 PM Eastern (-4 GMT) Wednesday, June 11th
- Temporary Closure: Bag Deposit Box
- Server Restart: Khyber - Sunday June 15th at 6:00 PM Eastern (-4 GMT)
- Downtime Notice: 7:00 AM - 11:00 AM Eastern (-4 GMT) Tuesday, June 17th
- Log in Issues: Sarlona Wednesday June 18th
- Downtime Notice: Monday, June 23 from 6:00 AM to 2:00 PM Eastern (-4 GMT)
- Downtime Notice: Monday, June 30th from 6:00 AM to 3:00 PM Eastern (-4 GMT)
- Argonnessen Server Restart: July 6th, 11:45 PM Eastern (-4 GMT)
- Downtime Notice: Monday, July 14th from 6:00 AM to 12:00 PM Eastern (-4 GMT)
- Downtime Notice: 7:00 AM - 11:00 AM Eastern (-4 GMT) Wednesday, July 16th
- Log In Issues: Cannith July 17th 11:00 PM Eastern (-4 GMT)
- Scheduled Server Downtime: 6:00 AM - 11:00 AM Eastern (-4 GMT) Monday, August 4th
- Argonnessen Server Restart 1:30 PM Eastern (-4 GMT) Monday, September 8th
- Downtime Notice: Monday, September 15th from 6:00 to 1:00 PM Eastern (-4 GMT)
- Downtime Notice: 7:00 AM - 11:00 AM Eastern (-4 GMT) Monday, September 29th
- Downtime Notice: 7:00 AM - 11:00 AM Eastern (-4 GMT) Friday, October 3rd
- DDO Store Downtime Notice: Tuesday, October 7th from 12:01-3:00 AM Eastern (-4 GMT)
- Downtime Notice: 9:00 AM - 12:00 PM Eastern (-4 GMT) Thursday, October 9th
- Log In Issues: 10/8/14
- Downtime Notice: 9:00 AM - 12:00 PM Eastern (-4 GMT) Monday, October 27th
- Update 23 Patch 1 Known Issue: Quest Turn-Ins
- Downtime Notice: 9:00 AM - 2:00 PM Eastern (-4 GMT) Thursday, October 30th
- Login Issues: October 30th
- Log In Issues: Tuesday, November 11th 1:00 PM Eastern (-5 GMT)
- Log in and In-Game Performance Issues: November 14th
- Downtime Notice: Wednesday, November 19th from 10:00 AM to 2:00 PM Eastern (-5 GMT)
- Log In Issues: November 19th
- Scheduled Web Maintenance: Tuesday, December 2nd from 2:00 PM to 3:00 PM Eastern
- Log In Issues: Saturday, December 6th
- Downtime Notice: 9:00 AM - 12:00 PM Eastern (-5 GMT) Thursday, December 11th
- Downtime Notice: 10:00 AM - 2:00 PM Eastern (-5 GMT) Thursday, December 18th
- Log In Issues on Argonnessen: December 19th
- Downtime Notice: 8:30 AM- 11:00 AM Eastern (-5 GMT) Tuesday, January 6th
- Downtime Notice: 9:00 AM - 12:00 PM Eastern (-5 GMT) Wednesday, January 14th
- Downtime Notice: 9:00 AM - 12:00 PM Eastern (-5 GMT) Thursday, January 15th
- Log In Issue: Thursday, January 15th
- Downtime Notice: 12:00 - 1:00 PM Eastern Today - Friday, January 23rd
- Downtime Notice: 8:00 AM - 11:00 AM Eastern (-5 GMT) Thursday, January 29th
- Downtime Notice: 8:00 AM - 11:00 AM Eastern (-5 GMT) Friday, January 30th
- DDO Store Downtime: Wednesday, February 4th
- DDO Store Unavailable: Thursday, February 5th
- Downtime Notice: 9:00 PM Eastern (-5 GMT) Saturday February 7th
- Scheduled Maintenance: Wednesday, February 11th from 6:00 AM to 11:00 AM Eastern
- Downtime Notice: 9:00 AM - 12:00 PM Eastern (-5 GMT) Monday, February 23rd
- Downtime Notice: 9:00 AM - 12:00 PM Eastern (-5 GMT) Wednesday, February 25th
- Bag Deposit Box Temporarily Unavailable
- Downtime Notice: 9:00 AM - 12:00 PM Eastern (-5 GMT) Friday, February 27th
- Downtime Notice: Wednesday, March 4th from 5:00 AM to 12:00 PM Eastern (-5 GMT)
- Downtime Notice: Monday, April 6th 8:00 AM-12:00 PM Eastern (-5 GMT)
- Temporary Quest Closure: The Crucible
- Downtime Notice: 7:00 AM - 11:00 AM Eastern (-4 GMT) Friday, April 10th
- Server Restart - Ghallanda - 1:00 PM- 2:00 PM Eastern (-4 GMT) Monday, April 13th
- Ghallanda unavailable - Wednesday, April 15
- Ghallanda Unavailable - Thursday, April 16th
- Downtime Notice: Ghallanda - 4:00 PM - 8:00 PM Eastern (-4 GMT) Friday, April 17th
- DDO Store Downtime: Tuesday, April 21st
- Ghallanda Unavailable: Friday, April 24th.
