i and many others can not use the help option ingame,i hve just done a iconic tr back to lvl 1,none of my buffs have come with me i had 435 hrs of 50 pots slayer pots loot boosts etc all gone.so i took more hoping help would be available ,bought a big epic box ,ate stone and only lvl 26 all pots buffs i took again gone.....help help help