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View Full Version : Temporary Closure: Bag Deposit Box



Cordovan
06-12-2014, 12:09 PM
The Bag Deposit Box has been temporarily disabled due to a bug. We expect this feature to return with a game update next week.

patang01
06-12-2014, 12:25 PM
The Bag Deposit Box has been temporarily disabled due to a bug. We expect this feature to return with a game update next week.

Wait a minute; what about the stuff we put there? I placed a few often used items there. So does that mean I can't use them now? Seriously....

Jango-EX
06-12-2014, 12:28 PM
I even thought about waiting a bit more before putting stuff in there... just in case.

But then I thought "naaah... won't happen... of course it will be stable". Oh well. I just hope we don't lose what we stored.

Enoach
06-12-2014, 12:31 PM
Not to sound like a complainer and all, but for those of us that had already put stuff in this section of the bank - will we be getting it back when the fix is in place?

Tscheuss
06-12-2014, 12:31 PM
The Bag Deposit Box has been temporarily disabled due to a bug. We expect this feature to return with a game update next week.

Mah duh-BLOONS! :eek:

No worries. :)

Aletys
06-12-2014, 12:34 PM
I had put in several items, including a Topaz of Greater Transmutation I was going to transfer to another toon. Where is it? Why weren't we given advance notice so we could pull our stuff out?

Clarice
06-12-2014, 12:35 PM
can I get the items I have in there out please,
Kinda bad, so I can now not use them ?

Not very happy at all,, I have been defending Turbine for the release quickly, then somthing this serious is put in, yes I used the bag and had upgraded and put things in there, now i am screwed as there is at best a week wait until I can get the stuff and then that's only of they do not screw up

Atremus
06-12-2014, 12:36 PM
That folks is why we should wait to use anything coded and released without testing...

Kerria
06-12-2014, 12:38 PM
Ok I get closing or whatever, but why not a global announcement prior to disabling the feature for those in-game at the time using it? Would have saved us all some aggravation. And you know everyone is going to ask about their stuff they had in there. So just say it will be returned, you don't know for sure, or something right from the get-go? This is some sad PR guys, come on. You do such good work but you can really find ways to **** off your customers sometimes.

neologia
06-12-2014, 12:40 PM
How about an in game notice beforehand, like the ones for guild level milestones ?
Just a warning that is not limited to the forum ?
Maybe even email ?
Just a day of forewarning so that people could prepare ?

Why not ?

I really do not get this.

Atremus
06-12-2014, 12:40 PM
Did they delete everything in the shared Ing tab?

Rubix
06-12-2014, 12:40 PM
The Bag Deposit Box has been temporarily disabled due to a bug. We expect this feature to return with a game update next week.

Logged on.
Saw the store featured items to upgrade to 250 spaces
Hit "quick buy"
Went to banker
...
...
...
... doh!

What the hell do I do now?

cru121
06-12-2014, 12:41 PM
*rushes to the other place to check what have I missed*

MadCookieQueen
06-12-2014, 12:44 PM
That folks is why we should wait to use anything coded and released without testing...


^^^ding ding ding...we have a winner folks! ^^^

so very true


so very sad

Cordovan
06-12-2014, 12:46 PM
Any items placed in the Bag Deposit Box will be available when we re-open the feature next week.

Miow
06-12-2014, 12:47 PM
I have touched nothing they have changed. NOTHING. I've learned my lesson.

mog999
06-12-2014, 12:52 PM
Just Great. Having purchased the first upgrade yesterday I was working though my various toons putting all the useful stuff into the bag deposit area when they take it away. Apart from collectibles only stacking in sets of 99 it seemed to be working OK. I just hope that none of us have lost anything ....

Bargol
06-12-2014, 12:52 PM
The Bag Deposit Box has been temporarily disabled due to a bug. We expect this feature to return with a game update next week.

LMAO....this is just too precious.

Glad I ignored it and will be ignoring it completely.

OldCoaly
06-12-2014, 12:53 PM
Not sure what's going on on the business side, but you guys really need to QA these "fixes" before they're applied. If you don't have any QA testers, now's the time. If you do, they need support. If the dev's are doing their own QA, then they need more support. Having known bugs is one thing, but this patch was obviously not reviewed before it went in.

The players want to help and want this game to grow.

Tell us how we can help you do a better job.

BurnerD
06-12-2014, 01:03 PM
bug or did someone already "take advantage" of the new tech....

