I've been waiting to play the game for 21 days now, with no access to my account, and tickets being closed with no response / resolution.
21 days I've had ticket open, all my others force closed. Like legit question, is the staffing that work on tickets not working due to covid 19? I'd like to some update for me, and MANY others not receiving any help off tickets.
Basically missing out of all the free content since can't even get reply to fix a maybe minor issue with my account.