- Downtime Notice: 8:00 AM - 12:00 PM Eastern (-4 GMT) Tuesday, April 28th
- Update 25 Patch 2 Hotfix
- Ghallanda Unavailable - Tuesday night, April 28th
- Downtime Notice: Ghallanda - 5:00 AM Eastern (-4 GMT) Wednesday April 29th
- Downtime Notice: Wednesday, April 29th 8:00-11:00 AM Eastern (-4 GMT)
- Ghallanda Unavailable - Thursday, April 30th
- DDO Store Downtime: Friday, May 1st
- Ghallanda Unavailable: Friday, May 1st
- Downtime Notice: 7:00 AM - 11:00 AM Eastern (-4 GMT) Wednesday, May 6th
- Downtime Notice: Monday, May 18th from 3:00 AM to 12:PM Eastern (-4 GMT)
- Log In Unavailable: Saturday May 16th
- Ghallanda Unavailable: May 19th
- DDO Store Issues: Wednesday, May 27th
- Downtime Notice - Ghallanda - Friday May 29th starting at Noon Eastern (-4 GMT)
- Ghallanda Unavailable - Tuesday, June 2nd
- DDO Store Downtime: Thursday, June 4th
- Login Unavailable: Thursday, June 4th
- Downtime Notice: Ghallanda Maintenance, 3:00 PM Eastern (-4 GMT) Friday June 5th
- Downtime Notice: Monday, June 8th from 6:00 AM to 12:00 PM Eastern (-4 GMT)
- Downtime Notice: 7:00 AM - 11:00 AM Eastern (-4 GMT) Thursday, June 18th
- DDO Store Accessibility Changes
- Downtime Notice: Thursday, June 25th 10:00 AM - 2:00 PM Eastern (-4 GMT)
- Downtime Notice: Monday, June 29th 8:00 AM - 11:00 AM Eastern (-4 GMT)
- DDO Store Maintenance: Wednesday, July 8th
- Downtime Notice: 3:00 AM - 4:00 PM Eastern (-4 GMT) Monday, July 27th
- Shared Bank Crafting Storage and Mysterious Remnants Temporarily Disabled
- Downtime Notice: 10:00 AM - 12:00 PM Eastern (-4 GMT) Wednesday, July 29th
- Downtime Notice: 9:00 AM - 1:00 PM Eastern (-4 GMT) Wednesday, August 12th
- Service Issues: Wednesday, August 19th
- Downtime Notice: 8:00 AM - 11:00 AM Eastern (-4 GMT) Thursday, August 20th
- Downtime: 9:00 AM - 12:00 PM Eastern (-4 GMT) Wednesday, September 2nd
- Downtime Notice: 8:00 AM - 11:00 AM Eastern (-4 GMT) Thursday, September 24th
- Khyber world restart: 10:30pm Eastern Sunday September 27
- Thelanis World Restart: Monday, September 28th 5:00 PM Eastern (-4 GMT)
- Argonnessen World Restart: 2:00 PM Eastern (-4 GMT) Thursday, October 1st
- MyAccount Maintenance: Tuesday, October 13th from 7:00 AM to 2:00 PM Eastern
- Downtime Notice: 7:00 AM - 3:00 PM Eastern (-4 GMT) Thursday, October 22nd
- DDO Store Closed until end of downtime on 10/22/2015
- Downtime Notice: 8:00 AM - 12:00 PM Eastern (-5 GMT) Wednesday, October 28th
- Downtime Notice: 8:00 AM - 12:00 PM Eastern (-4 GMT) Monday, November 2nd
- Server Maintenance: Cannith - Friday, 4:00 PM Eastern
- Downtime Notice: Wednesday, November 18th from 6:00 AM to 11:00 AM Eastern (-5 GMT)
- Server Restart: Thelanis - 3:00 PM Eastern (-5 GMT) Tuesday, December 1st
- Service Notice: Limited In-Game Customer Support Overnight 12/1/15
- Traveler's Terrific Trunk Assistance
- Downtime Notice: 11:00 AM - 3:00 PM Eastern (-5 GMT) Thursday, December 17th
- Temporary Closure: Astral Shard Exchange
- Temporary Closure: Cannith Crafting Hall
- Downtime Notice: Thursday, December 17th
- Downtime Notice: Thursday, December 17th
- Important Note About Store Transactions
- Important Item Notice: Riposte and Tendon Slice
- Downtime Notice: Tuesday, December 22nd 3:30 PM Eastern (-5 GMT)
- Current issue with TP purchases in the DDO Store
