Hi,

Last december, I was in the middle of a lesser reincarnation when the game crashed. I couldn't log into the character, and submitted a ticket (#197617) to address that.

Shortly afterwards, a patch dropped and I could log into my character again and complete the LR. However, I can't pick up any quest that my character had completed or had picked up previously. Anytime I speak to a quest giver, he issues a reward list with low level gear. I cannot drop and re-pickup quests since there are no quests listed in the quest journal.

I updated the original issue, but after a few months I created a ticket specifically for this issue. The new ticket was closed and merged with the first ticket. Back in February 2022. No word since.

Basically, my character isn't playable. I'm hoping someone can help me fix this.