Ovrad
06-12-2014, 01:05 PM
Tell us how we can help you do a better job.

Send them a recommendation letter? Sorry, I had to do it. ;)

dontmater
06-12-2014, 01:07 PM
soo classic tirbine

Brendael
06-12-2014, 01:10 PM
So when was the last new major feature that worked on release? I honestly can't remember a single one over the last year or so.

Sagas were broken on release.
The anniversary card game was broken on release.
Bag Deposit Box

Seriously. This isn't how you gain and retain paying customers guys.

HungarianRhapsody
06-12-2014, 01:11 PM
The Bag Deposit Box has been temporarily disabled due to a bug. We expect this feature to return with a game update next week.

I am genuinely shocked and surprised that the new bag/storage feature that you introduced has a bug and/or exploit associated with it. I did not expect that in any way.

HungarianRhapsody
06-12-2014, 01:12 PM
I am genuinely shocked and surprised that the new bag/storage feature that you introduced has a bug and/or exploit associated with it. I did not expect that in any way.

Cordovan, I just posted this and I'm seeing that the [sarcasm] font isn't functioning on the forums, either. Just wanted to let you know about that additional issue.

Grimlock
06-12-2014, 01:16 PM
Turbine has trolled you all.

+1 Turbine.

katz
06-12-2014, 01:17 PM
...now i am screwed as there is at best a week wait....

to be fair... "at best" would be only 4 days. he said next week, not a week from now. it's thursday. if they fix it monday... hey awesome.


still sucks that it happens, tho.

never have i been more glad that my internet was too broken to play

tralfaz81
06-12-2014, 01:18 PM
That folks is why we should wait to use anything coded and released without testing...

Pretty much. My first thought when I read about the new bank expansion was 'I am so not putting anything in there for at least a week.'

Paleus
06-12-2014, 01:25 PM
bug or did someone already "take advantage" of the new tech....

If you have to ask, then you haven't been paying attention. Not saying this to be mean, but come on, I am honestly not really aware of what this bag is, having rarely paid attention to new shinies until they become common-place. But whenever Turbine closes something with no explanation I guarantee you it was because of fight club. That goes double for when it relates to how items are stored and transferred. Its like a zero day ritual on updates/patches for some people to test what new or old wonderful ways of crashing the game economy can be found when mis-using item storage.

Amundir
06-12-2014, 01:29 PM
https://www.ddo.com/forums/showthread.php/443521-Bag-Deposit-Box-Tell-me-this-is-a-Delayed-Blast-April-fool-s



Step 1) Provide extra storage for collectables/ingredients
Step 2) Get dupers to trust said storage and use it
Step 3) "Accidentally" remove said storage temporarily some point in the future and possibly remove dupe items.
Step 4) Profit!


CALLED IT! WHAHAHAHA

ImanCarrot
06-12-2014, 01:33 PM
I am genuinely shocked and surprised that the new bag/storage feature that you introduced has a bug and/or exploit associated with it. I did not expect that in any way.

I actualy coughed my coffee down my nose then lol thanks.. my t- shirt is soaked now.

Seikojin
06-12-2014, 01:34 PM
That folks is why we should wait to use anything coded and released without testing...

Minus the glaring fact that nothing can ever be released without a test pass.

Last time on Lam, I saw no issues with the tab minus not being able to hold everything I placed in it. I was able to put more than 99 of something in it though. Wonder what the bug was (not on known issues, so must be an exploit).

Archmage2k
06-12-2014, 01:39 PM
I just wish we'd have had some warning. I noticed that the bag deposit had pulled 45 items from my greensteel bag when I put it in the bank. I didn't have time to mess with it, so I was going to reproduce and report today. Now I'm stuck, and I didn't even intend to use the thing for a while.

LXP
06-12-2014, 01:39 PM
bug or did someone already "take advantage" of the new tech....

The latter, probably. As usual.

Atremus
06-12-2014, 01:48 PM
Of course it was a "feature"

People that exploit log in and check the new stuff against features.... At least they fixed duping by turning off the entire crafting system

Lifespawn
06-12-2014, 02:07 PM
bug or did someone already "take advantage" of the new tech....


my thoughts exactly except the question about a bug

BurnerD
06-12-2014, 02:33 PM
If you have to ask, then you haven't been paying attention. Not saying this to be mean, but come on, I am honestly not really aware of what this bag is, having rarely paid attention to new shinies until they become common-place. But whenever Turbine closes something with no explanation I guarantee you it was because of fight club. That goes double for when it relates to how items are stored and transferred. Its like a zero day ritual on updates/patches for some people to test what new or old wonderful ways of crashing the game economy can be found when mis-using item storage.

