The DDO store is no longer loading for me in-game, regardless of where I try to load it from (character selection, in-game menu, ctrl+S). I get the outer window frame for it but the inside remains black.
This is normal, for a few seconds while it loads, but it does not load regardless of wait time.
I've tried opening a ticket in game, only to find that the help menu doesn't load either, it instead displays a grey screen with the header's message "Welcome to the Dungeons & Dragons Online Help System. Before proceeding with your help request, please take the time to search our Knowledge Base for answers to any questions you may have."
and the body below the header contains a single dot "."
the footer of the window displays "CEF 3 Branch 2924" at the bottom right
any advice on how to access the store?