My PM To Customer Services

[Amoneth]

Please could I have a response to the PM I sent to Customer Services 3 weeks ago?

[Amoneth]

Please could I have a response to the PM I sent to Customer Services 3 weeks ago?

Is there any customer service happening at all at SSG?

[Arkat]

Despite CS_Alkaid saying he responds to PMs in his signature, the best way to get Support (or maybe an answer) is to fill out a ticket here: https://help.standingstonegames.com

Good luck.

[Amoneth]

Despite CS_Alkaid saying he responds to PMs in his signature, the best way to get Support (or maybe an answer) is to fill out a ticket here: https://help.standingstonegames.com

Good luck.

Thanks Arkat, I've tried it but I'm sure it will get ignored like every other format I've tried

[Arkat]

Thanks Arkat, I've tried it but I'm sure it will get ignored like every other format I've tried

I put in a bug report several years ago about WF/BF FvSes not getting the 10/Adamantine DR when they hit Level 20 and it's still not been fixed, nor has Turbine/SSG ever acknowledged the bug to me in any fashion.

It seems bug fixing is pretty hit and miss like customer service/support.

Not surprising, unfortunately.

[Amoneth]

I put in a bug report several years ago about WF/BF FvSes not getting the 10/Adamantine DR when they hit Level 20 and it's still not been fixed, nor has Turbine/SSG ever acknowledged the bug to me in any fashion.

It seems bug fixing is pretty hit and miss like customer service/support.

Not surprising, unfortunately.

As expected, ZERO response from that too. The customer service in this game is pathetic