Please consider doing this. Or allowing VIPs the option. The idea that somehow removing the hard XP cap hurts players is not true.
We sell ways to fix any .is take a player might make with a character if the level too much at once. Being able to hold XP allows players to play the quests they want and how they want.
If We could sell +20hearts and Otto's on the store, at least allow 1 or 2 purchases a month per account. This would completely remove any issue that could "hurt" a new player.
We the community will help anyone by directing them to solutions. We love the game and want you guys to be successful.