Log In and Patching Issues: Friday, May 3rd

[sago]

We have moved up a little... I am now on Error 202. Hey, would that be considered progress ?

In case anyone hasn't yet made the leaps and bounds I have,
Error 202 is the English file that it is unable to find.

[Michaelaz2]

Heads up everyone.

I'll be dropping the files needed for the 201 client error users into a personal Google Drive folder. I'll post the link to it once it's done. Please note, that I will also be shooting a PM over to Cordovan and Lynnabel, as the two Dev side people most likely still on during the Weekend, and ask if it's OK to do this. If they say no, I'll be required to remove the link most likely.

Also, as this is being done on a personal basis, any crashes, issues, etc that you experience (not limited to crashes, issues, etc with your computer) by using these files is entirely voluntary at your own risk. Neither SSG, the Devs at SSG working on DDO, myself (J1NG) or any other entity will be legally responsible for any issues or losses (of any kind) that you encounter.

It's not an elegant solution, but it'll get some of you back into the game at least (fingers crossed).

Please note, that this likely will NOT help those without the 201 error, but if you take a look and see file size differences between your own set of files and the ones I'm uploading, then you may want to download and overwrite the ones you currently have (make a backup of it first) and see if it might improve your experience if there are still issues in the game.

Will be back with an updated post later with the link to the folder. Still uploading to it right now.

Also, I have no idea what the limits of the download are for a personal Google Drive, so if it stops working, you'll just have to let me know and I'll see about putting an alternative in the mean time to help out fellow players, but again, same limitations that are written above will apply; ie



Anyway. Back soon hopefully with something that may help users get back in. Sit tight whilst it gets uploaded.

J1NG

Thanks J1ng for everything< I owe you. I can put a link on my dropbox if needed as well LMK.

[Merfyn]

Doesn't work for everyone.

Obvs, but solution for some is better than a solution for none. That plus insufficient communication.

[J1NG]

We have moved up a little... I am now on Error 202. Hey, would that be considered progress ?

In case anyone hasn't yet made the leaps and bounds I have,
Error 202 is the English file that it is unable to find.

Which English file is that? I have the client_local_English.dat included in the link I provided already. If that's the file you need, see if that helps.

:: edit ::

If it's not the file you need, did it list what file name you do need to get your installation going?

J1NG

[sago]

Which English file is that? I have the client_local_English.dat included in the link I provided already. If that's the file you need, see if that helps.

J1NG

Yes Ladies and Gents - I am back to Error 201 - Nice to see those who are accompanying me again, for those who are also dealing with this lovely Error 201.

It just keeps downloading again and again after I launch/relaunch the game after close out from Error 201.

Also, I don't know if it matters but it keeps asking if SSG can make changes... then it will ask if Turbine can make changes...

[Delekahn]

I logged in a few hours ago no problem. Now It hangs on the initial splash screen. Do I read the 1st post correctly, you want me to re-install the whole game? Seems kind of extreme.

[J1NG]

Anyone have a copy of the real files?

Copy of the "real" files as you say.

https://drive.google.com/drive/folde...s8?usp=sharing

This share only has the Logo files found inside the Raw folder of your installation. If this is not what you are missing, do not download anything from this share folder.

Files found in this folder:

ddo_generic_teleport_screen_1
ddo_generic_teleport_screen_2
ddo_generic_teleport_screen_3
ddo_generic_teleport_screen_4
ddo_generic_teleport_screen_5
ddo_generic_teleport_screen_6
ddo_generic_teleport_screen_7
ddo_generic_teleport_screen_8
ddo_generic_teleport_screen_9
ddo_generic_teleport_screen_10
ddo_module_splash

J1NG

[J1NG]

Yes Ladies and Gents - I am back to Error 201 - Nice to see those who are accompanying me again, for those who are also dealing with this lovely Error 201.

It just keeps downloading again and again after I launch/relaunch the game after close out from Error 201.

Also, I don't know if it matters but it keeps asking if SSG can make changes... then it will ask if Turbine can make changes...

If you've got back to 201, can you do a comparison of the files listed in your installation and find out which file is missing from this list? Grab that file from the first share and see if that helps.

client_anim.dat
client_cell_1.dat
client_cell_2.dat
client_gamelogic.dat
client_general.dat
client_highres.dat
client_local_English.dat
client_map_1.dat
client_map_2.dat
client_mesh.dat
client_sound.dat
client_surface.dat
projectversion
TurbineInvoker.exe
TurbineLauncher.exe
TurbineRegisterGDF.exe

None of those files should be smaller than 2kb in size (projectversion) everything else should be distinctly large in file size.

J1NG

[Delekahn]

Clearing out the UserPreferences.ini (see below) solved my problem.

It let me in, but I had ZERO characters (of 26).

***?

I had backed up the file so I put the old one back and now it hangs on the 1st splash screen again, the one with the rogue like guy with the torch.

[J1NG]

It let me in, but I had ZERO characters (of 26).

***?

I had backed up the file so I put the old one back and now it hangs on the 1st splash screen again, the one with the rogue like guy with the torch.

Hmmm, did you make sure you logged back into the server you normally play on? If I remember right, clearing out the preferences file will remove your last logged in server as well, so it might have logged you into the default server instead.

