Missing +8 Tome of Supreme Ability

[ihg.na]

Hello,

I've been waiting for over two months for help with ticket 187325, can someone help me?

My main character lost the +8 supreme tome on one of my trs. I've created tickets in game and using the SSG support page. All I get is generic answers. Tome is pretty expensive and waiting two months is ridiculous... is there no thought at all for your customers?

help.

[bnugier]

Hello,

I've been waiting for over two months for help with ticket 187325, can someone help me?

My main character lost the +8 supreme tome on one of my trs. I've created tickets in game and using the SSG support page. All I get is generic answers. Tome is pretty expensive and waiting two months is ridiculous... is there no thought at all for your customers?

help.

I just recently TR'd (well 13 days ago) my main character on Argo. I have been playing that character since beta. I TR'd to get the new epic past lives that just came out. After starting to level up I noticed my stats were not going up like they should. I had +7's on every ability, +8 on charisma. I also had all +4's on my stats like jump, etc. When I looked all my tomes were gone. I opened a ticket and have not heard a peep from anyone. It is pretty frustrating that they can't at least simply reply that they will be helping you soon but they are busy or whatever. Just acknowledge they will help as soon as they can. Again, so frustrating. Makes me not even want to play anymore.