Well done DDO, no warning sudden shut down.

[Sylvado]

I think the biggest issue some of us are having is the in game countdown/warning being messed. The SSG/DDO standard is 60 minutes, 45 minutes, 30 minutes, 15 minutes, 5 minutes. That did not happen this time. I get it, you don't care, it doesn't bother you... but it does bother us. Are we not allowed to share our opinions? The in game countdown warning is (imo) the best/most effective and clearest way to let players know of an impending shutdown. And the more people mention the issue, the more likely/quicker it will be to get fixed.

Sure, am I not allowed to share mine?

[Cordovan]

Unfortunately our world broadcast system is largely not functioning correctly at the moment, and scheduled broadcasts are not properly sending (or sending one after the other at odd times in the future). It is something we are working on actively.

[vryxnr]

Sure, am I not allowed to share mine?

Of course you are, but this whole conversation makes it appear like you're trying to minimize/trivialize/dismiss our thoughts and the issues we're trying to bring to light. Is this the most important thing ever? of course not, but that doesn't mean it can't be talked about, especially as it's prevalent in the now.

[TedSandyman]

Some people didn't know.

There is one messaging channel that would have made sure that almost 100% of the people it would affect knew, the in-game announcement.

That system didn't get used and people are angry.

Saying it was talked about elsewhere is not a valid argument. We can not be expected to monitor every DDO message channel 24 hours a day. If you have 10 message channels then it is the responsibility of SSG to MAKE SURE emergency information is on ALL of those channels.

But now we see that there was a reason for not using the announcements.

[Lyune]

Yeah, this is killing me, and my toons! Just now 905amEST no warning except 30 seconds, mid-combat in an adventure. If my toon is dead again, I am going to be a raged-out barbarian.

My advice to Barbarians:

[Lyune]

Unfortunately our world broadcast system is largely not functioning correctly at the moment, and scheduled broadcasts are not properly sending (or sending one after the other at odd times in the future). It is something we are working on actively.

Thank you! It is good to know that "Random Shutdown" is not the theme for Hardcore this season! (JUST KIDDING) Really enjoying HC, even though I'm frustrated with this issue.

[Seph1roth5]

I think people are missing the point. Not knowing about the update because you don't read forums/social media or didn't see it on the launcher, is irrelevant.

The problem is their world broadcast system is having issues and they know about it. If they expected you to only know info via social media/launcher then WHY would they have a world broadcast system? That's the most important one because the people most affected will be IN GAME.

If you know your world broadcast warning system is broken, PLAN B! Seriously saying there's no way for someone at SSG to pop on each server and do a server-wide message? Put a pop-up message in the character select screen? Hell, even send an email an hour beforehand.

Not everyone will check their email but it would still be better than the policy of "Oh you didn't know about downtime because you don't read our forum/social media? Well we told you we were having notification problems in a forum thread."

[PedXing20]

Because 16 hours notice just isn't enough.

Anyone on HC, knowing this was coming and pushing the cutoff point, gets what they get. Same with anyone on HC who isn't watching the forums for shutdown notices.

o https://www.ddo.com/forums/showthrea...=1#post6487296

I rarely play in the mornings, so I might be off... but... almost every other time they take down the server they issue an in-game broadcast as a warning - usually multiple times with at least 30-60 mins head's up. The one time they don't do it it's the player's fault? Ya... I don't think so.

[LazarusPossum]

>“The internet’s on fire right now,” said Adam Meyers, senior vice president of intelligence at the cybersecurity firm Crowdstrike. “People are scrambling to patch,” he said, “and all kinds of people scrambling to exploit it.” He said Friday morning that in the 12 hours since the bug’s existence was disclosed that it had been “fully weaponized,” meaning malefactors had developed and distributed tools to exploit it.

https://apnews.com/article/technolog...100757974c8f01

[Jerevth]

Not clicking a strange link. No matter how shiny...

[NemesisAlien]

Because 16 hours notice just isn't enough.

Anyone on HC, knowing this was coming and pushing the cutoff point, gets what they get. Same with anyone on HC who isn't watching the forums for shutdown notices.

o https://www.ddo.com/forums/showthrea...=1#post6487296

Wont be the 1st time reset was postponed without notice, happened many many times, so we watch for in game global warnings before deciding to call it a day.

[NemesisAlien]

Again, suddenly (Error): This world will be shutting down in 19 seconds! Please log out!

[Valerianus]

Again, suddenly (Error): This world will be shutting down in 19 seconds! Please log out!

for a lot of things players are blamed too much, and in no way i am a fanboi or white knight or want to sound like one but


but it is wednesday

and anyway was on launcher and this was posted yesterday

https://www.ddo.com/forums/showthrea...T)#post6492491


sorry for your frustration, but we were told...


and ssg you should really fix your broadcast system anyway you know. not turn it into the new norm like chat disconnect please!