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  1. #1
    Community Manager
    Cordovan's Avatar
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    Default Downtime Notice: Friday, October 25th 9:00 AM Eastern (-4 GMT)

    The DDO game worlds will be brought down for a restart on Friday, October 25th starting at 9:00 AM Eastern (-4 GMT). Thank you for your patience, and we will see you back in the game soon!
    Have fun, and don't forget to gather for buffs!
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  2. #2
    Community Member HedgeHogShadow's Avatar
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    Default Reschedule

    Quote Originally Posted by Cordovan View Post
    The DDO game worlds will be brought down for a restart on Friday, October 25th starting at 9:00 AM Eastern (-4 GMT). Thank you for your patience, and we will see you back in the game soon!

    That time doesn't work for my schedule. I can do either 3AM or 8AM on Sunday. Please let me know which of those works for SSG.

    Just kidding! Have at it. I'll survive. Any chance we could get a a day extension on Hardcore League?
    Occupy Stormreach

  3. #3
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    in all honesty this restart time is terrible for those not in america it screws up our raid nights and it is really giving us the ...insert impolite word here.

    we do love your commitment to the game and we realize that your intention is to help, can you please reschedule this, may i suggest about 10hrs - 14hrs earlier? this would place it late at night thursday in the USA, early morning in europe and while oceana is still at work.

    thank you hope someone reads this and takes it on board.

  4. #4
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    Quote Originally Posted by thewolf14 View Post
    in all honesty this restart time is terrible for those not in america it screws up our raid nights and it is really giving us the ...insert impolite word here.

    we do love your commitment to the game and we realize that your intention is to help, can you please reschedule this, may i suggest about 10hrs - 14hrs earlier? this would place it late at night thursday in the USA, early morning in europe and while oceana is still at work.

    thank you hope someone reads this and takes it on board.
    that probably wont happen because that might be outside of standard operating hours for SSG, and they probably picked this time because metrics state its the least amount of players on during a time they have employess to do the restarts

  5. #5
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    I agree with Hedgehog. Could SSG please ask me before they schedule a restart. The nerve!

  6. #6
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    Quote Originally Posted by Darsch82 View Post
    that probably wont happen because that might be outside of standard operating hours for SSG, and they probably picked this time because metrics state its the least amount of players on during a time they have employess to do the restarts
    yes it might well be the case...but to us rest of the world people this is friday night and late afternoon/night in europe...24 hours earlier would also work as it would then be a thursday night and well...who cares its thursday. but friday night/late afternoon which is where it is, just sucks.

    if this was during american friday night how would you feel?

  7. #7
    Community Member Rob_65270's Avatar
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    Quote Originally Posted by thewolf14 View Post
    .... (Snip)...... if this was during american friday night how would you feel?
    I would just shrug and do something else while the restart was going on.

  8. #8
    Community Member DYWYPI's Avatar
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    Its late night for the Wolf, he'll usually be running several Friday Night (late night for him) PUG Raids on Thelanis I believe; aimed at sociable people - not elitists. Typically he'll attract a large majority of: Australian and New Zealand players.

    Therefore he's not going to be usually staying awake past midnight just to finish the last few Raids on his regular weekly list after a Friday server reboot at around [13:00 UTC]. By that time he'll have likely have done over four Raids. I'm not sure what the hours of his job are but he's likely choosing a time he is free most weeks.

    Possibly he wants to find out; is how long SSG plan to keep doing these Weekly Friday reboots? Plus he has concerns as to whether SSG are capable of managing their "stressed network" without these additional Friday interruptions. Because it's likely a very popular time of night to play the game around Oceania. Refer to the listed "downtime" times as per the 'Original Post'.

    As was stated it's likely a time that most of the SSG staff are going to be arriving in the Office: 09:00 (Boston), and easier for them to choose that slot. So it is unlikely they'd dramatically shift the downtime. Nonetheless it was a query as to why the last two Friday downtimes have been chosen at the time, etc.
    Last edited by DYWYPI; 10-25-2019 at 02:05 PM. Reason: Time is killing something. It's just too small to care.

  9. #9
    Community Member gnarledmaw's Avatar
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    Default

    Quote Originally Posted by Cordovan View Post
    ... soon!
    Someones gotta ask...any news?

  10. #10
    Community Member Lonnbeimnech's Avatar
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    Default

    Quote Originally Posted by gnarledmaw View Post
    Someones gotta ask...any news?
    game has been up for hours and hours

  11. #11
    Community Member gnarledmaw's Avatar
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    Quote Originally Posted by Lonnbeimnech View Post
    game has been up for hours and hours
    Are you kidding me? No announcement here like on other similar threads. No "The game worlds are back up" on login screen and no login button.