Oh I've been paying attention and my question was meant to be snarky.... and I didn't take your response to be mean.

They took an already bad UI system and made it worse to fix a problem that their fix didn't fix (assuming the real reason it was disabled)..... priceless.

I learned a long time ago that using cheat codes in games ruined the experience so the whole duping thing isn't something that appeals to me personally. The fact that people did it was mildly annoying, but didn't ruin the game experience for me. Sure it screws up the economy, but I've never been one to buy items anyway. Now that Turbine is making poor design decisions to try and stop duping is changing the game for the worse.

Start over on the whole inventory UI. It is FUBAR.

zetis
06-12-2014, 02:34 PM
The Bag Deposit Box has been temporarily disabled due to a bug. We expect this feature to return with a game update next week.

Lol. I am left speechless by the way Turbine runs its business. With each update you guys rush out the door, the bugs are more game breaking. All though this game is marketed as F2P, for many of us it isn't. I for one pay a monthly sub and occasionally buy TPs. I can't understand how this update went live with so many issues. It is like buying a TV and not being able to adjust the volume on it, or access some of its other features. I think an apology from whoever made the call to putout this update in the state that it is in, is warranted, and some kind of compensation for your paying customers. I'm really p#%%ed off with you guys right now and very disappointed by your lack of good judgment, which in the end hurts this great game, and which could be even better if not for some of the disregard you guys have for us, your customers.

FrancisP.Fancypants
06-12-2014, 02:45 PM
Any items placed in the Bag Deposit Box will be available when we re-open the feature next week.

I imagine there was equal confidence in the "looks ready for live" sentiment two days ago.

axamana
06-12-2014, 03:22 PM
Any items placed in the Bag Deposit Box will be available when we re-open the feature next week.

What about those of us that already upgraded the max capacity? Will that also still be there upon return?

Psiandron
06-12-2014, 03:44 PM
The Bag Deposit Box has been temporarily disabled due to a bug. We expect this feature to return with a game update next week.

So, is closing this feature going to help with getting the various and sundry crafting types up and running?



Mah duh-BLOONS! :eek:

No worries. :)

Lolz


Logged on.
Saw the store featured items to upgrade to 250 spaces
Hit "quick buy"
Went to banker
...
...
...
... doh!

What the hell do I do now?

Wow, my first thought was "must be new to the game", but no. What were you thinking? I mean has anything that has ever been done in the past 8 years involving bags and/or storage not completely broken vast and huge parts of the game?

Cordovan
06-12-2014, 03:46 PM
What about those of us that already upgraded the max capacity? Will that also still be there upon return?

Yes, any purchases made to expand the Bag Deposit Box will be there when the feature is re-enabled next week.

axamana
06-12-2014, 04:01 PM
Yes, any purchases made to expand the Bag Deposit Box will be there when the feature is re-enabled next week.

Thanks for the quick reply Cordovan!

CarpeNoctu
06-12-2014, 04:04 PM
Yes, any purchases made to expand the Bag Deposit Box will be there when the feature is re-enabled next week.

I'm wondering if this bug has anything to do with the fact that I can no longer put items into my bags in my inventories... Sigil and Shield pieces from the Orchard won't go into their 'cases', I can't pull essences, shards, collectables or anything else into my regular bags one at a time. I can hit the "gather" button on my crafters humongous bag and gather everything at once, but that doesn't work on his small bag...

Anyway... Just wondering if they're related. If not, I'll report it in the morning.

Thanks

Phoenix-daBard
06-12-2014, 04:15 PM
Yes, any purchases made to expand the Bag Deposit Box will be there when the feature is re-enabled next week.

And you will be re-opening it before opening the Cove again?

Cordovan
06-12-2014, 04:19 PM
I'm wondering if this bug has anything to do with the fact that I can no longer put items into my bags in my inventories... Sigil and Shield pieces from the Orchard won't go into their 'cases', I can't pull essences, shards, collectables or anything else into my regular bags one at a time. I can hit the "gather" button on my crafters humongous bag and gather everything at once, but that doesn't work on his small bag...

Anyway... Just wondering if they're related. If not, I'll report it in the morning.

Thanks

These bugs are not directly related. No need to report the issue with things like Sigil pieces not going into their proper bag - we're aware of the issue, and working on a fix.

