Is anyone else not able to connect to a server?

[Justicesar]

Pretty soon I'm going to need free bank space for all my unopened reward boxes given for compensation.

[Merfyn]

Pretty soon I'm going to need free bank space for all my unopened reward boxes given for compensation.

Sad to say, if there's a way to kill off an end-of-lifecycle product, it would be a combination of increasing instability & failing to manage information.

Still no change. Gets to the post-logon 'ambush' loading screen & becomes "not responding" in task manager. Doesn't appear to make a difference which server I'm trying...

[Althotas]

Well I let the game try to run for about 3 minutes and finally received a message about the logon server being full. try again later. Now that is NOT a DNS issue.

also found this item

000000000.000: Invalid Command-line "J:\Program Files (x86)\StandingStoneGames\Dungeons & Dragons Online\dndclient.exe" : You must specify an account name

With my last attempt to load the game. Looks like the account data is not being found correctly. Like maybe it is not detecting that my account is VIP or something. Not sure as I do consistently get the Logon server full message now.


Here are the contents of the dndclient txt file in the DDO directory


000000000.000: Initializing client - build version is [2600.0047.9668.4171.RELEASE]
000000000.000: Initializing the global event handler...
000000000.000: Creating trigger schedulers...
000000000.000: Initializing the network...
000000000.000: Initializing the cache...
000000000.000: CLCache::Init: called.
000000000.000: LookForFile trying cwd
000000000.000: Is_File_Here found 'client_general.dat' in 'J:/Program Files (x86)/StandingStoneGames/Dungeons & Dragons Online'
000000000.000:
DiskCon::InitFile:
datfile "client_general.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_highres.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_gamelogic.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_anim.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_mesh.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_sound.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_surface.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_cell_1.dat" stamped with datpack versions eng:112, game:0,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_map_1.dat" stamped with datpack versions eng:112, game:0,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_cell_2.dat" stamped with datpack versions eng:112, game:0,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_map_2.dat" stamped with datpack versions eng:112, game:0,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_local_English.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000: Initializing display with title 'Dungeons and Dragons Online'...
000000000.000: Device_WIN32::Init: called.
000000000.000: Device_WIN32::InitDEVICE| Detected operating system: Windows 7
000000000.000: Initializing the smartbox...
000000000.000: Initializing the user interface...
000000000.000: Client ready

[sago]

Well I let the game try to run for about 3 minutes and finally received a message about the logon server being full. try again later. Now that is NOT a DNS issue.

I have the same thing happening to me.

[gaffneyks]

DDO has been totally unstable for me.

I have found the issue comes up after the game suddenly DC's me.

If I go into the my UserPreferences file and remove all the entries under
[DownloadFileTimes]

and all the WorldName entries under [User_1]

it lets me back in the game.

So thanks to whoever posted to change my UserPreferences file.

So this fix does differ from what SSG said was the issue. If it was a DNS issue at my ISP I don't see how this would work.

[Xgemina]

I'm not getting the message about the logon server being full. For me DDO simply goes unresponsive at the first splash screen and I have to go to task manager to kill it. So yeah, not a DNS issue.

[Assassination]

Nearly 24 hours o f downtime. Perhaps a Dev can comment.

[OfElectricMen]

Originally I was unable to download since I had the same broken link issues as several others but that link is working for me now.

Appreciate the info. Unfortunately, the download link is still not working for me.

[Xgemina]

DDO has been totally unstable for me.

I have found the issue comes up after the game suddenly DC's me.

If I go into the my UserPreferences file and remove all the entries under
[DownloadFileTimes]

and all the WorldName entries under [User_1]

it lets me back in the game.

So thanks to whoever posted to change my UserPreferences file.

So this fix does differ from what SSG said was the issue. If it was a DNS issue at my ISP I don't see how this would work.

This did the trick for me and got me in. Thanks for posting!

[Grimtooth333]

DDO has been totally unstable for me.

I have found the issue comes up after the game suddenly DC's me.

If I go into the my UserPreferences file and remove all the entries under
[DownloadFileTimes]

and all the WorldName entries under [User_1]

it lets me back in the game.

So thanks to whoever posted to change my UserPreferences file.

So this fix does differ from what SSG said was the issue. If it was a DNS issue at my ISP I don't see how this would work.

Just deleting the contents of the [DownloadFileTimes] section worked for me, it let me back in. TY.

[Kutalp]

Trying to repair and re-download the game with no chance. It has been a long time without a success.


I wish these solutions you mentioned above, worked for the players who hit the Repair option at Game launcher yesterday, aswell.


The best I can hope is, everythings fixed soon.

[sago]

DDO has been totally unstable for me.

I have found the issue comes up after the game suddenly DC's me.

If I go into the my UserPreferences file and remove all the entries under
[DownloadFileTimes]

and all the WorldName entries under [User_1]

it lets me back in the game.

So thanks to whoever posted to change my UserPreferences file.

So this fix does differ from what SSG said was the issue. If it was a DNS issue at my ISP I don't see how this would work.

Didn't work for me.
Thank you Gaffneyks, It was cool you posted it.
I will keep trying other things.
Glad to hear at least some of us are getting back in the game.

[barecm]

Just deleting the contents of the [DownloadFileTimes] section worked for me, it let me back in. TY.

Can someone point me to where this file is? All I found was a notepad file

[Assassination]

Just deleting the contents of the [DownloadFileTimes] section worked for me, it let me back in. TY.

This worked for me as well. Thanks

[OfElectricMen]

Didn't work for me.

Indeed, it didn't work for me either.

[barecm]

DDO has been totally unstable for me.

I have found the issue comes up after the game suddenly DC's me.

If I go into the my UserPreferences file and remove all the entries under
[DownloadFileTimes]

and all the WorldName entries under [User_1]

it lets me back in the game.

So thanks to whoever posted to change my UserPreferences file.

So this fix does differ from what SSG said was the issue. If it was a DNS issue at my ISP I don't see how this would work.

did not work. Looked like all my prior logon info was wiped and I had to agree to the EULA again, etc... but did not work.

I wish someone from SSG would get on and post something. This is friggin ridiculous

[Bunker]

Yesterday I experience an issue logging on and said the server was full. I waited a minute or two re log and had no issues. This morning I logged in and had zero issues. My home server is Thelanis.

[Zeruell]

...
If I go into the my UserPreferences file and remove all the entries under
[DownloadFileTimes]
...

it lets me back in the game.

So thanks to whoever posted to change my UserPreferences file.

Thanks to them, and to you. This got me back into the character selection interface.

On logging in with a character, I did receive an odd message...
"(Error): Error 0x80043007 received when trying to retrieve information about any support tickets associated with this account."

...but, so far, no other oddities have manifested.

To clarify for others, this is the file "UserPreferences.ini", located at path:
C:\Users\< YOUR USER PROFILE HERE >\Documents\Dungeons and Dragons Online

Cull the timestamped module splash / generic teleport screen lines under the [DownloadFileTimes] heading, but not the heading itself.

EDIT:
Given the precise point at which the client became unresponsive, I'd be curious if removing only the line for the following file (for your given locality)...
ddo_module_splash-jpg
...would work, as well. One way or another, my client was failing to find / parse / load that particular asset, though nothing in the game logs indicated as much.

[Emptea1]

I haven't been able to get on since yesterday afternoon. DDO won't respond.

[Ravenwolf1]

I was able to play yesterday.... I logged in today on Argo, logged out, tried to log into Cannith- I can log in get to choose a server and it hangs there on load screen. When I try again it inidcates I logged into the server but I never made it in to the game. Was trying to do my rolls this morning before heading to work ... sad panda