I lost access to my old account and havent heard back from customer service

[ScholarOfVoices]

I used to play on the Cannith server maybe 5 or so years ago but I can't remember my login info, and I don't remember what email I used to make the account since I did that probably over a decade ago. I went through the Standing Stone Games website, asking if they could recover my account, but it's been several days and I haven't heard back from anyone yet. How long does it usually take to get a response from Standing Stone Games?

[relmon]

I used to play on the Cannith server maybe 5 or so years ago but I can't remember my login info, and I don't remember what email I used to make the account since I did that probably over a decade ago. I went through the Standing Stone Games website, asking if they could recover my account, but it's been several days and I haven't heard back from anyone yet. How long does it usually take to get a response from Standing Stone Games?

We're currently a couple of days short of one year. Hope you aren't in a hurry.