DirectX Error

[The_Anarchist]

I just purchased an Acer Nitro 5 and downloaded DDO. Now, I'm getting an error message that I need to have DirectX9 or higher.
It already has DirectX12.
It keeps crashing.
What can I do?

[Silverleafeon]

I just purchased an Acer Nitro 5 and downloaded DDO. Now, I'm getting an error message that I need to have DirectX9 or higher.
It already has DirectX12.
It keeps crashing.
What can I do?

Try hooking a normal everyday mouse unto your computer, might help.
Had 3 months with that message while using a trackball mouse.

[Stoner81]

Use google and search for DirectX offline installer and it will show you a link to a page at Microsoft. Run the file and it will ask you where to extract it to (so have a folder on desktop ready). Once done go in the folder and run setup.exe and follow the on screen instructions.

Stoner81.

[LeoLionxxx]

I just wrestled with Direct X stuff today on my new laptop.

After loggin in, I was prompted to use Direct X 11. I knew from recent installs to NOT let it try to use that right off the bat. The installer installed Direct X 9 for me, and I knew I needed to use that initially.
If you said "yes" to using direct X 11, try resetting the display:\
- Click the little triangle
- Go to "Options"
- In the "repair" tab, tick the "Reset the game display settings" button.

Other issues I tackled tonight involved crashes when I tried to adjust the full-screen resolution (I resolved the issue somehow. Might have involved enabling DirectX 11 from the in-game options menu); I was able to get my nice big toolbars again by downgrading to a resolution somewhere around 1300 X 800

Hope this helps. If you continue to have issues, remember to include as much detail as you can. Screenshots are worth 1000 words as well.

[heavyaslead0]

Just upgraded to Windows 10.1

Apparently, Win 10 comes with Direct X 12

So after loading the DDO client, after maybe 2-3 minutes crashes Client with a Direct X 9.1c error (needed)

Then reload DDO client and is stable till turn off the computer

So besides the obvious, how to fix? It seems to accept/reset the Direct X on the second Client load

So that is my real question how that works...

[Stoner81]

W10 doesn't have any of the legacy files associated with DirectX 9 and have to be installed. See my post from earlier.

Stoner81.

[heavyaslead0]

Well Win 10 aborts the install with error

Can only install on Win 2000 and below platforms

So square one...

[Mindos]

Well Win 10 aborts the install with error

Can only install on Win 2000 and below platforms

So square one...

https://www.ddo.com/forums/showthrea...=1#post6042497

https://download.microsoft.com/downl...010_redist.exe

That doesn't work for you?

[heavyaslead0]

https://www.ddo.com/forums/showthrea...=1#post6042497

https://download.microsoft.com/downl...010_redist.exe

That doesn't work for you?

Installed fine, but alas no dice...

One client crash, then as before upon reload, stable

[heavyaslead0]

OK so ignore DX9 altogether

Just go to game options and select DX11 to fix

100% stable now (with Win 10)

[Loromir]

My solution is to run on Full Screen (Windowed mode). This always fixes that problem.