I am a network engineer with over 25 years of experience and a degree in computer science.
I have a cutting edge system and when all 12 people in a raid have the exact same lag at the same time, it doesn't point to a client side problem.
When the MMORPG is the ONLY MMORPG that has to schedule weekly reboots, it doesn't point to a client side hardware issue.
When an entire server of players tell you they are having issues, this doesn't point to a client side issue.
Yes, there are some client side issues due to hardware and bandwidth, but the vast majority of the complaints are not about those issues.
Also as far as the Reaper point system, you have to create content/advancement for all your players or they become bored and quit. Getting rid of the reaper point system will gut your player base and leave the game without revenue. Some of us that spend thousands of dollars per year on the game have every past life, done every quest/raid hundreds of times, and rely on the reaper point system as a way to advance in the game. Just because you don't play in that end of the game doesn't justify taking it away from all the people who do.
This doesn't even count the tens of thousands of runes/threads I have spent.
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