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  1. #21
    Community Member Bjond's Avatar
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    Dec 2018
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    Quote Originally Posted by archest View Post
    doesn't explain why the system freezes now and not prior to this new update.
    there's a bug in the update causing this from the audio fix that was done.
    There's two ways to look at it: no, there's not a bug in U59 audio fix because my client and many others do not have any problem whatsoever and yes, there is a bug in the fix because a some do crash. And, yes, there were system freezes on 64b before U59. I assumed these were due to my sound cards rather than purely a DDO problem, though. This was more or less confirmed when issues vanished when I got rid of those cards.

    That not everyone has issues with U59 64b client indicates that differences from installation to installation prevent the buggy behavior. That narrows it to drivers or configuration, since we're all using the same client code.

    The whole finger-pointing game of which "thing" has the bug is pointless to end-users. What really matters is can DDO do something to avoid that behavior. They're the ones with upset customers. The "where" of the bug just determines how easy it is for SSG to find and deal with.


    Other things about my (mostly not buggy) system using the 64b client that might be different from the buggy ones: system has most security features enabled (DEP always on for everything, hyper-v enabled, not running client in admin mode, etc etc), EAX is disabled, Run Arm sounds disabled, Sound & Voice playback use the same device, Microphone uses a different device. All devices are USB (sound & mic). DDO's displayed sound device is "OpenAL Soft". There's no "HW" choice. If you have a Soft/HW choice, perhaps try the other one.

    The one sound bug my client still has is that now and then it will boot up with zero sound. On checking the Audio config, it shows no sound devices as selectable. This is odd, considering I will usually have both devices playing sound while DDO can't find a sound device. Only fix I've found is to restart the client.

  2. #22
    Staggering
    Pale Fox
    LightBear's Avatar
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    Sep 2010
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    Quote Originally Posted by Rakehell View Post
    One thing I have noticed further with the issue is that I have it happen a lot in the newer content (I.e. ravenloft and newer) when i am playing with a PC with many past lives, but when i am playing with one of my first life low level PCs and doing older harbour content, I have zero issues so far.

    The older content is less graphic intensive I would say which could explain it in part.
    The last major crash I had was in harbor running towards the fountain.

    My guess is, the running water sound clip is bugged beyond repair as it has been tampered with multiple times.
    Remember that old thing when all of a sudden you'd start hearing a massive noise.
    My guess is that instead of replacing that sound clip they set some parameter to a negative number.
    And not taking into account that there are two ways to set db/volume levels.
    Eg, one being base -x as in starting with full volume and the other being base +x as in starting with no volume.
    And yeah, which one it is differs for each playback device.
    So while one sound engineer uses the first, the next one could use some other.

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