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  1. #1
    Community Member
    Join Date
    Jan 2011
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    2

    Default Windows 11, DDO keeps crashing after selecting server

    I have been experimented this issue since wednsday 23.
    -I logged in (o.k)
    -Select server (i tried with another server and it´s the same)
    -And it crashed (No error message)
    -Put Ctrl+Alt+Supr to view the process in real time and no trace of DDO.
    -Tried to run as administrator (same problem)
    -Tried to install DirectX last version (also 9, nothing)
    -Repair in the launcher menu, (nothing)
    -Unnistall and install... (Not working neither)
    -Change the carpet´s name (nahhh, that does not work neither)

    I have been looking for solutions in forums since, nothing yet, just something about nasty Win 11 update 22h2 and the innability to get you connect to domains. And i can´t unnistall that update.

    Is someone experimenting the same issue? Because I´m getting mad (Sorry if is is not well understood, english is not my native lenguage)

  2. #2
    Chaotic Evil Mindos's Avatar
    Join Date
    Jan 2010
    Posts
    4,141

    Default

    Quote Originally Posted by Eattme View Post
    I have been experimented this issue since wednsday 23.
    -I logged in (o.k)
    -Select server (i tried with another server and it´s the same)
    -And it crashed (No error message)
    -Put Ctrl+Alt+Supr to view the process in real time and no trace of DDO.
    -Tried to run as administrator (same problem)
    -Tried to install DirectX last version (also 9, nothing)
    -Repair in the launcher menu, (nothing)
    -Unnistall and install... (Not working neither)
    -Change the carpet´s name (nahhh, that does not work neither)

    I have been looking for solutions in forums since, nothing yet, just something about nasty Win 11 update 22h2 and the innability to get you connect to domains. And i can´t unnistall that update.

    Is someone experimenting the same issue? Because I´m getting mad (Sorry if is is not well understood, english is not my native lenguage)
    Try to install
    Microsoft Visual C++ Redistributable

    https://aka.ms/vs/17/release/VC_redist.x64.exe
    https://aka.ms/vs/17/release/VC_redist.x86.exe

    Let us know if that worked.

  3. #3
    Community Member
    Join Date
    Jan 2011
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    2

    Default

    Quote Originally Posted by Mindos View Post
    Try to install
    Microsoft Visual C++ Redistributable

    https://aka.ms/vs/17/release/VC_redist.x64.exe
    https://aka.ms/vs/17/release/VC_redist.x86.exe

    Let us know if that worked.
    Ty a lot, that did not work, in this point i had already disable windows defender and all the functions. Well, it turns out Windows defender activated itself and indentified DDO as a threat. So all this time was Windows defender. So double check fixed it.

  4. #4
    Founder & Super Hero Arkat's Avatar
    Join Date
    Feb 2006
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    380

    Default

    Quote Originally Posted by Eattme View Post
    Ty a lot, that did not work, in this point i had already disable windows defender and all the functions. Well, it turns out Windows defender activated itself and indentified DDO as a threat. So all this time was Windows defender. So double check fixed it.
    Windows Defender will likely keep thinking it's a threat after every DDO update. So if you run into the same problem again, you'll know where to look.
    Quote Originally Posted by Aelonwy View Post
    Quote Originally Posted by Cordovan View Post
    The release notes themselves are essentially the same as was seen on Lamannia most recently.
    This^, in so many words, is how you say time and feedback on Lamannia are wasted.

  5. #5
    Chaotic Evil Mindos's Avatar
    Join Date
    Jan 2010
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    4,141

    Default

    Quote Originally Posted by Eattme View Post
    Ty a lot, that did not work, in this point i had already disable windows defender and all the functions. Well, it turns out Windows defender activated itself and indentified DDO as a threat. So all this time was Windows defender. So double check fixed it.
    I don't know if this affects windows defender, but it does mention protected folders:

    https://support.microsoft.com/en-us/...1-7e51e912b034

  6. #6

    Default

    My employer required that I "upgrade" the PCs I use for work to Windows 11, I have put it off until the last minute.

    After upgrading to Windows 11, 22H2 I too can no longer run DDO on my workstation at home. The launcher starts and I can select a server, but when I select a server it attempts to start the ddoclient (either 32 or 64 bit) and fails.

    I have tried disabling the firewall, anti-virus, repaired, reinstalled, redone configuration, renamed the user preferences files, tried to watch the processes as this goes.

    To me it doesn't appear that the ddoclient is ever started. I have checked the ddo logs I see where the launcher starts the DDO client, but never see the client start in any other log.

    Is there more logging I can enable?

    Anything I should try?

    The Twilight Avengers are always recruiting - http://twilightavengersofeberron.yuku.com/topic/655

  7. #7
    Chaotic Evil Mindos's Avatar
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    Jan 2010
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    4,141

    Default This is everything I could think of in one post

    https://forums.ddo.com/forums/showth...=1#post6494008

    Maybe try some of these things, good luck!

  8. #8
    Savage's Husband Phoenicis's Avatar
    Join Date
    Nov 2009
    Posts
    1,334

    Default

    Last time I had this issue renaming the client (not launcher) fixed it.

    This was AFTER I did a repair, and an uninstall/reinstall.

    No, I have no idea why it worked, I just know it did.

  9. #9

    Default

    For the record...

    Media Feature Pack is a required "Optional Feature" to run DDO on Windows 11

    If you have Windows 11 Pro Workstation it is not installed by default.

    The Twilight Avengers are always recruiting - http://twilightavengersofeberron.yuku.com/topic/655

  10. #10
    Community Member
    Join Date
    Mar 2023
    Posts
    8

    Default

    Try these fixes:
    Check for incompatible hardware.
    Get the latest system updates.
    Scan and repair your drivers.
    Perform a clean boot.
    Check for corrupted system files.
    Disable overclocking.
    Increase the virtual memory.
    Check the crash log.

    Regards,
    Rachel Gomez

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