Launcher asks if I want to download high res files every time

[DareDelvis]

Since update, when I play on my laptop, after initiating launcher, I get the pop up asking if I want to download 3GB of high res files.
Even if I hit yes, nothing downloads.
Edit: I also get the pop up telling me that I can run Direct X 11
When the launcher gets to the log in, my account is not memorized.
When I log in, my previous game world is not on top, nor does it say when I last played.
Once the game starts, I have to go through the two user agreements and then that original cinematic from 2006 plays
All of this is every time.

Looking forward to some help.
Thanks,
DD

Edit: I did try running as administrator twice, back to back and nothing changed.

Update/solved: Of course it was user error. Based on Buddha5440 suggestion, I looked at those files and realized that they were cloud based and I was not logging into the cloud storage, hence, the program had no previous user files to read...once I logged in, the issue went away.

[Stoner81]

Try running it as Admin and see if it helps.

Stoner81.

[zwiebelring]

I have the same problem. It goes even further. the complete sound and key mapping settings are reset. it is so annoying. I tried to save the layout manually but to no success. Running as an admin does not help either. There seem to be files being not memorized or saved and I have to create them everytime I log in.

[DareDelvis]

Try running it as Admin and see if it helps.

Stoner81.

Thank you for taking the time to read and make a suggestion.
Unfortunately for me, it did not resolve the issue.
Cheers,
DD

[Buddha5440]

A few things to check...

Do you have the 'Use high resolution game data' box checked? This may cause it to ask if you want to download the files but I don't know as I have always used them. Not sure why it won't download them if you click 'yes' though.

As for the Direct X, check to make sure you are not running in compatibility mode.

Check your UserPreferences and ddo.keymap files and make sure they aren't set to Read Only.

[DareDelvis]

Updated original post with solution

Thank you, Budhha5440. Your post led me to the solution.

[Buddha5440]

Glad you got it sorted out and happy to help