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  1. #1
    Community Manager
    Cordovan's Avatar
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    Nov 2010
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    Default Log In Issues: Thursday, October 10th

    We are continuing to investigate an issue causing players to not be able to log into a game world. We will keep you updated.
    Have fun, and don't forget to gather for buffs!
    Follow DDO on: Facebook Twitter YouTube
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    Hello from Standing Stone Games! Facebook Twitter
    For Support: https://help.standingstonegames.com



  2. #2
    The Hatchery IntrepidBear's Avatar
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    Nov 2007
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    357

    Unhappy

    I can log into the client, then everything stops working when I get to the loading screen. On Sarlona.
    ~ Littlemama Whooopass ~
    MysticMountain DragonRiders
    My Twitch.tv
    Sarlona


  3. #3
    Hero
    Join Date
    Dec 2010
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    121

    Default

    Quote Originally Posted by Cordovan View Post
    We are continuing to investigate an issue causing players to not be able to log into a game world. We will keep you updated.
    If this is what it's like after Cocomajobo let the patch through, how bad was it when he delayed it before? What was the previous bug that was worse than "game is literally unplayable"?

    Or did QA get overruled, and he gets to say "I told you so" a lot at the next meeting?

  4. #4
    Planewalker Earthbound Misfit's Avatar
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    May 2013
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    288

    Default

    Quote Originally Posted by IntrepidBear View Post
    I can log into the client, then everything stops working when I get to the loading screen. On Sarlona.
    Ditto on Thelanis

    Was sitting on loading screen, and I was just told: Logon server is full. Please try again later

    Tried relogging after screen closed, and it let me in. I am not brave enough to log out to see if it works again, but for now I can get on Thelanis. Ship buffs loaded slower than usual, tho not too much, legacy buffs worked fine, and I got to Hall of Heroes and entered tavern brawl.
    Then got booted *sigh*
    Last edited by Earthbound Misfit; 10-10-2019 at 09:50 AM. Reason: load screen closed

  5. #5
    Community Member mons's Avatar
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    Mar 2006
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    383

    Default

    Even trying to log onto other worlds don't work. Primary Thelanis.

  6. #6
    Community Member Qwikkish's Avatar
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    Jul 2019
    Posts
    26

    Default

    I'm in no hurry to get back to long loading screens and hirelings that just won't leave your party, even when you're in a public area. These things will only get worse when the Halloween event kicks in.

    I think it's safe to say that SSG needs to take a long, hard look at their QA setup.

  7. #7
    Community Member
    Join Date
    May 2010
    Posts
    90

    Default

    FWIW and if it helps, I was able to log on and play OK about 8ish UK morning time (summoning/dismissing hires was buggy, but the game ran OK) but it seems to have deteriorated badly as we approach US gaming time.

  8. #8
    Community Member Loromir's Avatar
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    Feb 2010
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    Default

    Bloody Foot Prints???? Just Sayin.
    Leader of Legion of Eberron on Cannith.

    Characters: Loromir & Baldomir....among others.

  9. #9
    Community Member Lyril's Avatar
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    Jul 2013
    Posts
    6

    Default

    I could get on last night (Thelanis) But definitely not today. It's stuck on trying to validate credentials/not loading at all. Hopefully, it gets resolved soon!

  10. #10
    Community Member
    Join Date
    Oct 2019
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    1

    Default

    I logged in fine earlier but after exiting a quest into the house Phairlan area it wouldn't load.(This area is a repeat offender and only this area) So I closed the game and tried to re log and can't. Even tried to go on another server all together.

  11. #11
    Community Manager
    Cordovan's Avatar
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    Nov 2010
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    Default

    Just an update that we are making progress, but the worlds are still down. We'll have more information as soon as we can.
    Have fun, and don't forget to gather for buffs!
    Follow DDO on: Facebook Twitter YouTube
    Join us on Twitch!
    Hello from Standing Stone Games! Facebook Twitter
    For Support: https://help.standingstonegames.com



  12. #12
    Community Member OrodelaSol's Avatar
    Join Date
    Mar 2010
    Posts
    367

    Default If the worlds are down how did i just log in?

