5000 favor not granting the reward

[Dark_Lord_Mary]

In game - (Hardcore): Your standing in the leaderboards has been updated with 5,000 Favor and 215 Reaper Experience!

when i go to collect the rewards it tells me i need to earn 5000 favor and to return and will not grant me my reward.

The turn in says 5000.

I tried turning in the quests, nope.
I tried relogging and got the same thing.

So is this coded for 5001?

[Dark_Lord_Mary]

I updated to 5006 favor and still the vendor tells me to return when I hit 5000 favor ...

[Dark_Lord_Mary]

I tried to file a ticket in game for the issue but
I cannot because in the new ticket window there is a dropdown to select your server -
it has every server, even lamania, but no hardcore server -
so I cannot submit a ticket about this.

I cannot retrieve my reward,
or progress my character.
I cannot continue questing with my group because they are taking 20
and I do not want to risk dying and losing my standing without claiming.
I am stuck. please advise me what to do.
Thank you. -

[Dark_Lord_Mary]

Here is a video showing you exactly what occurs on the Hardcore Server.
I tried to submit a ticket, but the way SSG's new ticketing system is set up the hardcore server is not in the dropdown for selecting help, so
I cannot submit a ticket .

I honestly do not know what to do and would appreciate suggestions.

MARY'S 5000 FAVOR NOT GRANTING REWARD

https://youtu.be/zt5RDujAqQw

[rabidfox]

Odd question, did you claim the 1750 reward on this character (Not sure if might have previously hit 1750 on another character and thus not felt a need to click that one on this character). I vaguely recall some people having to claim the rewards in order for things to click off correctly in a prior season (in which case, if try claim favor reward 1 then reward 2, does it work?).

[Dark_Lord_Mary]

Yes, i can get the 1750 reward, and have claimed the hound, it is in my stable; i also received my in game letters congratulating me for achieving 5000 favor and directing me to claim my +5 tome in the harbor, which i did claim and use.

It is only the hardcore vendor (i tried the hall of heroes, and korthos) that is not recognizing that i am over 5000 favor and not granting me the reward wings.

I have tried logging off and on.
I have tried shutting down my client and restarting
I have tried restarting my computer entirely
I have tried waiting a few hours

no luck

5006 favor and no wings - I'm not happy.

[mbartol]

Another quick test: try claiming it on a non-hardcore server.

[Dark_Lord_Mary]

Update:


My favor toon on hardcore league server has 5006 favor
the vendor on hardcore still says I'm not worthy and need to earn 5000 favor.


I took lvl 20 and was able to claim my pet, my 20 cloak,
and I noticed the feat for the wings had appeared.
but the vendor on hardcore still says I'm not worthy and need to earn 5000 favor.


I logged into a different toon on hardcore and was not able to claim the wings, though
i was able to claim the pet and the lvl 20 cloak,
the vendor on hardcore said I'm not worthy and need to earn 5000 favor.


on hardcore it appears there's no text or verbiage that informs you actually have passed 5000 favor,
the wing feat just appears on your toon who passes 5000 once you speak to the vendor,
but the npc response does not change, nor may you claim it on another toon on the hardcore server once you have unlocked
it on your favor toon.


On my home server of Sarlona
I was able to claim all the rewards
when I claimed the 5000 favor I heard a quest complete audio and saw text that read,


'Thank you for participating in festivault!'

[Mindos]

On my home server of Sarlona
I was able to claim all the rewards
when I claimed the 5000 favor I heard a quest complete audio and saw text that read,


'Thank you for participating in festivault!'

And I'm giggling.

[Suggestion]

Update:

'Thank you for participating in festivault!'

Festivault is coming to HC?!?

[LightBear]

Nice, instead of cookies we're getting wings this year.

Btw, I have 5050 forum posts, does that give me wings as well.

(Gratz OP, to bad the HCL server population lost me on the way due to grieving.)