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  1. #1
    Community Member
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    Dec 2006
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    Default Xsolla not performing to expectations

    Anyone else having issues with xsolla allowing you to add cards? Im trying to set a new card, but they never send the verification amount. I have had this issue before. It almost seems like they don't want new payments types and therefore money

  2. #2
    Community Member Merfyn's Avatar
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    Sep 2009
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    Default

    Quote Originally Posted by Parthain View Post
    Anyone else having issues with xsolla allowing you to add cards? Im trying to set a new card, but they never send the verification amount. I have had this issue before. It almost seems like they don't want new payments types and therefore money
    Yes, the in-game store was restored at some point, but I can't get past Xsolla's credit card payment interface nor can I complete the PayPal authorization.

    I suppose xsolla isn't willing to allow opening a browser interface within the DDO Store, but that seems like the solution.

  3. #3
    Community Member merridyan's Avatar
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    Jun 2006
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    153

    Default

    Quote Originally Posted by Merfyn View Post
    Yes, the in-game store was restored at some point, but I can't get past Xsolla's credit card payment interface nor can I complete the PayPal authorization.

    I suppose xsolla isn't willing to allow opening a browser interface within the DDO Store, but that seems like the solution.
    Have you tried going into options and setting "External Store" this will open the store in a browser, maybe you can possibly add a payment option this way?

  4. #4
    Community Member Merfyn's Avatar
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    Sep 2009
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    Default

    Quote Originally Posted by merridyan View Post
    Have you tried going into options and setting "External Store" this will open the store in a browser, maybe you can possibly add a payment option this way?
    Good idea, but it only opens a secondary game window; there are no additional controls provided.

    Anyroad, I achieved a partial solution. The problem with the credit card interface was that xsolla seems to have wanted the Zip Code for the issued credit card location. The PayPal interface continues to fail as before, which was why I was trying to figure out if there was some way to provide the 'security information' it apparently wanted after I provided my PayPal account e-mail.

  5. #5
    Chaotic Evil Mindos's Avatar
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    Jan 2010
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    4,141

    Default

    Quote Originally Posted by Merfyn View Post
    Good idea, but it only opens a secondary game window; there are no additional controls provided.

    Anyroad, I achieved a partial solution. The problem with the credit card interface was that xsolla seems to have wanted the Zip Code for the issued credit card location. The PayPal interface continues to fail as before, which was why I was trying to figure out if there was some way to provide the 'security information' it apparently wanted after I provided my PayPal account e-mail.
    There have been reports of using "legacy 32 bit" in the launcher settings, then trying paypal.

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