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  1. #1
    Community Member Halciet's Avatar
    Join Date
    Oct 2009
    Posts
    408

    Default Refund: White Plume Mountain Bonus Items

    White Plume Mountain Bonus Items and Keep on the Borderlands Bonus Items do not contain any adventure pack and therefore should be located in Bundled Offers instead of Adventure Packs.

    Their inclusion in the Adventure Pack section of the store is entirely misleading. I was mislead but still satisfied with the purchase.

    A friend of mine just purchased the White Plume Mountain Bonus Items thinking the pack was included, he has no use for it and needs a refund. Where should he go to get the items removed from his account and the store points restored?

  2. #2
    Community Member Halciet's Avatar
    Join Date
    Oct 2009
    Posts
    408

    Thumbs up Update

    Help -> New Ticket -> Gameplay -> General

    Open up a ticket to describe the issue, the result was prompt and effective. Thank you DDO.

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