Is it a dream to work at SSG?

[Valtan]

When it comes to MMO and working in tech sector in general, we always hear people moaning about heavy workloads, 24x7 availability, not enough holidays etc. But none of that seems to be there at SSG. By Friday afternoon, people seem to switch off, even if there is a serious issue. Things are kicked down the road (such as Archmage pass or Mega server or UI update), not in terms of weeks or months, but in terms of years or decades. Every employee seems to work like Peter from the movie "Office space".

There are vacancies recently posted - should I apply?

[Ereshkigal]

When it comes to MMO and working in tech sector in general, we always hear people moaning about heavy workloads, 24x7 availability, not enough holidays etc. But none of that seems to be there at SSG. By Friday afternoon, people seem to switch off, even if there is a serious issue. Things are kicked down the road (such as Archmage pass or Mega server or UI update), not in terms of weeks or months, but in terms of years or decades. Every employee seems to work like Peter from the movie "Office space".

There are vacancies recently posted - should I apply?

As someone who used to work way too much, and never take time off, I'm glad to see that SSG employees took their 3 day weekend. It's their job, not their life. Having a solid separation of those two is a bragging right, not a weakness.

That said, I do personally wish they would communicate more openly or bluntly about some things instead of waiting until they have more information, but I can also understand why they choose to do what they do.

[Stradivarius]

As someone who used to work way too much, and never take time off, I'm glad to see that SSG employees took their 3 day weekend. It's their job, not their life. Having a solid separation of those two is a bragging right, not a weakness.

That said, I do personally wish they would communicate more openly or bluntly about some things instead of waiting until they have more information, but I can also understand why they choose to do what they do.

Yes. Glad they did take off the three days.

However, would like to see them take off other days apart from Holidays, this is a job where your customers play during the exact times you take off (due to holidays). Also, what about Humblefriar (the only one to respond over the long weekend transfer debacle. I hope he gets the next three days off.

[Firebreed]

What an unkind post.

[Oliphant]

Crime to have weekends off now?

Devs, thanks for fixing the epic trainer bug this weekend, by the way.

[Bunker]

Work/Life balance is crucial to having a long and healthy career anywhere.

Just as important is a DDO/Life balance. I mean look at us, a bunch of ddo degenerants, always sitting on the edge of our seats watching the minute hand tick by during every single downtime this game has ever had.

We could all take a page out of this book. The book that shows moderation in all forms promotes a positive life style.

Now of course I will continue to mash my refresh key at the game's server selection screen every time the game should be up, the addict that I am.


P.S. Customer service centers that are fully operational will have people in place for off hours and weekends, to handle the round the clock traffic. But ask yourself, when was the last time SSG showed they had a fully functioning customer service department? It's been a long while.

[Stradivarius]

When I used to work for a small retail company I couldn't take holidays off mainly because that's exactly when all our customers showed up. It can't be helped in some industries. My only beef over the weekend was a lack of communication for why the transfers were shutdown. The epic trainer bug was fixed and well taken care of.

Thank you again, Humblefriar and weekend Devs.

[C-Dog]

There are vacancies recently posted - should I apply?

Only if you can put in your contract that you don't have to interact on these forums.

[Maldorin]

When it comes to MMO and working in tech sector in general, we always hear people moaning about heavy workloads, 24x7 availability, not enough holidays etc. But none of that seems to be there at SSG. By Friday afternoon, people seem to switch off, even if there is a serious issue. Things are kicked down the road (such as Archmage pass or Mega server or UI update), not in terms of weeks or months, but in terms of years or decades. Every employee seems to work like Peter from the movie "Office space".

There are vacancies recently posted - should I apply?

The ladder bug existing for 17 years pretty much tells us all we need to know.

[Sylvado]

Work/Life balance is crucial to having a long and healthy career anywhere.

Just as important is a DDO/Life balance. I mean look at us, a bunch of ddo degenerants, always sitting on the edge of our seats watching the minute hand tick by during every single downtime this game has ever had.

We could all take a page out of this book. The book that shows moderation in all forms promotes a positive life style.

Now of course I will continue to mash my refresh key at the game's server selection screen every time the game should be up, the addict that I am.


P.S. Customer service centers that are fully operational will have people in place for off hours and weekends, to handle the round the clock traffic. But ask yourself, when was the last time SSG showed they had a fully functioning customer service department? It's been a long while.

People want F2P and 24x7 customer service.

[thegreatcthulhu]

My guess is no.

[Eantarus]

The problem has never been that SSG doesn't work enough, its that the work they do do is always on the wrong things.

We've been complaining for years about how hard it is to group thanks to restrictive flagging mechanics, hard to reach quest entrances, and far too many difficulty tiers. What does SSG do? Adds a bunch of useless cosmetic garbage to the LFM UI. Stuff that does absolutely nothing to fix the actual issues.

That's how they role. Working very hard and always in the wrong direction.

[Captain_Wizbang]

When it comes to MMO and working in tech sector in general, we always hear people moaning about heavy workloads, 24x7 availability, not enough holidays etc. But none of that seems to be there at SSG. By Friday afternoon, people seem to switch off, even if there is a serious issue. Things are kicked down the road (such as Archmage pass or Mega server or UI update), not in terms of weeks or months, but in terms of years or decades. Every employee seems to work like Peter from the movie "Office space".

There are vacancies recently posted - should I apply?

According to a few reddit posts, It's a mixed bag. No pressure from the higher-ups. And a lack of recognition for work done. (like many companies)

I say gorforit.

[Martininice]

According to a few reddit posts, It's a mixed bag. No pressure from the higher-ups. And a lack of recognition for work done. (like many companies)

I say gorforit.

You can bet votre derrière they are under huge economic pressure from above.