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  1. #1
    Community Member Angel_Barchild's Avatar
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    Angry Auction house stole my money

    I've been a lurker for some time now, but I felt I just had to post about this.

    /ranton

    I tried to buy some armor in the AH at about 04:30 CST yesterday. I know the searver gets a little buggy around this time everyday, but it had never posed a real problem before. I clicked on the buyout button and nothing happened. So I waited clicked it again same thing. I did this like three or four times and still nothing happen. Five minutes after I had left the AH a message pops up with "you don't have enough money to place that bid" I suddenly went from 400k plat to 10k (the armor was only 85k plat) and there is nothing in the mail.

    What the F%#k! It tried to buy the single item from the AH multipal times, something you can't do, and didn't give me the item. I put in a ticket and the GM tells me this is a problem they have never seen before, and there is nothing they can do, please submit a bug report. This is $hit! I am a casual player and it took me a real long time to get that much money. When I Bi*^#ed about it in general chat people told me this had happened before and even after being reoprted nothing has been done to fix this.

    I know there are bugs that have waited years to be fixed. Don't get me wrong, I hate getting stuck on ladders as much as anyone, but i spent a huge amount of time making that money.

    I am aware that B^%#hing on the forum isn't going to get this resolved, but I had to vent somewhere. It's just been a long time sense I've been screwed that hard.

    /rantoff

  2. #2
    Community Member MalakRevan's Avatar
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    Hey bro, I understand your frustration but no need to post this multiple times. Just farm IQ, get ur gold back and not use the AH around that time. Simple answer for a simple problem.

    I hate Kobolds!
    Quote Originally Posted by Boldrin View Post
    Don't ask questions you don't really want the answer to... What happens on Khyber...stays on Khyber.

  3. #3
    Community Member Angel_Barchild's Avatar
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    You're right I was jusr really pi$$ed. I play mostly two man and it takes a long time to get money. I also realized I shouldn't have posted it in more than one forum but couldn't figure out how to delete the other one. Than's my fault.

    Lol for future refrence I'm a chick.

  4. #4
    Community Member sweez's Avatar
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    You really shouldn't swear that much then.

  5. #5
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    Quote Originally Posted by sweez View Post
    You really shouldn't swear that much then.
    Oooh just gonna sit back and wait for the neg rep to flow... sexism for forum drama win! /popcorn

  6. #6
    Community Member Angel_Barchild's Avatar
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    My trailer park starts showing
    Last edited by Angel_Barchild; 05-14-2010 at 09:06 AM.

  7. #7
    Community Member Maitland's Avatar
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    Quote Originally Posted by Angel_Barchild View Post
    I've been a lurker for some time now, but I felt I just had to post about this.

    /ranton

    I tried to buy some armor in the AH at about 04:30 CST yesterday. I know the searver gets a little buggy around this time everyday, but it had never posed a real problem before. I clicked on the buyout button and nothing happened. So I waited clicked it again same thing. I did this like three or four times and still nothing happen. Five minutes after I had left the AH a message pops up with "you don't have enough money to place that bid" I suddenly went from 400k plat to 10k (the armor was only 85k plat) and there is nothing in the mail.

    What the F%#k! It tried to buy the single item from the AH multipal times, something you can't do, and didn't give me the item. I put in a ticket and the GM tells me this is a problem they have never seen before, and there is nothing they can do, please submit a bug report. This is $hit! I am a casual player and it took me a real long time to get that much money. When I Bi*^#ed about it in general chat people told me this had happened before and even after being reoprted nothing has been done to fix this.

    I know there are bugs that have waited years to be fixed. Don't get me wrong, I hate getting stuck on ladders as much as anyone, but i spent a huge amount of time making that money.

    I am aware that B^%#hing on the forum isn't going to get this resolved, but I had to vent somewhere. It's just been a long time sense I've been screwed that hard.

