Hi,

I live in Tokyo, Japan. I couldn't log on in the morning here - about 10:00 AM. Now it's 5:00 PM, so 7 hours later, and I still can't log in. The launcher cannot get past connecting to server, so the error I'm getting is "An update error occurred. Cannot connect to server." I just read this thread and so submitted a ticket with the information requested by Tolero above.

If anyone has any new details on this problem, it would be wonderful if you'd post them.

Otherwise, if Tolero reads this, I have one unrelated suggestion: make the description box on the ticket submission page larger. It's so small I can't read more than one sentence of my writing, so I cannot edit.

Cheers, have a better day,