Downtime Notice: Wednesday, April 26th 9:00 AM - 1:00 PM Eastern (-4 GMT)

[Goolann]

All game worlds have now reopened. If you are still encountering a log in issue let me know.

Yes, login not working on Khyber. Program quits after the world choice screen.

[NemesisAlien]

Log in password, click play, nothing happen.

[TPICKRELL]

So how do we get the 64 bit client?

launcher - options(pull down near top of launcher screen) - general tab... select 64bit

[Zarkarion]

So how do we get the 64 bit client?

Doh, select it in options on the launcher. (I had feared I would have to wait for ages while it downloaded, but it seems it was already lurking on my system waiting to be used)

And then the game works.

[NemesisAlien]

Changed to 64 bit, clicked play, still nothing happened.

[Zarkarion]

Changed to 64 bit, clicked play, still nothing happened.

Oh dear. Switching to 64-bit worked for me.

[Heikenmoore]

UPDATE: All game worlds have reopened.

The DDO game worlds will be unavailable on Wednesday, April 26th from 9:00 AM - 1:00 PM Eastern (-4 GMT) to release Update 59: Legendary Droaam. Read the release notes on DDO.com. Thank you for your patience, and we'll see you back in the game soon!

Game worlds may be up, but after the update loaded, when trying to log in, it just SHUTS GAME OFF.

Hopefully fix is on the way.

Have a blessed day!

[Tashr]

So how do we get the 64 bit client?

On the Launcher, access the Launcher Menu (third little button on the top right, a down pointing arrow). Choose Options, then go to the General Tab. Towards the bottom of that page is a Game Client selection for 32 or 64 bit.

I'm concerned about this, as I had been using the 32 bit client as it worked better.

[Frezar14]

launcher - options(pull down near top of launcher screen) - general tab... select 64bit

This worked for me. Should I change back to 32-bit at some point tho?

[Reilia]

launcher - options(pull down near top of launcher screen) - general tab... select 64bit

Tried this, still not getting on.

[TPICKRELL]

This worked for me. Should I change back to 32-bit at some point tho?

Only if you experience issues with the 64 bit client. 64 Bit should be the better option in general.

[Goolann]

launcher - options(pull down near top of launcher screen) - general tab... select 64bit

This worked for me!

[NemesisAlien]

still nothing happening in launcher

[Cordovan]

We are investigating reports that the 32 bit version of the client is not launching correctly.

[NemesisAlien]

We are investigating reports that the 32 bit version of the client is not launching correctly.

You mean not launching at all.

[MrKugler]

All game worlds have now reopened. If you are still encountering a log in issue let me know.

Can't log in - after selecting World and enter - it simply closes to desktop. No error, nothing. I went into my software folder and tried bot launchers and something called the Evoker(?) and all do the same thing. I am also curious which launcher I am using, 32 or 64 bit, but I am not sure how to tell.

[stealing]

Same for me. Tried two different servers, bam back to desktop!

[winfin]

All game worlds have now reopened. If you are still encountering a log in issue let me know.

I cannot log into any world. It shows all worlds up but when I choose one the screens go away and nothing happens.

[Reilia]

We are investigating reports that the 32 bit version of the client is not launching correctly.

I switched to 64 and still have the same problem.

[Arkat]

I switched to 64 and still have the same problem.

Same here.

I went to one of my other PCs, had the problem with the 32-bit client, switched it to the 64-bit client and got right in on that one, though.