    /rantoff
    It takes alot of time to make that kind of cash..Sorry bout the money.
    I havent had any problems with AH so far but then i dont use it that much.
    ddo has been screwing alot of ppl from what i hear.Bums hurt all over
    Bluntt,Proud Officer of the Truth Seekers
    Adapt or Die,or be a ddo'er and /whine
    Blunttphorse,Madkill,Mait Manic,Ewak,Holmez,Rollin,Axeme Acers

  8. #8
    Community Member Stormanne's Avatar
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    While I'm sure it has happened to others, this is the first time I've heard about it. As has been said, while it sucks, it shouldn't take too long to get the money back, run a few shrouds and IQ and you are back in the game, financially. A lot less time than it took you the first time around, being that you have more knowledge of what sells and what doesn't on the AH, you can plow through content faster, and you have better equipment to help you move faster on your journey to financial freedom in the realms of Eberron.

  9. #9
    Community Member Zippo's Avatar
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    Quote Originally Posted by Daggaz View Post
    Oooh just gonna sit back and wait for the neg rep to flow... sexism for forum drama win! /popcorn
    Agreed, this could be good! I might pull up a chair to watch. Pass the popcorn, I'll share the beer.
    Quote Originally Posted by Keeper View Post
    Hi welcome!

    (I wonder if I'll get banned for this?)

  10. #10
    Community Member Angel_Barchild's Avatar
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    Umm... I'm only 13th level and this is my first toon on any MMO. I made that money in the ice festival. I've never even done a raid. Mostly I play with a small group of people I used to pen and paper D&D with back in the day. It is going to take me a looooong time to make that money back.

  11. #11
    Community Member Maitland's Avatar
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    good luck Angel..farming for that kind of plat is not fun.That is
    a large chunk of cash gone.If you were on Agro i could help ya.
    Your not though are ya?,lol..sorry about the cash again.
    I would be p!ssed as well.

    Bluntt Roller
    Bluntt,Proud Officer of the Truth Seekers
    Adapt or Die,or be a ddo'er and /whine
    Blunttphorse,Madkill,Mait Manic,Ewak,Holmez,Rollin,Axeme Acers

  12. #12
    Hero AZgreentea's Avatar
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    Quote Originally Posted by Angel_Barchild View Post
    I clicked on the buyout button and nothing happened. So I waited clicked it again same thing. I did this like three or four times and still nothing happen.
    Insanity: doing the same thing over and over again and expecting different results.
    Albert Einstein (1879 - 1955), (attributed)
    The problem is never how to get new, innovative thoughts into your mind, but how to get old ones out. Every mind is a building filled with archaic furniture. Clean out a corner of your mind and creativity will instantly fill it.
    Dee Hock

  13. #13
    Community Member sweez's Avatar
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    Had a similar thing (an item I put up for an auction just disappeared, no money or item in the mail, nothing in the AH) happen to me, though much earlier on so I didn't lose that much money. I see where you're coming from though, I'm level 12 on my first toon and that amount of money is HUGE for a F2P newbie (nothing derogatory here).

    My previous comment was pretty flimsy as sexisms go, I'll consider a neg rep for that to be quite an achievement.

  14. #14
    Community Member Angel_Barchild's Avatar
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    Quote Originally Posted by AZgreentea View Post
    Insanity: doing the same thing over and over again and expecting different results.
    Albert Einstein (1879 - 1955), (attributed)
    I'm trying to be pi$$y and you go throwing logic at me, way to harsh my buzz.

  15. #15

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    In your bug report, do include the time and time zone it happened if you can remember. It gives the net ops something to look at per a time frame for server wonkyness. I've never had your issue hit me before.

    And that bites.

  16. #16
    Hero AZgreentea's Avatar
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    Quote Originally Posted by Angel_Barchild View Post
    I'm trying to be pi$$y and you go throwing logic at me, way to harsh my buzz.
    sorry! Didnt mean to commit a social error! Its bad to harsh on a persons buzz. Although sometimes...
    To knock a thing down, especially if it is cocked at an arrogant angle, is a deep delight of the blood.
    George Santayana (1863 - 1952)


    That does suck though. I have heard of lag storms doing all kinds of weird thing like making items dragged between the bank and inventory disappear and such.
    The problem is never how to get new, innovative thoughts into your mind, but how to get old ones out. Every mind is a building filled with archaic furniture. Clean out a corner of your mind and creativity will instantly fill it.
    Dee Hock

  17. #17
    Community Member Dendrix's Avatar
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    Post a petition in game about it.