    Well now that is bizarre...still no announcements but button works fine now...I missed 9 hours on a day off.
    Last edited by gnarledmaw; 10-25-2019 at 04:59 PM.

  12. #12
    Community Member Hawkwier's Avatar
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    Thumbs up Yes

    Quote Originally Posted by thewolf14 View Post
    yes it might well be the case...but to us rest of the world people this is friday night and late afternoon/night in europe...24 hours earlier would also work as it would then be a thursday night and well...who cares its thursday. but friday night/late afternoon which is where it is, just sucks.

    if this was during american friday night how would you feel?

    Wolf is quite right. It is ridiculous to have a downtime imposed on ANYONE'S weekend, and that includes a Friday night.

    This is only a relatively recent development afaik - we never used to have these restarts at this time. What's wrong with say a Tuesday or Wednesday instead?

    A bit of consideration for your players would be welcome here SSG.

  13. #13
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    yea its the timeslot we have concern about, we would prefer that this is not a weekly occurance as it has been for the last 4 weeks. no problem during the week, restart it, but its friday night for us. and friday afternoon/early night in europe.

  14. #14
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    The reboot was definitely needed. I had my Arti dog go missing on me last night. Not in game, no skills bar and when I tried to resummon it told me I already had a pet. A little bit later on I entered Delera's GY (quest) and no mobs. Left and came back and mobs, so great. No end-boss. Ran around the zone a bit and about 5 minutes after I had completely cleared it he spawned with his trash.

    Whatever was happening late this week it was overloading the servers and they were slow to register things. I got the dog back by DCing from the game and then re-entering, Took about 30 seconds longer than it should have but he showed up when I whistled.

  15. #15
    Community Member Boeregard-Sarlona's Avatar
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    Default Downtime 11/1?

    Is there a scheduled restart today? I cant find anything about it on dev tracker, service news, or on the launch screen. Was planning an early morning von 5-6 and now that is canned. Would love a bit more heads up about these things when possible.
    Sarlona - Melkizadek, Reikenn, Cellestte, Boeregard

  16. #16
    Community Member HungarianRhapsody's Avatar
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    Quote Originally Posted by Boeregard-Sarlona View Post
    Is there a scheduled restart today? I cant find anything about it on dev tracker, service news, or on the launch screen. Was planning an early morning von 5-6 and now that is canned. Would love a bit more heads up about these things when possible.
    I just got kicked out of Argonnessen and I've been on for almost a half hour without any DM world announcements of "Hey, get off the servers!"

    If SSG is going to restart the servers on days other than Tuesday, it would be nice to have a heads up.

    If they're going to restart the servers ANY TIME, it would be nice to see an in-game world announcement maybe a few minutes before the servers go away...
    No one in the world ever gets what they want
    And that is beautiful
    Everybody dies frustrated and sad
    And that is beautiful

  17. #17
    Community Member Cireeric's Avatar
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    Default

    Quote Originally Posted by HungarianRhapsody View Post
    I just got kicked out of Argonnessen and I've been on for almost a half hour without any DM world announcements of "Hey, get off the servers!"

    If SSG is going to restart the servers on days other than Tuesday, it would be nice to have a heads up.

    If they're going to restart the servers ANY TIME, it would be nice to see an in-game world announcement maybe a few minutes before the servers go away...
    Agreed. Just started. And now nothing.

  18. #18
    Community Member HedgeHogShadow's Avatar
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    Default Worlds Down???

    Yes, I also just froze in quest on Hardcore. I hope for the best.
    Occupy Stormreach

  19. #19
    Community Member Pomdude's Avatar
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    Thumbs down

    I take a day off, the weather is lousy and you shut the servers down.
    if I find out the missus has paid you off so I do some housework I will not be happy.....
    Pom may refer to: An alternative word for the British /Polyoxymethylene, a common plastic polymer / Pompom, a decorative ball / Baby Pom, the youngest of the Fimbles /Puddle of Mudd, an American hard rock band

  20. #20
    Community Member OrodelaSol's Avatar
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    Default

    While on HC got a world's down in 50 min, no 1 hr notice. then 45 min, then 30 then nada... but at least i was aware ahead of time. would have been nice to know last night but i imagine they came in to work today and discovered some issues that this would address. happy hunting!
    Khyberite

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