Quote Originally Posted by gaxpar View Post
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This game is the MOST expensive on the market in the Bughatti price range for cars And yet you get a Chevrolet cruze .

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Now you would think with that you have great customer service amazing fluid servers and regular bug free content . LOLZ No you have the worst customer service . (online game customer service is as fast as drive through Mc Donalds in Most games .)

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Buying a fridge stove combo for 5000 at samsung and send them emails and no reply for a week ? Would someone be held accountable ?
We are in Fiero territory now with a busted camshaft and leaking oil while the rear is on fire.

It's hard to describe their customer service as anything other than a giant middle finger to customers. A trip to the DMV (let's even say a Cali one) without supporting documentation is more pleasant. The only thing I can say consistently is that they are lazy. It's honestly truly hard to find consistently lazy types in a business anymore because usually they get fired, or the relationship gets ended. But, for some reason SSG insisting on preserving a customer service experience second to no one in it's abject uselessness. It's noble really, how dedicated they are to being the industry leading worst.

$5000 nothing, the average drive thru employee has veritable light years better customer service than this crew. If that same crew was taught to code, most of SSG would be out on the street.

To be just barely fair to the existing customer service reps, it's entirely possible that reputable customer service firms took one look at SSGs game maintenance tools for fixing problems and said thanks, but no thanks.