    Be polite in the petition.
    Explain everything.
    Don't use abbreviations.
    Don't swear.
    Stay calm.
    Stay Rational.
    Say what you think went wrong, and what should make it right again.

    There is a real person on the other end of the screen reading the messages you type. That person has no idea about what happened except for what you tell them.

    "I tried to buy some armor in the Auction House for 85,000 platrinum at about 04:30 CST yesterday. I clicked on the buyout button and nothing happened. So I waited a little while and clicked it again several times, but nothing happen. I then moved on and was doing something else.

    5 minuites later a message pops up on my screen saying "you don't have enough money to place that bid" and I went from having 400,000 platinum to 10,000 platinum.

    The armour I was bidding on has not been mailed to me in the game and it appears I have been charged for it multiple times, probably as a result of lag at the server end.

    I believe that the armour should have been mailed to me, and that it should have cost me 85,000 platinum, leaving me with 315,000 platinum.
    Can you please help me resolve this situation"



    Don't write the following
    "The AH screwed up with sever lag and your PoS system screwed me outta all my characters cash. Sort it out"

  18. #18
    Community Member Angel_Barchild's Avatar
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    Quote Originally Posted by Dendrix View Post
    Post a petition in game about it.

    Be polite in the petition.
    Explain everything.
    Don't use abbreviations.
    Don't swear.
    Stay calm.
    Stay Rational.
    Say what you think went wrong, and what should make it right again.

    There is a real person on the other end of the screen reading the messages you type. That person has no idea about what happened except for what you tell them.

    "I tried to buy some armor in the Auction House for 85,000 platrinum at about 04:30 CST yesterday. I clicked on the buyout button and nothing happened. So I waited a little while and clicked it again several times, but nothing happen. I then moved on and was doing something else.

    5 minuites later a message pops up on my screen saying "you don't have enough money to place that bid" and I went from having 400,000 platinum to 10,000 platinum.

    The armour I was bidding on has not been mailed to me in the game and it appears I have been charged for it multiple times, probably as a result of lag at the server end.

    I believe that the armour should have been mailed to me, and that it should have cost me 85,000 platinum, leaving me with 315,000 platinum.
    Can you please help me resolve this situation"



    Don't write the following
    "The AH screwed up with sever lag and your PoS system screwed me outta all my characters cash. Sort it out"
    I'm not sure how well that will work but it is the best idea I've heard.
    Last edited by Angel_Barchild; 05-14-2010 at 09:54 AM.

  19. #19
    Community Member MalakRevan's Avatar
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    Quote Originally Posted by Angel_Barchild View Post
    You're right I was jusr really pi$$ed. I play mostly two man and it takes a long time to get money. I also realized I shouldn't have posted it in more than one forum but couldn't figure out how to delete the other one. Than's my fault.

    Lol for future refrence I'm a chick.
    Sorry bout that. Anyway, hit me up in game on the toon in my Sig and I'll run IQ with ya, I am farming it currently for XP and gold along with 3 other guildies. Another body is welcome.

    I hate Kobolds!
    Quote Originally Posted by Boldrin View Post
    Don't ask questions you don't really want the answer to... What happens on Khyber...stays on Khyber.

  20. #20
    Community Member Zippo's Avatar
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    Quote Originally Posted by AZgreentea View Post
    sorry! Didnt mean to commit a social error! Its bad to harsh on a persons buzz. Although sometimes...
    To knock a thing down, especially if it is cocked at an arrogant angle, is a deep delight of the blood.
    George Santayana (1863 - 1952)


    That does suck though. I have heard of lag storms doing all kinds of weird thing like making items dragged between the bank and inventory disappear and such.
    Confucius says: Smart man is like fish: keep mouth shut and stay out of trouble.
    Quote Originally Posted by Keeper View Post
    Hi welcome!

    (I wonder if I'll get banned for this?)

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