J1NG

[alynta]

If you've got back to 201, can you do a comparison of the files listed in your installation and find out which file is missing from this list? Grab that file from the first share and see if that helps.

client_anim.dat
client_cell_1.dat
client_cell_2.dat
client_gamelogic.dat
client_general.dat
client_highres.dat
client_local_English.dat
client_map_1.dat
client_map_2.dat
client_mesh.dat
client_sound.dat
client_surface.dat
projectversion
TurbineInvoker.exe
TurbineLauncher.exe
TurbineRegisterGDF.exe

None of those files should be smaller than 2kb in size (projectversion) everything else should be distinctly large in file size.

J1NG

Hi trying to fix the issue with your shared files and noticed that the projectversion is missing from the google drive share. Hoping that this works since it seems that support are gone for the weekend.
Cheers for the help, this is certainly not making me want to come back and spend my money here. Literally came back after speaking to some friends to run into this issue upon trying to play with a fresh install.

[J1NG]

Hi trying to fix the issue with your shared files and noticed that the projectversion is missing from the google drive share. Hoping that this works since it seems that support are gone for the weekend.
Cheers for the help, this is certainly not making me want to come back and spend my money here. Literally came back after speaking to some friends to run into this issue upon trying to play with a fresh install.

Putting it up into the folder now. Missed it on the way down the list orginally last night (5am).

Hang tight. Give it 5 minutes from this post to check again.

J1NG

[Delekahn]

Hmmm, did you make sure you logged back into the server you normally play on? If I remember right, clearing out the preferences file will remove your last logged in server as well, so it might have logged you into the default server instead.

J1NG

You are correct it had defaulted to another server. Weirdly, I made the changes again to the UserPreferences file and got the same hangup on any server I pick.

I then put the original file back and now its letting me log in to my server.

I don't get it but its working. I am afraid to log out again


Thanks.


Edit: Holy crud, now it hung up again when I clicked to go to a new area (ship cargo hold). I edited the file again and we will see how long it lasts.

[J1NG]

You are correct it had defaulted to another server. Weirdly, I made the changes again to the UserPreferences file and got the same hangup on any server I pick.

I then put the original file back and now its letting me log in to my server.

I don't get it but its working. I am afraid to log out again


Thanks.

So long as you're up and running, that's really all that matters.

Hopefully you won't need to come back, but if you do run into issues, we'll be here until SSG has a better solution for us.

J1NG

:: edit ::

Ahh, just read your update. Hoping it's just a one off there.

[Jerevth]

I'm still reinstalling the game but it's further into the install than when it gave that hash crash.
Is this a case of devine intervention or the devil drawing me back into the soul sucking abyss of in guild dad jokes, grinding out lives and the temptation of +8 tomes now on sale...

Going to go get my butt kicked by my 13 year old at Smash Bros and ponder this development. (Piranha Plant is a worse cheat than Nes; it's like watching a kobold vs a barbarian.)

[Soasin]

Seems to me, that SSG is just trying to give itself an out. I am able to login to my character for about 10 seconds, then it freezes up. Was perfectly fine 2 days ago.

Im having this exact same problem now. I can do quest, but can't use my guild ship basically without freezing.

[Lynnabel]

Im having this exact same problem now. I can do quest, but can't use my guild ship basically without freezing.

Specifically what about your guild ship causes freezing? The actual game client or server has not changed since the DNS swap so narrowing down issues like this is going to be tricky. Ideally we want everyone back in the game with no problems at all without any crashing, so I'm very curious as to what about airships could be causing instability now that was not causing it before.

If you can not get through any loading screens, you might have more luck after deleting your UserPreferences.ini file. This will reset your graphical settings, so be sure to back it up somewhere before you try doing so in case it does not help.

[J1NG]

Specifically what about your guild ship causes freezing? The actual game client or server has not changed since the DNS swap so narrowing down issues like this is going to be tricky. Ideally we want everyone back in the game with no problems at all without any crashing, so I'm very curious as to what about airships could be causing instability now that was not causing it before.

If you can not get through any loading screens, you might have more luck after deleting your UserPreferences.ini file. This will reset your graphical settings, so be sure to back it up somewhere before you try doing so in case it does not help.

From what I've read of most of the replies about issues with the guild ship, they are suffering from transitions largely. Which suggests the loading screens being the issue.

Or, as some other posts seem to indicate, that some of the .dat files containing all the models, etc appear to get deleted or corrupted, meaning that it can't load up the next area of the ship.

Both appear to be possible issues without getting the dns of the server involved into fixing the issue.

J1NG

[Mephisto-Helix]

Yeah the thread and the other one and the LOTRO one are full of people getting the hangs with restart needed ALL over the game, not just the guild ship. Bit more reading will show that ..... suppose we should be glad that SSG seems to at least have someone aware, even if nothing is being done

[CritacleFailure]

Multiple times I have tried downloading and installing the game and still getting an error near completion.

Overall: Patch dat files 88%
Files: Done!
Iterations Done!
Dat files client_gamelogic.dat... 0%

Error: [Name:Client_gamelogic.dat-32218][Source:client_g
0%

Its good to see at least 1 dev posting in this thread since 3pm yesterday (even though its not my issue- i only wish i could get in the game!).

Could we possibly see a dev response to game downloading issues?

FYI- If i try to start the game now, it loads to the same point now and just closes.