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  1. #1
    Founder phinius's Avatar
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    Default Is anyone else not able to connect to a server?

    I have two accounts and run them on two separate computers. On both the launcher works fine, I can login and select a server. However, when the launcher attempts to launch the game the client will essentially lockup on the first full DDO screen after a few seconds.

  2. #2
    Community Member Bolo_Grubb's Avatar
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    I am getting the same thing right now
    Kill'em all and let their favorite deity sort'em out
    BoloGrubb / DJGrubb / Gijo
    Proud member of the HighLords of Malkier

  3. #3
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    Default

    Quote Originally Posted by Bolo_Grubb View Post
    I am getting the same thing right now

    Same....Sad Panda.

  4. #4
    Community Member banjo174's Avatar
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    Im in the game. Guess I shouldn't log out lol.
    ~IAmTheGreySoldier~

  5. #5
    Community Member Grimtooth333's Avatar
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    Default

    Same here as well.
    Khyber

  6. #6
    Community Member Greantun's Avatar
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    Default

    It could be related to your location. What general area of the world are you in?

  7. #7
    Community Member Bolo_Grubb's Avatar
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    Arizona

    The error message I get after several minutes is "the logon servers are full. Try again later"
    Kill'em all and let their favorite deity sort'em out
    BoloGrubb / DJGrubb / Gijo
    Proud member of the HighLords of Malkier

  8. #8
    Community Member
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    Default oregon locked out too

    I'm getting the same thing in oregon. thought it was my net but I'm able to do other things. Launches and then freezes up on the character entry screen.

  9. #9
    Community Member banjo174's Avatar
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    I do keep getting this error message every time I swap characters, "(Error): Error 0x80043007 received when trying to retrieve information about any support tickets associated with this account."
    ~IAmTheGreySoldier~

  10. #10
    Community Member Bolo_Grubb's Avatar
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    From Discord

    SteelStarToday at 8:04 AM
    I can't do anything other than point the right people at it, but I will do that

    So at least they know about it
    Kill'em all and let their favorite deity sort'em out
    BoloGrubb / DJGrubb / Gijo
    Proud member of the HighLords of Malkier

  11. #11
    Community Manager
    Cordovan's Avatar
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    Default

    We are investigating.
    Have fun, and don't forget to gather for buffs!
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    For Support: https://help.standingstonegames.com



  12. #12
    Community Member Bolo_Grubb's Avatar
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    Quote Originally Posted by Cordovan View Post
    We are investigating.
    thank you, hopefully it is figured out soon
    Kill'em all and let their favorite deity sort'em out
    BoloGrubb / DJGrubb / Gijo
    Proud member of the HighLords of Malkier

  13. #13
    Community Member Mephisto-Helix's Avatar
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    Default

    Related maybe? I've got this screen 4 times now, different locations ......


    - Founder -
    : DemonSaints of Orien :

    Intha - Rituals - Skyquake - Diesektor - Nephlym

  14. #14
    Community Member Kutalp's Avatar
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    Good day.

    I have been trying to log in to the game for a couple of hours. The game screen with Shadowfell background freezes with a sandclock and freezes anything at the windows10/pc.

    Cannot get out the Loading screen with ALT-F4 or CTR-ALT-Delete aswell. I have restarted the PC/Windows10 a couple of times , but the same thing keeps happening everytime I try to log in to the game.

  15. #15
    Community Member Mephisto-Helix's Avatar
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    Quote Originally Posted by Kutalp View Post
    Good day.

    I have been trying to log in to the game for a couple of hours. The game screen with Shadowfell background freezes with a sandclock and freezes anything at the windows10/pc.

    Cannot get out the Loading screen with ALT-F4 or CTR-ALT-Delete aswell. I have restarted the PC/Windows10 a couple of times , but the same thing keeps happening everytime I try to log in to the game.
    Same happened to me now. Switched toons and it just stuck on character select screen with the sandclock thingy. Had to reboot the machine to kill it. What's up DDO team?
    - Founder -
    : DemonSaints of Orien :

    Intha - Rituals - Skyquake - Diesektor - Nephlym

  16. #16
    Hero
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    Ancient One
    Althotas's Avatar
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    Well let us think about what is going on. Coco and his staff are working on getting the update out for a weekend preview and somehow loading it to Lama messed up the links between the game servers and the login servers. Yep, Lat's blame Coco. He needs a few more headaches.

  17. #17
    Community Member Grimtooth333's Avatar
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    Quote Originally Posted by Kutalp View Post
    I have been trying to log in to the game for a couple of hours. The game screen with Shadowfell background freezes with a sandclock and freezes anything at the windows10/pc.

    Cannot get out the Loading screen with ALT-F4 or CTR-ALT-Delete aswell. I have restarted the PC/Windows10 a couple of times , but the same thing keeps happening everytime I try to log in to the game.
    You just described my last 6 hours... except, win 7 here, and at least CTR-ALT-Delete brings up task manager to allow me to kill the program instead of reboots.
    Khyber

  18. #18
    Community Member Nonesuch2008's Avatar
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    Yikes...

    I take it this is all servers then. That loading screen above doesn't look too promising either. Let's hope that they get things stabilized soon.
    "When asked if the developers hate the players, as they make so many challenging jumping puzzles, their response was that they have what they consider a “… normal amount of contempt for the players.” This is good. A dungeon master should always nurse a healthy contempt for his or her players."

  19. #19
    Community Member sago's Avatar
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    Question Good Ol' Arizona

    Quote Originally Posted by Bolo_Grubb View Post
    Arizona

    The error message I get after several minutes is "the logon servers are full. Try again later"
    I am also in Arizona and unable to get to the server.
    Characters most played - Zaovir (Thelanis) - Xaoru (Sarlona)


  20. #20
    Community Member sago's Avatar
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    Talking Mirror

    Quote Originally Posted by Zaradantha View Post
    I'm getting the same thing in oregon. thought it was my net but I'm able to do other things. Launches and then freezes up on the character entry screen.
    Dito, only I am in Arizona... LOL
    Characters most played - Zaovir (Thelanis) - Xaoru (Sarlona)


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