Game Crashes After Update

[sparty55]

SO i got home and started the game as usual. Game updated fine. When I log and enter the world (hardcore) the game crashes after about 10 seconds. Rinse and repeat about 3 times and keeps crashing, no error code, simply shuts down. Does anyone have a fix for this?

Edit: Checked the main server and thought it was working but only got about 10 seconds longer before the crash again

[Yndrofian]

sameish issue here.

found another thread about it too, but not very helpful.
https://forums.ddo.com/forums/showth...d-after-update

[sparty55]

sameish issue here.

found another thread about it too, but not very helpful.
https://forums.ddo.com/forums/showth...d-after-update

I did a reinstall of the game and it seems to be working for now.

[Yndrofian]

I did a reinstall of the game and it seems to be working for now.

thanks!

last time i had to reinstall i lost/had to redo a bunch of stuff in game... i think... like key bindings and settings..?
did you have to do any of that?

[Yndrofian]

ive not had time to actually play the game, but i have logged in, rolled my dailies, zoned to ships cargo hold, and interacted with my bank.

short answer:
i had to flush my dns. thats what fixed my client crashing after server selection. im running windows 10.

• Click the Start button in the bottom left-hand corner of the screen.
• On the Start Menu, click within the search box and in the field type "cmd" without the quotations
• A program named "Command Prompt" should appear. Right-click on Command Prompt and select "Run as Administrator."
• A command prompt will now appear. In this window type in "ipconfig /flushdns" with no quotes. Once it says successful, reboot your machine and try accessing the game once again.

the long answer:
whereas they did not help me, these steps may help others. they are the steps i was told to take my tech support before i got to the one that fixed my issue.

• rename the ddo subfolder in the Documents folder and add "old" to the front of the name and try to run the game.
• they then looked at a dxdiag report and msinfo report i sent them. from this they had me do the following to make sure the game was using my installed video card (instead of the onboard card)
  
  • Open your Windows Settings
  • Go to System > Display > Graphics Settings
  • Click on the Browse button and look for lotroclient.exe and lotroclient64.exe (inside the installation folder, the 64 launcher is inside the subfolder called x64), and click on Add
  • Once added, click on one of them and then click on Options, choose High Performance. Repeat the steps for the other version of the launcher.
• they also recommended "trying to adjust the UDP port in your router to 9000 - 9100 as this is the port used by the game" but i did not make it to this step as the dns flush worked for me.

hope this helps someone

[theawfulone]

i tried installing the game on 2 different machines and neither will start i keep getting "there was an error generating the hash code" and i cant post threads yet, hoping someone sees it

[HelvanderSeries6]

thanks!

last time i had to reinstall i lost/had to redo a bunch of stuff in game... i think... like key bindings and settings..?
did you have to do any of that?

Copy these folders before you reinstall:

ddo.keymap
UserPreferences
And Ui if you are using skins.

[Sosa6lack]

man my game wont work no matter what i try