Why is directx still a problem?

[voter159]

DirectX 12 is supposed to be backwards compatible, yet it's been a problem with DDO for years. Why is this still a problem? Why isn't there official guidance on the issue, or if there is, where is it? I've given DDO a few thousand dollars over the years. Why are you driving away customers? And please don't link to the workaround threads, I've seen them and they're not working for me. Official response or I'm canceling my VIP subscription. It's a wonder that you can attract any new players.

[rabidfox]

Because the directX included with the new Windows versions doesn't include all the library/hooks from the dx9 days. So one has to manually install directX 9 to get all those added. A lot of older games that have a long range of compatibility require them installed; it's pretty much Microsoft fault for not bundling them in the OS for true backwards compatibility. Thankfully the full installer EXE downloadable from Microsoft will install them and fix the issue.

[Fafnir]

DirectX 12 is supposed to be backwards compatible, yet it's been a problem with DDO for years. Why is this still a problem? Why isn't there official guidance on the issue, or if there is, where is it? I've given DDO a few thousand dollars over the years. Why are you driving away customers? And please don't link to the workaround threads, I've seen them and they're not working for me. Official response or I'm canceling my VIP subscription. It's a wonder that you can attract any new players.

Just spent a few hours trying to get it to work on my new PC. Game needs an update as this sort of problem will easily drive away anyone trying to play the game for the first time.

Edit: I now have it working. Took 3.5 hours of fiddling.

[voter159]

Just canceled subscription. Sad that it came to this.

[Mindos]

https://www.microsoft.com/en-us/down...n.aspx?id=8109

Download the full OFF line version, install it ignoring any WIN10 whines about have a later version

[Ellihor]

I did install directX End-User Runtime, the Jun2010 file, still have the problem. Anything else can be done?