I got a notice my ticket was received. That was 2 weeks ago. I have asked for 2 updates since and gotten no responses that those updates were received or any new info.

The last time I played appears to have been on Aundair server that no longer exists. I read that it was merged into Kyber.
I cannot find my toon on any of the servers after having logged into all of them.

Is there a tech line we can call for account help?
The ticket has been untouched for 2 weeks now and I have some friends i'd like to go play with before holidays take away their free time.