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  1. #1
    Community Member
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    Jul 2020
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    Angry Serious Account Issue!

    My account has been wrongly suspended. I have tried numerous times to submit tickets and emails to customer support with no response. It's been months now and I want the issue resolved immediately.

  2. #2
    Founder & Hero cdbd3rd's Avatar
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    Ya, a suspension thing isn't anything anyone here on forums can help with.

    PM Cordovan with your info, like CS ticket numbers you've submitted already & such.
    CEO - Cupcake's Muskateers, Thelanis
    Collectibles

  3. #3
    Chaotic Evil Mindos's Avatar
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    Jan 2010
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    https://www.ddo.com/forums/showthrea...-Account-Issue!

    Did you try to PM anyone suggested in last month's thread?

  4. #4
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    Jul 2020
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    Quote Originally Posted by cdbd3rd View Post
    Ya, a suspension thing isn't anything anyone here on forums can help with.

    PM Cordovan with your info, like CS ticket numbers you've submitted already & such.
    I've already PMd Cordo and he did not respond with any possible answers. And I was told the best bet to get the attention from the customer support team was here in this section of the forums. Thank you for your input

  5. #5
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    Jul 2020
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    Quote Originally Posted by Mindos View Post
    https://www.ddo.com/forums/showthrea...-Account-Issue!

    Did you try to PM anyone suggested in last month's thread?
    Yeah I PMd Cordo and Alkaid, who is supposed to be the head of Customer Support. No responses sadly.

  6. #6
    Chaotic Evil Mindos's Avatar
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    Jan 2010
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    Quote Originally Posted by LtDam View Post
    Yeah I PMd Cordo and Alkaid, who is supposed to be the head of Customer Support. No responses sadly.
    https://help.standingstonegames.com/...do-I-get-help-

    https://help.standingstonegames.com/...ntact-support-



    I know you've done all this, just posting it all together if anyone else needs the info. Remember to put in and check a working email address, and that replies are not being caught in a spam filter.
    Last edited by Mindos; 08-22-2020 at 12:32 PM.

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