Hello!

I've come back to the game a few weeks ago and noticed my account had been downgraded to Free-To-Play status. I used to have a Premium account, but right now I'm not even able to play with my characters, since I have 4 toons and F2P accounts only allow 3 slots for them.

I have submitted a ticket (https://help.standingstonegames.com/...equests/146274), but no response so far on this matter.

Could anyone help me, please?