64 bit client freezes

[aGarde]

I had to switch to the 64 bit client. Since switching, the game graphics will just freeze periodically, and then eventually unfreeze. This isn't server lag, or internet lag, this is a client graphics lock up. I never had this issue with the 32 bit client. Does anyone else get this issue?

[Hafeal]

In our static group last night we had a couple of freezes and 3 drop deads - the game simply stopped and closed without warning. 3 separate players, states apart.

[Andu_Indorin]

In addition to instances of freezing up, I've had one instance of a client crash, and two instances of the blue screen of death. Seems to be a graphics problem, but that is just a guess.

I've gone back to the 32-bit version, now that the launcher seems to be repaired.

[btolson]

This freezing issue with the 64bit client is new, it never used to do that (for me, at least). Came here to report the same thing.

[Jeromio]

Both me and friend I quested had this issue today.

I used the 64-bit client before U59 without any major issues, so this is something new. It occurs now and then... everything freezes for about 5 second and then resumes normally. It's often when in battle with my sorc and there are a lot of graphical effects and mayhem going on.

[Jeromio]

I read on the DDO discord that the problem seems to be related to sounds and that changes done in U59 is causing this issue for some of us. I will try to run with sound off next time I play to see if it fixes things.

[GrrArgh]

This freezing issue with the 64bit client is new, it never used to do that (for me, at least). Came here to report the same thing.

I second this. I've always used the 64-bit client....but as soon as the new update (complete with 32-bit client issues) rollled out I started experiencing these. They haven't stopped. I've just been waiting on someone else to report it to chime in.

Now I will say this.....some updates back, my game (which had NEVER done this before) started dropping on zone changes. Almost like clockwork. I lived with it for a few weeks of hell before I reinstalled my game from scratch and the issue went away. I'm assuming this is going to be one of those times again based on friends who AREN'T have the "freeze screen issue", but once again, I'm suffering through for a bit just hoping it rights itself. I'm stubborn.

[Sirea]

Same here, 4-5 seconds of complete system lockup. Have used the 64 bit client since the beginning and never had an issue.

[aGarde]

My client freezes for 5-10 seconds. Usually when there's a bunch of graphic effects going on. Ice storm, tsunami, etc.. if it is a sound effect from those, or a combination of those, then what sounds do you turn off? I updated my graphics driver and no changes.

[archest]

yep new graphics freeze up like a game crash then it recovers. never had happened before update Update 59.

[mraz]

+1

[Rakehell]

Yeah, me too. I very rarely have game play issues, but these crashes are horrendous. Only since the update.

It seems to happen in about 90% of the quests, and sometimes 2 or 3 times a quest it will freeze the screen and any audio will stutter in a 5-10 second loop. Only once has it crashed to the desktop but the freezes are terrible. Much like it is something the Graphics card cant handle. It doesn't happen at every big combat or graphic scene, but it does happen when there is more activity or when it seems large combat is about to take place (as if populating).

In a sample of about 12 quests, my regular gameplay partner has only had it happen once compared to myself having it maybe 20 times. So it isn't consistent in our small sample.

[levy1964]

My client freezes for 5-10 seconds. Usually when there's a bunch of graphic effects going on. Ice storm, tsunami, etc.. if it is a sound effect from those, or a combination of those, then what sounds do you turn off? I updated my graphics driver and no changes.

Yea and I think.thats is problem with many sound source, the orginal DDO work base on DirectSound 3D.
Now when SSG translate to OpenAL32.dll ....Yes before patch game crash becouse of sound eventID1001

So I think something is mess with this new .dll file in x64 folder, ...I see vulcan! file....dose DDO translate something to vulcan API?

For me i download OpenAl manualny and install manualny in DDO folder...yet i get nice benefit!
HRTF full 3D surround sound with just a normal pair of earphones or headphones!

[LightBear]

Same here. I have to add that it was this way before update 59 as well but became worse with u59.

