Cannith Challenge Disconnect Procedure

[Annex]

Just now I was running Dr. Rushmore's Mansion, Moving Targets, with three characters. I killed all the bosses, including one in the bathroom, and was making my way to the last three gates when I was disconnected with about 3:30 on the clock. The elapsed time was about 25 minutes when this happened.

I signed back in within about three minutes but was now outside the Challenge. My characters did not receive any rewards. So, I lost 25 minutes of time, potion time, and about 3,000 ingredients.

This seems extremely unfair given the situation. I can understand being kicked out of a Challenge after the clock expires but how come I did not receive the corresponding rewards? I signed back in within 5 minutes. I was not in combat when I was kicked. I was not in any danger.

I think Challenges should give rewards if the character successfully completes the objectives, even if disconnected at the moment the timer reaches zero.

Thank you for your consideration.

[Faltout]

The challenge locks after 3 minutes since its activation and also the challenge fails if everyone leaves the dungeon. (there's a big warning when you hit recall) When you disconnected, everyone left the dungeon and thus the challenge failed instantly (not within 5 minutes like quests instances do).

[razzjunn]

it's crazy to see how the challenges these days are set aside and I really feel like the game since 2012 has took updates, hard work from the creators, but as a feel for the music style of quests the mysticism the older quests contain the narrator's voice the energy aspect is not the same when I first started, not saying it isn't good work but there is a certain lore that gave the games tapestry a light of its own a feel for mystery whether it be rainbow in the dark, Chronoscope ,or Delera, shroud, and many more of the veteran quests that still hang in the back of the closet when it comes to the size of the game and if it did good then it may already contain what makes it worth playing what do you think can enhance and generate a better feel for the game?