Fables of the Feywild is now available to Pre-Purchase!

[Micki]

I changed my pw to a technically more complex one, just swapped out ; and I was able to get to the payment option page and complete my purchase.

I'd just like to point out that no where on the page does it tell you which account you're logged into after logging in, and the terms and conditions link doesn't work.

[Alrik_Fassbauer]

I did the opposite : I changed my password into a more simple one, and thus found out that indeed a few keyboard characters are not supported or recognised (at least two which I found out).
I informed both customer support (with whom I found this out) and Cordovan, too.

[Jango-EX]

The password thing and the "your purchase cannot be completed" thing are two separate issues, right?

Because I entered all my information, been charged a small amount and after that the "your purchase cannot be completed" error appeared.

I changed my password to a simpler one, but the message still persists

[Micki]

The password thing and the "your purchase cannot be completed" thing are two separate issues, right?

Because I entered all my information, been charged a small amount and after that the "your purchase cannot be completed" error appeared.

I changed my password to a simpler one, but the message still persists

Yes, it's a different issue. When you click "Buy now" it takes you to a login screen. If your pw contains a character not accepted by Daybreak login, you are routed to a Daybreak login and then stuck there. This is before choosing a payment option. Your issue is on a deeper level, somewhere between picking payment method and Daybreak confirming the purchase. Daybreak/SSG will have to look into it.

[Jango-EX]

My problem has been sorted out by the ticket opened and the follow-ups, all is fine!

[belaf52]

Will we be able to buy the adventures pack with DDo points once the expansion got Live? If so, how many points will it cost ? Any guess are welcome!
Thank You!

[belaf52]

Will we be able to buy the adventures pack with DDo points once the expansion got Live? If so, how many points will it cost ? Any guess are welcome!
Thank You!

Bumb! Any guess are welcome!