ranged does way more than melee if the mob is not within swinging distance, in fact way more damage.
doesn't range allow multiple hits at once too? Melee only get some glancing blow damage.
Doesn't range + jump + running = high dps, no healing, and keystones cop running by melee trying to chase mob and not hitting them at all?
I have seen some good ranged players, they melee too. They range the heck out of the mobs til they get to us and then switch to melee. A lot of damage done before they even get to us. At lower levels i always found that an immense addition to the party.
I am sure it will all work out once they tend to it..just hold on and hope.