So, this game has some cool artsy stuff spread throughout. Much of it is ignored by seasoned players.
Maybe SSG should consider taking things like DeGenev Brothers and putting them and their show in the Harbor.
Take Hennespyra and put her on Korthos and in the Harbor.
Use the "High Strike Game" and other elements from "Under the Big Top" on Korthos or the Harbor.
Take a few of the new "Levitation Discs" being released in the new Sharn quest, with NPC's on them flying around.
Make a new pier with a bunch of free shows in them, like a lot of real life ports all over the world has. Put the "Fashion Show", The Titan vs Sorjek, The "Tube" from WPM, whatever, short little demonstrations with parting gifts like cookies.
ANYTHING to make the new player experience more than just quest acquisition.
And while you're at it, fix the UI bug that requires people to go through all the tabs on social panel to get the LFM page to work properly.