I also noticed that since I've upgraded my mouse to one that has way higher precision the client can't keep up with my mouse look interactions.

Old connections are not properly removed when reconnecting since u59, often resulting in being frozen in place and a need of a complete pc reboot.
So, I either have some old service-process running on my machine with an invalid (read: old) authentication profile or the server isn't flushing my old profile properly.

[levy1964]

I found relase note....u lazy axxhole...1 update for 2 game...COME ON!

https://forums.lotro.com/forums/show...client-patches

So u implement this mindless, lazy copy-paste 1 update for 2 games for 2fps boost to DDO....used Vulcan.

My guide to you...use vulcan to fix spaghetti for multicore is so stupid than...im happy no more habbit DDO.

This is not so simple lazy SSG... Eagle Dynamic developer of DCS (Digital comat simulator) gonna stop implement this API to the game
becouse his experiance say...vulcan Yes! But not like this spaghetti...and we end user always can use Dxvk for vulcan.

Whats a mess in this game.

[Bjond]

IMHO, it's not purely a DDO problem with sound, but a Sound-Driver + DDO problem. I used to have issues with the client that seemed sound-related (sfx would get a bit odd, then gfx, then client hang). This was long before U59.

So, when I had to rebuild the system, I finally punted the on-board sound and the add-on card sound. All sound now goes through USB. The result has been phenomenally better sound, which was the main goal, but also no more DDO client instabilities.

Caveat: before you run out and swap to USB sound, my previous sound had been using a known (very) out of date driver. ASUS discontinued support for the card about a month after I bought it (very irritating). It worked fine for everything but DDO, though, and DDO's instabilities were only about once a week. So, the solve could be using stable supported drivers rather than USB in particular.

[LightBear]

I found relase note....u lazy axxhole...1 update for 2 game...COME ON!

https://forums.lotro.com/forums/show...client-patches

So u implement this mindless, lazy copy-paste 1 update for 2 games for 2fps boost to DDO....used Vulcan.

My guide to you...use vulcan to fix spaghetti for multicore is so stupid than...im happy no more habbit DDO.

This is not so simple lazy SSG... Eagle Dynamic developer of DCS (Digital comat simulator) gonna stop implement this API to the game
becouse his experiance say...vulcan Yes! But not like this spaghetti...and we end user always can use Dxvk for vulcan.

Whats a mess in this game.

Thx for pointing this out, research shows that dxvk for vulcan does indeed cause framerate drops down to 1 fps and lower.
Especially when zoning in, something DDO is full of since it's instance based.

[btolson]

When the graphics freeze occurs, stop clicking things on the screen or a crash to desktop is basically guaranteed (in my experience). Just patiently wait for gfx to resume/your soulstone to drop.

[archest]

IMHO, it's not purely a DDO problem with sound, but a Sound-Driver + DDO problem. I used to have issues with the client that seemed sound-related (sfx would get a bit odd, then gfx, then client hang). This was long before U59.

So, when I had to rebuild the system, I finally punted the on-board sound and the add-on card sound. All sound now goes through USB. The result has been phenomenally better sound, which was the main goal, but also no more DDO client instabilities.

Caveat: before you run out and swap to USB sound, my previous sound had been using a known (very) out of date driver. ASUS discontinued support for the card about a month after I bought it (very irritating). It worked fine for everything but DDO, though, and DDO's instabilities were only about once a week. So, the solve could be using stable supported drivers rather than USB in particular.

doesn't explain why the system freezes now and not prior to this new update.
there's a bug in the update causing this from the audio fix that was done.

[Rakehell]

One thing I have noticed further with the issue is that I have it happen a lot in the newer content (I.e. ravenloft and newer) when i am playing with a PC with many past lives, but when i am playing with one of my first life low level PCs and doing older harbour content, I have zero issues so far.

The older content is less graphic intensive I would say which could explain it in part.