No Signal

[DAVIDARC]

A few days ago I would start the game, login, select character. Withing a couple of minutes after the character comes up in the game world, the screen goes black and the monitor's No Signal message comes up. I am using Windows 10. I have reported this to SSG support. Anyone else have this problem?

[LokiFrost20882]

A few days ago I would start the game, login, select character. Withing a couple of minutes after the character comes up in the game world, the screen goes black and the monitor's No Signal message comes up. I am using Windows 10. I have reported this to SSG support. Anyone else have this problem?

This sounds like a Direct X issue. Do you know what version you have running in the game?

[Arkat]

A few days ago I would start the game, login, select character. Withing a couple of minutes after the character comes up in the game world, the screen goes black and the monitor's No Signal message comes up. I am using Windows 10. I have reported this to SSG support. Anyone else have this problem?

As was mentioned above, this could be due to a DirectX issue.

It could also be a hardware problem with your video card (maybe it gets too hot when playing graphics-intensive games).

To isolate the problem to a hardware issue, run a different graphics-intensive game to see if a similar thing occurs after a certain amount of time.

[DAVIDARC]

As was mentioned above, this could be due to a DirectX issue.

It could also be a hardware problem with your video card (maybe it gets too hot when playing graphics-intensive games).

To isolate the problem to a hardware issue, run a different graphics-intensive game to see if a similar thing occurs after a certain amount of time.

The only other game that I have installed Star Trek Online and I have not touched it since initial installation and one use. I will try your suggestion tonight.

[DAVIDARC]

This sounds like a Direct X issue. Do you know what version you have running in the game?

My computer has DirectX 12 installed.

[DAVIDARC]

Thanks to Amazon gift card new video card.