Results 1 to 4 of 4
  1. #1
    Community Member
    Join Date
    Dec 2014
    Posts
    16

    Default I want to buy expansion but keep getting this error

    PURCHASE CANNOT BE COMPLETED

    We’re sorry, your purchase cannot be completed. Possible reasons for this may be:

    You have previously purchased the item.
    This purchase cannot be applied to your subscription(s).
    Offer is no longer available for purchase at this time.
    We are currently experiencing technical difficulties.
    We are currently performing maintenance.


    Help appreciated

  2. #2
    Community Member Tscheuss's Avatar
    Join Date
    Jan 2012
    Posts
    0

    Default

    Store won't let me renew my sub, either. Related?
    1776 Growing Liberty for Centuries 2022

  3. #3
    Community Member dredre9987's Avatar
    Join Date
    Sep 2009
    Posts
    560

    Default

    Possibly sanction related since Xsolla was a Russian company with a Russian owner? Or maybe Xsolla is down for maintenance
    Last edited by dredre9987; 02-27-2022 at 03:39 PM.

  4. #4
    Community Member Mark0044's Avatar
    Join Date
    Aug 2017
    Posts
    8

    Cool Possible solution

    Quote Originally Posted by ijest View Post
    PURCHASE CANNOT BE COMPLETED

    We’re sorry, your purchase cannot be completed. Possible reasons for this may be:

    You have previously purchased the item.
    This purchase cannot be applied to your subscription(s).
    Offer is no longer available for purchase at this time.
    We are currently experiencing technical difficulties.
    We are currently performing maintenance.


    Help appreciated
    I had the exact same problem. In my case the following solved the problem (or bypassed) and was able to make purchase.

    1 delete all the payment info like credit cards.

    2 then make purchase and choose PayPal as
    Your method and buy

    3 done as if there had been no problem

    Hope this works for you and other members who have the same problem

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

This form's session has expired. You need to reload the page.

Reload