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  1. 05-20-2022, 12:00 PM #1
    Banzors
    Banzors is offline
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    Default Typical Response Time for Support?

    I can't find any resources on the support page about this, how can I tell if my ticket is being worked, I've had a ticket open for a billing issue for over 3 days with zero activity from the support team.
    Is this normal?
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  2. 05-20-2022, 12:07 PM #2
    TitusOvid
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    Sadly yes, it is normal. Sometimes you are in luck and you get help fast, sometimes you need to wait for month even without any notice.

    Good luck to you.

    Cheers,
    Titus.
    Playing since 2010 | Don't do the fun wrong | New to Orien? Join the ingame Titan Channel | Soko Irrlicht freut sich immer über neue Mitglieder | Deutscher DDO Discord | Orien Raiding Discord | Toons: Titus Ovid , Bruder, Upload, Zzed, (Rubbel)
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