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  1. #1

    Default DDO launcher crashing

    DDO launcher crashes and won't complete update. I tried running it as administrator and that didn't help.
    There was a brief message about an error decrypting files, but now it just crashes before it gets to that error.
    Any suggestions? I saw a few other posts with update issues but no solutions given.
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  2. #2
    Community Member Antheal's Avatar
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    You may have to uninstall and reinstall the launcher completely.
    Those are not pebbles surrounding the urn filled with Human teeth. They are megaliths!

  3. #3

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    Quote Originally Posted by Antheal View Post
    You may have to uninstall and reinstall the launcher completely.
    I found that if I was VERY fast I was able to get into options before the launcher crashed and use the repair installation option. It didn’t take too long to reinstall files.
    For future reference, I’m not sure how to reinstall just the launcher and keep DDO installed.
    Ghallanda (38): Vilas, Alphon, Whelm, Thaylan, Tyclmi, Amgine, Talc, Dedlee, Payle, Darell, Talenta, Zhen, Thrane, Arrith, Durdyn, Magefyre, Necrophil, Tulgey, Borogove, Hasugi, Shawal, Hailestorm, Branthan, Lightningbug, Bettercall, Elecktric, Zardu, Zergworthy, BrotherOf, Missadventer, Bytemy, Demogeorgia, Tizen, Warrcore, Permadeaf, Fullmettle, etc...

  4. #4
    Founder adamkatt's Avatar
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    Quote Originally Posted by rfachini View Post
    I found that if I was VERY fast I was able to get into options before the launcher crashed and use the repair installation option. It didn’t take too long to reinstall files.
    For future reference, I’m not sure how to reinstall just the launcher and keep DDO installed.

    That means delete the whole game and reinstall...
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  5. #5
    Community Member Antheal's Avatar
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    Quote Originally Posted by adamkatt View Post
    That means delete the whole game and reinstall...
    Oops. Well that sucks. It didn't occur to me that the launcher and the game files may be the same thing.
    Those are not pebbles surrounding the urn filled with Human teeth. They are megaliths!

  6. #6
    Community Member
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    Quote Originally Posted by rfachini View Post
    I found that if I was VERY fast I was able to get into options before the launcher crashed and use the repair installation option. It didn’t take too long to reinstall files.
    For future reference, I’m not sure how to reinstall just the launcher and keep DDO installed.
    you saved me like 3 hours with this. TY TY TY TY TY!

    instead of deleting and redownloading the game i did what you suggested and it took like 15 minutes.

  7. #7

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    Quote Originally Posted by Zotai View Post
    you saved me like 3 hours with this. TY TY TY TY TY!

    instead of deleting and redownloading the game i did what you suggested and it took like 15 minutes.
    So glad it helped!

    To answer the other's comments, it didn't seem as long as a complete game reinstall. The repair option probably compares files' checkcodes or something to update only what could be corrupted or outdated. *shrugs*
    Ghallanda (38): Vilas, Alphon, Whelm, Thaylan, Tyclmi, Amgine, Talc, Dedlee, Payle, Darell, Talenta, Zhen, Thrane, Arrith, Durdyn, Magefyre, Necrophil, Tulgey, Borogove, Hasugi, Shawal, Hailestorm, Branthan, Lightningbug, Bettercall, Elecktric, Zardu, Zergworthy, BrotherOf, Missadventer, Bytemy, Demogeorgia, Tizen, Warrcore, Permadeaf, Fullmettle, etc...

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