    Quote Originally Posted by Cordovan View Post
    Just an update that we are making progress, but the worlds are still down. We'll have more information as soon as we can.
    Just logged in and was dead after lag...so very happy...and then redbox alert and booted...
    Khyberite

  13. #13
    Community Member jkkeller914's Avatar
    Join Date
    Nov 2006
    Posts
    22

    Default

    Just got disconnected from Ghallanda, mid quest. Now, it's showing that the server is 'down'.
    GHALLANDA Barberry, Barada, Barnabas, Barcelona, Bartholomeux, Barkly, Bartlett, Barramundi, and others starting with 'Bar'.

  14. #14
    Community Member Josielynn's Avatar
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    May 2017
    Posts
    294

    Default

    Quote Originally Posted by Cordovan View Post
    Just an update that we are making progress, but the worlds are still down. We'll have more information as soon as we can.
    Thanks for the updates! <3
    Tequira Sunrise ~ Josielynne ~ Dawnalynn ~ Litzy so Ditzy

    Ghallanda: Live and Make Die

  15. #15
    Community Member Ebberrian's Avatar
    Join Date
    Oct 2019
    Posts
    4

    Red face Thank You.

    I would like to thank the SSG team for their tireless efforts in resolving this, and every issue that has come up in the past. Though some don't seem understand it's impossible to know 100% what's going to happen when a patch/update is added, or whether or not it will mesh with current coding, some of us do, and we greatly appreciate your urgency. Looking forward to Night Revels.

    -Eb

  16. #16
    Community Member
    Join Date
    Aug 2013
    Posts
    18

    Default not happy

    I so tire of this untested release and fix on the fly BS.

  17. #17
    Community Member
    Join Date
    Oct 2019
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    1

    Default Compensation?

    Quote Originally Posted by Cordovan View Post
    Just an update that we are making progress, but the worlds are still down. We'll have more information as soon as we can.
    Really wish that when things like this happen, Standing Stones would refund DDO funds spent during the start and end of the issue. Gold Seal hirelings that won't detach from parties are a good example. Just sayin.

  18. #18
    Community Member
    Join Date
    Dec 2017
    Posts
    434

    Default

    Quote Originally Posted by Ebberrian View Post
    I would like to thank the SSG team for their tireless efforts in resolving this, and every issue that has come up in the past. Though some don't seem understand it's impossible to know 100% what's going to happen when a patch/update is added, or whether or not it will mesh with current coding, some of us do, and we greatly appreciate your urgency. Looking forward to Night Revels.

    -Eb
    Looking forward to Night Revels which crashes the game every year? Here comes the brown nosers and fake accounts to spread some cheer and damage control.

    People have had enough already of the devs breaking the game while patching it. Its an on going issue and happens to often.

    SSG needs to step up their game...
    Last edited by Justicesfury; 10-10-2019 at 10:16 AM.

  19. #19
    Community Member
    Join Date
    Aug 2012
    Posts
    6

    Post May it return soon i got things to kill

    Here is to hoping the game returns soon i only get about 2hr at a time to play long work days gotta take my stress out

  20. #20
    Community Member
    Join Date
    Oct 2010
    Posts
    56

    Exclamation After patch issues

    I dont know if its been said on other threads but i had few other minor issues this morning (FR time) :
    - Difficulty to log in, I had to press alt-f4 and retry 2-3 times (total log in time 12-17 mins)
    - Guild Chest could not be opened
    - There were kind of lag every time I changed of zone or enter a quest, like 5-10 seconds
    - In Vale, some mobs spawned on me instead of being in sight as usual.
    - Hirelings were not leaving parties and we had to reform to be able to free a spot.

    All of those since last patch.
    Cheers

    EDIT : Ionie on HC server

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