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  1. #1
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    Default Where's the compensation for rolling characters back

    You rolled characters back before yesterday's botched update. Yet, nothing about what we're getting for it. Poor form.

  2. #2
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    Correction: SSG rolled characters back to approx midnight on Wednesday. Thursday morning before the patch I had leveled 21-23 and ransacked VON3 for tokens. I'm back at level 21 and have no tokens.

  3. #3
    Bounty Hunter slarden's Avatar
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    You are right.

    I checked another account and lost progress from the morning before the patch as well.
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  4. #4
    Community Member Yamani's Avatar
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    Quote Originally Posted by Tanky View Post
    You rolled characters back before yesterday's botched update. Yet, nothing about what we're getting for it. Poor form.
    Top priority is getting all servers up. So it's "Poor form" of you to be begging for compensation before everyone can play again. Till Argo and Thelanis are up, just wait.
    Quote Originally Posted by Cordovan View Post
    Added even later: Ignore this add, I am the dumb.

  5. #5
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    Guildy logged off yesterday at level 29. He's back at level 23.

    Another guildy had rolled 100 on his gold roll. He ain't getting that back.

    SSG: demonstrate you value your player's time.

  6. #6
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    Quote Originally Posted by Tanky View Post
    You rolled characters back before yesterday's botched update. Yet, nothing about what we're getting for it. Poor form.
    They have always been generous in compensation and as 2 worlds are still down I would not expect any announcement for compensation until they are all up.

  7. #7
    Community Member SoVeryBelgian's Avatar
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    Argo still isn't up so I don't yet know how bad it'll be.. I prob lost a level or two... ugh.

    I wouldn't mind a free XP pot, eh? eh? Heart of Wood? eh? No? OK.
    NONVIOLENCE IS MY NAME. LORE IS MY GAME!


  8. #8
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    My suffering due to this rollback will be minor compared to some, but I lost my Restless Isles quest completion on hardcore, as well as a couple of other quests. What a pain!

  9. #9
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    +5 treasure hunt and standard xp bonuses lmao. SSG doesn't think much of their players.

    And +20 JUMP pots as the freebie? That code should be "HAHAHAHA".

  10. #10
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    Quote Originally Posted by Tanky View Post
    You rolled characters back before yesterday's botched update. Yet, nothing about what we're getting for it. Poor form.
    i gotta admit im worried they might just conclude its a done deal .................stunning if so

  11. #11
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    I lost items that I looted last night as well.

    Edit: Loot Bonus Weekend would be nice, for the stuff that I need to go try to pull again.
    Last edited by dogsoldier; 09-24-2022 at 01:30 AM.

  12. #12
    Community Member thebeast1985's Avatar
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    Quote Originally Posted by Tanky View Post
    +5 treasure hunt and standard xp bonuses lmao. SSG doesn't think much of their players.

    And +20 JUMP pots as the freebie? That code should be "HAHAHAHA".
    The bonus are laughable at best, we deserve more then this, it's quite insulting.
    I find that "thank you" at the end even more worse.

    The correct word is SORRY, not thank you.

    And still we miss a correct compensation

  13. #13
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    Default sorry but I aggrege with tanky

    Quote Originally Posted by Yamani View Post
    Top priority is getting all servers up. So it's "Poor form" of you to be begging for compensation before everyone can play again. Till Argo and Thelanis are up, just wait.
    absolutely pathetic response from SSG, sorry. Thursday, I made time around real life to site down and tr my character as a series of tr's, this was #4 of 9 lives which I had purchased 7 Otto's boxes to get done. this life needed to be run lvl's 1 to 20 so i would not be stuck with 2 lives at the end and no boxes. the boxes are irrelevant but I did spend 3 or more ours prepping tr and moving items around to make space etc, I then spent another 4 or more hours busting my a$$ lvling to level 7, by friday all that work was gone (rolled back). sure SSG has now given 48 hours of xp bonuses, which I will mostly miss as I WILL NOT BE ON THIS WEEK END MUCH! I'm not dropping my personal life to suit the SSG, yet they still like us to PAY!

    considering I have spent thousands of $ in the last 2 or 3 years I've been back to the game, YES I DO EXPECT MORE, MUCH MORE!

    as for people losing items, its not like SSG previously cared about that! as mentioned in a post yesterday, a good friend of mind had a character sit on **** wrecked shore for 3 months waiting for a ticket response, the only reason he got off the island was due to him throwing away multiple named BTC items to make space for Jeet's end reward, they didn't slam servers shut for him, and the only response he got from SSG was "sorry, we have basicaly lost track of tickets, because there is so many. if your issue persists please re-log a new ticket" they then close his ticket!. which leaves me questioning, what was exploited and who will be banned, yes a couple of items went missing but this has never prompted roll back in the past.

    there should be a couple of week ends of XP bonus not 48 hours, and they should possibly think of throwing in a free otto's box per account to go with it. I've been questioning how much I really want to play this game in the last few months, and experiences like this is not encouraging me!

  14. #14
    Community Member tralfaz81's Avatar
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    Quote Originally Posted by thebeast1985 View Post
    The bonus are laughable at best, we deserve more then this, it's quite insulting.
    I find that "thank you" at the end even more worse.

    The correct word is SORRY, not thank you.

    And still we miss a correct compensation
    Pretty sure they use the Mrs. Glick model of compensation: "you can have one piece of hard candy for your troubles."
    "Shut up and die like a wizard"

  15. #15
    Community Member Alternative's Avatar
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    You will get nothing and you will be happy.

  16. #16
    Community Member drathdragon's Avatar
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    Quote Originally Posted by Alternative View Post
    You will get nothing and you will be happy.
    sounds like ''execute order 56''

  17. #17
    Community Member thebeast1985's Avatar
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    Red face

    Quote Originally Posted by drathdragon View Post
    sounds like ''execute order 56''
    true, but what if we execute order 56 over their store and we avoid buying untill they compensate us... could be fun

  18. #18
    Community Member noinfo's Avatar
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    Quote Originally Posted by Tanky View Post
    You rolled characters back before yesterday's botched update. Yet, nothing about what we're getting for it. Poor form.
    Yep, servers down is one thing but rolling back is ...
    Milacias of Kyber

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    The Myth- TR will make my character powerful
    The Reality- Those kobolds in Water Works won’t have a chance but nothing else cares-Learn to play your build and all its abilities in actual difficult content, get gear and reaper points in level 30+ content and raids.

  19. #19
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    It seems like an XP stone equal to about what the average player earns in a day should be the standard compensation for a rollback. I don't know what that would work out to, but a 75-100k stone would be a good start on getting back on track. Simple, across the board stone to each account in the Inv of the first character logged into.

  20. #20
    Bounty Hunter slarden's Avatar
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    Quote Originally Posted by Haselrig View Post
    It seems like an XP stone equal to about what the average player earns in a day should be the standard compensation for a rollback. I don't know what that would work out to, but a 75-100k stone would be a good start on getting back on track. Simple, across the board stone to each account in the Inv of the first character logged into.
    I lost around 3 hours of progress on hardcore - not the end of the world. A single 6-hour sovereign potion which gives me 50% xp for 6 hours seems like it would be exactly right as I can make 9 hours of progress in 6 hours. So regardless of pace people will always be able to make up that 3 hours of progress with a 6 hour xp potion.

    It also helps with rxp which is mostly what I lost.

    75k is alot at low levels but not even one quest at legendary levels. So the potion would be my preference if SSG wants to make it right for people on hardcore.
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