Cordovan
06-12-2014, 04:20 PM
And you will be re-opening it before opening the Cove again?

Yes (although Cove wasn't planned for next week to begin with.)

Phoenix-daBard
06-12-2014, 04:24 PM
Yes (although Cove wasn't planned for next week to begin with.)

Thanks! (Figured it probably wasn't but there was enough chatter that I needed to check.)

DakFrost
06-12-2014, 05:24 PM
HA HA HA HA HA HA HA HA HA HA HA HA HA HA HA!!!!!

Wow...just wow. Looks like borking everyones bag didn't stop the unspeakable eh?

It's like the Keystone Cops....

Fedora1
06-12-2014, 06:46 PM
I might rage quit for the night. I literally JUST dumped stuff in there last night, including some nice augments.

Oh well, it makes me feel better that I just gave a really really bad survey on my last in-game support issue yesterday. I just hope the bad review and them "confiscating" my stuff is not related. lol

moomooprincess
06-12-2014, 08:32 PM
Thankful I never used it. I really could not understand what its purpose was? I could put my non BTC bags in the shared bank or the occasional item from a bag in the shared bank. If I wanted to move it around. Having extra space for something that when I took out of a bag and tried to put back in the bag did not work seemed rather pointless and a cause for self-aggravation. If I want self-aggravation I can get some waggro.

I feel sorry for those that placed stuff in there. My worry-ometer would be hitting the red line if there was something in there that I was in complete game lust over.

shawnvw
06-12-2014, 08:39 PM
Yes, any purchases made to expand the Bag Deposit Box will be there when the feature is re-enabled next week.

Thanks for the updates, Jerry. And although you must be busy dodging flames on *this* issue, can we get a thread discussing today's problems with Crafting?

Phoenix-daBard
06-12-2014, 08:50 PM
I really could not understand what its purpose was?

For me it is a nice way to transfer stuff to my crafter in a hurry from characters who I have not invested in bags for.

HungarianRhapsody
06-12-2014, 08:57 PM
Thankful I never used it. I really could not understand what its purpose was?

I'm pretty sure that it was introduced to either allow people to exploit with bag related bugs or to cause players to lose in-game items because of bag related bugs.

Because that's pretty much everything that Turbine does with bags.

shawnvw
06-12-2014, 09:08 PM
For me it is a nice way to transfer stuff to my crafter in a hurry from characters who I have not invested in bags for.
Or other collectibles, if you're into that.

PsychoBlonde
06-12-2014, 09:24 PM
I am annoyed. I was so excited at finally being able to get the 12 bags worth of assorted ingredients out of my shared bank and into something where I could search them all at once.

I, at least, am not stuck in a position where I need to craft anything right now. Still.

CarpeNoctu
06-13-2014, 12:59 AM
These bugs are not directly related. No need to report the issue with things like Sigil pieces not going into their proper bag - we're aware of the issue, and working on a fix.

Very nice. Thanks for the reply.

PxMars
06-13-2014, 04:53 AM
Ok well not surprised too much.. A little warning would be nice had all my tokens scales and ingots in that darn bag...Ddo please do us a big favor don't put out the next update I don't think I can take any more and still love the game

Dharken
06-14-2014, 01:04 AM
I've learned that any feature in an MMO, whether new, updated, modified, etc, you always take it with a grain of salt. Never use any "new" thing for what it is intended for right off the bat. Expect flaws, take precautions. Use it as much as you can while not doing anything that will impede your character. Never ever expect anything to work perfectly right out of the box.

Hunta-EU
06-14-2014, 05:33 PM
SO U22 comes along I try to put some comms in my bag... fail. So I put my heart seeds for next ETR in the shared ingredient bank in preparation for the weekend...fail.

Son_of_the_South
06-15-2014, 04:37 AM
These bugs are not directly related. No need to report the issue with things like Sigil pieces not going into their proper bag - we're aware of the issue, and working on a fix.

Cordovan - can you please either turn off the flagging mechanism for Litany or ensure GMs can advance the chain when requested to do so so people can run it. Many multiple TR's rely on and plan for this quest. Currently we cannot put sigil pieces in the frame, ergo, many cannot advance to Litany.

This is a PTP chain; it is only reasonable to expect a service (especially in this instance) to be functional. As a VIP i feel even more entitled to a work around. I say this with all due respect.

If either of these options are not feasible, please advise a solution that you think would be.