- Downtime Notice: 9:00 AM - 12:00 PM Eastern (-5 GMT) Wednesday, January 13th
- Paypal Temporarily Unavailable
- Server Restart 10:00 AM Eastern (-5 GMT) Thursday, January 21st
- Downtime Notice: 11:00 AM - 2:00 PM Eastern (-5 GMT) Thursday, January 28th
- Server Restart 10:00 AM Eastern (-5 GMT) Thursday, February 25th
- Downtime Notice: 8:00 AM - 12:00 PM Eastern (-5 GMT) Monday, February 29th
- Log in Issues: Sunday, February 28th
- Downtime Notice: 9:00 AM - 12:00 PM Eastern (-5 GMT) Wednesday, March 2nd
- Khyber Restart 12:00 PM Eastern (-5 GMT) - Monday, March 7th
- Downtime Notice: 5:00 AM - 5:00 PM Eastern (-5 GMT) Tuesday, March 8th
- DDO.com Data Center Migration - Tuesday, March 15th
- World Restarts: Monday, March 21st 3:00 PM Eastern (-5 GMT)
- World Restarts: Tuesday, March 22nd 1:00 PM Eastern (-5 GMT)
- Downtime Notice: Tuesday, March 29th 8:00 - 11:00 AM Eastern (-5 GMT)
- Downtime Notice: Wednesday, March 30th 7:00 - 10:00 AM Eastern (-5 GMT)
- Downtime Notice: Friday, April 1st 8:00 AM - 11:00 AM Eastern (-5 GMT)
- Recent DDO.com access issue
- Argonnessen/Sarlona Maintenance: Tues. April 5th 8:00-10:00 AM Eastern (-4 GMT)
- Downtime Notice: 8:00 AM - 11:00 AM Eastern (-4 GMT) Thursday, April 14th
- Forum Issues: Monday, April 18th
- Downtime Notice: Wednesday, April 20th 1:00 - 3:00 PM Eastern
- Downtime Notice: Thursday, April 21st 1:00 - 3:00 PM Eastern (-4 GMT)
- DDO Store availability: Friday, April 29th
- Downtime Notice: 8:00 - 11:00 AM Eastern (-4 GMT) Tuesday, May 10th
- Downtime Notice: 8:00 - 11:00 AM Eastern (-4 GMT) Thursday, May 12th
- Notice of Impact: Argonnessen, Thursday, May 12th 6:00 - 8:00 PM Eastern
- Downtime Notice: 7:00 AM - 12:00 PM Eastern (-4 GMT) Thursday, May 19th
- Downtime Notice: Wednesday, June 8th 8:00 AM - 12:00 PM Eastern (-4 GMT)
- DDO Store downtime: Tuesday, June 14th 6:00 AM - 4:00 PM Eastern (-4 GMT)
- Downtime Notice: 8:00 - 11:00 AM Eastern (-4 GMT) Tuesday, June 21st
- Downtime Notice: 8:00 - 10:00 AM Eastern Thursday, July 14th
- Downtime Notice: 8:00 AM - 11:00 AM Eastern (-4 GMT) Thursday, July 21st
- Weekly DDO World Restarts on Wednesday
- Forum CSS Update
- Downtime Notice: 8:00 AM - 12:00 PM Eastern (-4 GMT) Tuesday, September 13th
- Updated Cannith Crafting XP Issue Resolution
- Downtime Notice: 8:00 AM - 12:00 PM Eastern (-4 GMT) Thursday, September 15th
- Downtime Notice: Wednesday, September 21st from 5:00 AM to 12:00 PM Eastern (-4 GMT)
- CANCELLED Downtime Notice (Weekly World Restart Wednesday): Wednesday, September 28th
- Downtime Notice: Thursday, September 29th 9:00 AM - 1:00 PM Eastern (-4 GMT)
- Downtime Notice: Saturday, October 1st 9:00 AM - 1:00 PM Eastern (-4 GMT)
- Downtime Notice: Thursday, October 20th 9:00 AM - 1:00 PM Eastern (-4 GMT)
- Downtime Notice: Thursday, October 27th 9:00 AM - 1:00 PM Eastern (-4 GMT)
- Night Revels Challenge Closure: Hayweird Foundry
- Downtime Notice: Monday, November 7th from 4:00 AM to 2:00 PM Eastern (-4 GMT)
- Downtime Notice: Wednesday, November 16th 6:00 AM - 12:00 PM Eastern (-5 GMT)
- World Restarts: Thursday, November 17th 9:10am Eastern
- Four server restarts: 10:00pm Eastern Thursday Nov. 17th
- World Restarts: Friday, November 18th 4:45 PM Eastern (-5 GMT)
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